at ITSM
Darlinghurst, Sydney NSW
Join our Regulatory Affairs team in a challenging, high-impact role where your expertise will directly influence business success.
19d ago
ITSM
(14 reviews)
Company Profile
Company overview
Industry
Information Technology Services
Jobs at ITSM
Based on your search activityDarlinghurst, Sydney NSW
We’re looking for a curious, enthusiastic and detail-oriented new starter to join our team of Fraud/AML professionals in Risk Management.
26d ago
Reviews overview
4.114 ratings in total
5
8
4
2
3
2
2
2
1
0
93%
79%
What’s it like working at ITSM?
AI summary of recent reviews
Employees appreciate the friendly, fun and supportive work environment at ITSM, with wonderful colleagues and many lasting friendships formed. The company provides extensive training and support, along with excellent perks such as free meals, gym classes, and company events. There are also opportunities for growth and progression across different departments.
However, there are some potential challenges, including concerns about management and HR being strict with limited understanding, limited opportunities for advancement into senior positions, a fast-paced environment with high call volumes, repetitive work over time, and weekend work without penalty rates.
However, there are some potential challenges, including concerns about management and HR being strict with limited understanding, limited opportunities for advancement into senior positions, a fast-paced environment with high call volumes, repetitive work over time, and weekend work without penalty rates.
Recent reviews
5.0
Customer Service Representative
Sep 2026Darlinghurst NSW 2010Less than 1 year in the role, former employee
Best customer service job I have had
The good thingsExcellent culture and people, with extensive training and support to succeed
The challengesSystems are a bit outdated, so they may require an update at some point
5.0
Marketing
Aug 2026Surry Hills NSW 20103 to 4 years in the role, current employee
The experience is something you honestly can’t get anywhere else - clients, projects & exposure
The good thingsIf you’re looking for a workplace where you’re valued as a person AND given the chance to truly develop professionally, I highly recommend it
The challengesYou have to forget everything you thought you knew about marketing as this is totally innovative
5.0
Sales Role
Aug 2026Darlinghurst NSW 201010 to 11 years in the role, current employee
You’ll always remember working at ITSM for all the positives!!
The good thingsThey genuinely value their employees. We get free meals twice a week, complimentary gym classes and sports, and a strong culture of looking after people. With so many departments to explore, there's real room to grow.
The challengesI couldn’t think of a single one.
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