Employees at ACM Group appreciate the good training provided, particularly for those starting a career in collections. They also value the friendly and supportive colleagues, as well as the opportunities for career progression within the company. The work environment is described as welcoming and team-oriented.
However, there are some potential challenges mentioned, such as concerns about management and their communication, support, and goal-setting. Some employees feel that the resources and equipment are outdated, which can make the job more difficult. Meeting targets and budgets is seen as a challenge by some, and a few mention heavy workloads and long hours as a potential issue.