SkyPoint
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    SkyPoint
    (19 reviews)
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    Write a review

    Company Profile

    Company overview

    Website

    SkyPoint

    Industry

    Recreation & Entertainment Venues

    Specialities

    Panoramic views of the Gold Coast, Australia's highest external building climb

    Company size

    51-100

    Primary location

    Surfers Paradise
    SkyPoint is a leading destination for breathtaking experiences and exceptional service on the Gold Coast. As part of the iconic Q1 building, SkyPoint provides an unforgettable perspective of the Gold Coast skyline from our Observation Deck and the SkyPoint Climb. We are dedicated to creating a fun and inclusive environment for both our guests and our employees.We are passionate about delivering quality customer service and creating memorable moments for every guest. We believe in the power of teamwork, innovation, and continuous improvement. SkyPoint is not just a place to visit; it's a place to experience the magic of the Gold Coast from new heights.

    Jobs at SkyPoint

    Based on your search activity

    Executive Chef

    at SkyPoint
    Surfers Paradise, Gold Coast QLD
    Lead SkyPoint’s kitchen 230m above the Gold Coast -drive menus, lead a top team & deliver standout dining experiences.
    Lead SkyPoint’s kitchen 230m above the Gold Coast -drive menus, lead a top team & deliver standout dining experiences.
    classification: Hospitality & TourismHospitality & Tourism
    9d ago
    9d ago

    Our mission statement

    To actively elevate our guest experiences to new heights

    Featured

    What it's like to work 77 floors up!
    Hear directly from the team about what it's like to work at SkyPoint!

    Reviews overview

    3.119 ratings in total
    5
    8
    4
    1
    3
    1
    2
    2
    1
    7
    68%
    Rate salary as high or average
    53%
    Employees recommend this employer to friends

    What’s it like working at SkyPoint?

    AI summary of recent reviews

    SkyPoint offers employees a unique working environment with spectacular views from the Q1 rooftop and the opportunity to work with diverse colleagues and guests from around the world. Many staff members appreciate the positive team atmosphere and the chance to develop basic hospitality skills across various operational areas including food and beverage, events, and guest services.

    However, employees have identified areas for improvement, including the need for enhanced management practices and staff recognition programmes. The training structure could benefit from additional development, and some staff members express interest in more career advancement opportunities. There are also concerns regarding the current compensation structure, particularly in relation to weekend rates.

    Recent reviews

    5.0
    Food and Beverage Attendant
    Mar 2026
    Surfers Paradise QLD 4217Less than 1 year in the role, former employee
    A memorable and rewarding experience that built my confidence and skills within a supportive team
    The good thingsThe amazing view, making new friends, being apart of an amazing team with a great work environment, and fair rotation of duties so everyone is doing something different everyday
    The challengesWhile the training provided a helpful introduction, extending or further structuring the training period could better support new employees in building confidence and understanding expectations within the fast-paced environment.
    1.0
    Food and Bev
    Sep 2025
    All Gold Coast QLDLess than 1 year in the role, former employee
    An unhappy Team in a Beautiful place
    The good thingsBeautiful Venue in a Beautiful location
    The challengesVery clique-y culture, no penalty rates for nights or weekends, everyone here seems to hate their job and all their coworkers. Very unrealistic expactations of all staff. Managers are straight up rude to staff.
    1.0
    Team Leader
    Jul 2025
    Surfers Paradise QLD 42171 to 2 years in the role, former employee
    Outdated EBA. Hospitality work for unfair theme park wages
    The good thingsEasy work in terms of hospitality. Good introduction to basic skills. The team members that care make it enjoyable.
    The challengesTerrible culture and management. Linked with dreamworld and will always be held back because of this. Constant turnover, awful scheduling and lack of care for staff. Benefits are non existent - weekend rates don’t exit, disguised by an incentive scheme for an extra dollar.
    People & Culture TeamThank you for taking the time to share your feedback. We are glad to hear that you found value in building your hospitality skills and forming connections with other team members. We are sorry that other aspects of your time with us didn't meet your expectations and are committed to continually address and improve. If you are open to talk us through your experience in more details, please reach out via [email protected].
    30d+ ago
    Ratings for SkyPoint are shared as-is from employees in line with our community guidelines
    See all reviews
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