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This is a featured job

Service Operations Lead (Managed IT & Cybersecurity Services)

at Private Advertiser

This is a Full time job

Sydney NSW(Remote)
  • Australia-wide remote/WFH opportunity
  • National MSP/MSSP & Cybersecurity Services Provider
  • Operational coordination across the business
National MSSP delivering modern IT & cybersecurity services seeking a Service Operations Lead to drive service outcomes, workflow & customer exp.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
Featured
This is a featured job

Senior Team Leader – Contact Centre Operations

at 4Mile Pty Ltd

This is a Full time job

North Strathfield, Sydney NSW
$70,000 – $95,000 per year
  • Lead and develop high-performing contact centre teams.
  • Grow your career with a successful Australian-owned business.
Lead and inspire high-performing contact centre teams with 4Mile.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured•Expiring
Listed eighteen hours ago

Application Support Lead – Leading Non-Bank Lender

at Think Tank Group Pty Ltd

This is a Full time job

North Sydney, Sydney NSW(Hybrid)
  • Lead, mentor and develop a high-performing support team.
  • Join a business where technology is valued and invested in.
  • Own Salesforce support and drive service excellence every day.
Lead a high-performing Application Support team in one of Australia's leading non-bank lenders.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
18h ago
Listed six days ago

Desktop Support Manager

at Mansell Taylor Consulting

This is a Full time job

Melbourne VIC
  • Lead a high-performing team across VIC, SA & TAS supporting 1,000+ users
  • Drive IT operations, service delivery, SLAs, KPIs and continuous improvement
Lead IT teams across VIC, SA & TAS, supporting 1,000+ users. Deliver exceptional service, stakeholder engagement and operational excellence.
Recruited byJelissa Taylor
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
6d ago
Listed twenty one days ago

Service Desk Support Lead

at Campion Education

This is a Full time job

Nunawading, Melbourne VIC(Hybrid)
IT Service Desk Lead creating a single IT entry point and ensuring fast, reliable issue resolution.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
21d ago
Listed seven days ago

Service Desk Team Leader

at NextGen HR Pty Ltd

This is a Full time job

Port Melbourne, Melbourne VIC
$100,000 – $115,000 per year
  • Lead & Develop a Technical Team
  • Make an Impact in an MSP Environment
  • Competitive Package & Career Growth
Lead an MSP Service Desk team, drive technical excellence, mentor engineers, and deliver outstanding outcomes for enterprise clients.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
7d ago
Listed eleven hours ago

End User Computer Team Lead

at Kubota Australia Pty Ltd

This is a Full time job

Truganina, Melbourne VIC(Hybrid)
  • Stable, globally recognised brand with a growth agenda
  • Varied role in a dynamic environment
  • Friendly, supportive team
Lead a team of service desk professionals to provide end user support for EIT owned/ managed systems and infrastructure across Australian and NZ
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
11h ago
Listed four days ago

IT Service Team Lead – MSP

at NextGen HR Pty Ltd

This is a Full time job

Townsville, Northern QLD
$80,000 – $120,000 per year
A recognised Queensland technology solutions provider is looking for an experienced IT Service Team Lead to join their growing team in Townsville.
subClassification: Team LeadersTeam Leaders classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed twenty two hours ago

Service Operations Lead (Managed IT & Cybersecurity Services)

at Private Advertiser

This is a Full time job

Sydney NSW(Remote)
  • Australia-wide remote/WFH opportunity
  • National MSP/MSSP & Cybersecurity Services Provider
  • Operational coordination across the business
National MSSP delivering modern IT & cybersecurity services seeking a Service Operations Lead to drive service outcomes, workflow & customer exp.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
22h ago
Listed seventeen days ago

IT Service Desk and End User Support Manager

at Entain Group PTY LTD

This is a Full time job

Brisbane QLD(Hybrid)
  • Embrace your need for a work-life balance through hybrid working.
  • Enjoy the free onsite barista and a fully stocked fridge and more.
  • Celebrate the joy of starting a family with 12 weeks of paid parental leave.
Lead IT Service Desk and End User Support, driving service excellence, automation, AI innovation, and exceptional employee technology experiences.
subClassification: OtherOther classification: Information & Communication Technology(Information & Communication Technology)
17d ago
Listed twenty one hours ago

IT Team Leader

at MSS Security

This is a Full time job

Parramatta, Sydney NSW
Office based role - Parramatta
  • Lead a high-performing IT Helpdesk team supporting Microsoft 365, Azure&Servers
  • Take ownership of cyber security, infrastructure and technical operations
  • Join one of Australia's largest security companies and an employer of choice
Lead a skilled IT team, drive cyber security and cloud infrastructure, and deliver exceptional IT support in a dynamic environment.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
21h ago
Listed thirteen days ago

Operational Support Lead

at The Bridge Incorporated

This is a Full time job

Dandenong, Melbourne VIC(Hybrid)
Salary + Super + NFP Salary Packaging
  • Help create choice, independence, and connection.
  • Access to Salary Packaging, discounted health insurance and more.
  • Gain counselling, nutrition, medical & financial support via Sonder EAP.
Be the backbone of operations—support leaders, streamline admin, and help create positive outcomes for people and teams.
subClassification: Aged & Disability SupportAged & Disability Support classification: Community Services & Development(Community Services & Development)
13d ago•Expiring
Listed seven days ago

IT Team Leader - Infrastructure & Service Desk

at xceltium

This is a Full time job

Camperdown, Sydney NSW
c. $135,000 - $140,000 + super + NFP tax benefits
  • Lead and develop a small team within a complex enterprise environment
  • Suited to technical professionals ready for broader autonomy and ownership
  • Genuine opportunity to develop your leadership capability
Step into technology leadership without stepping away from hands-on technical work.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration classification: Information & Communication Technology(Information & Communication Technology)
7d ago
Listed eleven days ago

Service Desk Manager

at Seen Technology

This is a Full time job

Port Melbourne, Melbourne VIC(Hybrid)
  • Opportunity to work with leading edge technology developing new solutions
  • Work with some of Australia's leading Retail Brands
  • Handy Port Melbourne location
This role suits a dynamic service professional with strong technical knowledge and experience who enjoys leading an enthusiastic Service Desk team.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
11d ago
Listed seventeen days ago

Service Desk Lead

at Ethos BeathChapman

This is a Contract/Temp job

Melbourne VIC(Hybrid)
An exciting opportunity to join a brand new function and help lead and influence engineering practices within a leading insurance organisation.
subClassification: ConsultantsConsultants classification: Information & Communication Technology(Information & Communication Technology)
17d ago
Listed twelve days ago

IT Team Leader - Helpdesk & EUC

at Liberty Financial

This is a Full time job

Melbourne VIC
  • Lead people
  • Lift capability
  • Drive a better digital workplace
We're looking for an experienced people leader to lead our Helpdesk & EUC/Modern Workplace team.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
12d ago
Listed twenty nine days ago

Senior Team Leader – Contact Centre Operations

at 4Mile Pty Ltd

This is a Full time job

North Strathfield, Sydney NSW
$70,000 – $95,000 per year
  • Lead and develop high-performing contact centre teams.
  • Grow your career with a successful Australian-owned business.
Lead and inspire high-performing contact centre teams with 4Mile.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed nineteen days ago

IT Service Experience Lead

at Gilchrist Connell

This is a Full time job

Sydney NSW(Hybrid)
  • Collaborative and friendly working environment
  • Exposure to a variety of work and opportunities
  • Flexibility
An excellent opportunity to lead our IT support service function at Gilchrist Connell
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
19d ago
Listed seven days ago

IT Service Desk Team Leader

at Sureway Employment and Training

This is a Full time job

Ryde, Sydney NSW
Above award rates, reviewed annually
  • Opportunity to lead an established team
  • Values-led company that changes lives, builds stronger communities
  • Great work-life balance
Put customer service at the core of IT support for our people & clients. Balance hands-on technical work with leadership and strategic planning.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
7d ago
Listed four days ago

Support Team Lead - Rockingham

at Hireup PTY LTD

This is a Part time job

Rockingham, Perth WA(Hybrid)
  • Career progression
  • Guaranteed hours
  • Paid sick leave, annual leave
Lead a talented support team. Flexible part-time role. Make a real difference in aged & disability care.
subClassification: Aged & Disability SupportAged & Disability Support classification: Community Services & Development(Community Services & Development)
4d ago
Listed nineteen days ago

Help Desk supervisor

at Autism Spectrum Australia (Aspect)

This is a Full time job

Chatswood, Sydney NSW(Hybrid)
$134,000 – $138,000 per year inc super
  • Salary Sacrifice options to increase take home pay
  • Flexible working arrangements to support work-life balance
  • Discounted membership to fitness facilities through Fitness Passport
Exciting opportunity for a passionate technical and people leader
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
19d ago
Listed nineteen days ago

IT Service Experience Lead

at Gilchrist Connell

This is a Full time job

Melbourne VIC(Hybrid)
  • Collaborative and friendly working environment
  • Exposure to a variety of work and opportunities
  • Flexibility
An excellent opportunity to lead our IT support service function at Gilchrist Connell
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
19d ago
Listed twelve days ago

Service Desk Team Lead

at DuluxGroup

This is a Full time job

Clayton, Melbourne VIC(Hybrid)
  • Hands-on technical service desk and people leadership role
  • Competitive salary package and career development opportunities
  • Office based in Clayton with hybrid/flexible work options
Hands-on leadership role driving performance, leading teams and delivering high-quality IT support in a fast-paced enterprise environment
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
12d ago
Listed six days ago

Information Systems & Support Manager

at Randstad Digital

This is a Full time job

Melbourne VIC(Hybrid)
Lead IT Support & Applications teams | SAP & data warehouse exposure | Melbourne, hybrid | permanent
Recruited byHannah MacLeod
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
6d ago
Listed nineteen days ago

IT Service Experience Lead

at Gilchrist Connell

This is a Full time job

Adelaide SA(Hybrid)
  • Collaborative and friendly working environment
  • Exposure to a variety of work and opportunities
  • Flexibility
An excellent opportunity to lead our IT support service function at Gilchrist Connell
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
19d ago
Listed seven days ago

Customer Engagement Lead - SaaS Platform Support

at fibreHR

This is a Full time job

Hawthorn, Melbourne VIC
  • Make a real impact in a growing SaaS company where your ideas are valued.
  • Grow your career while helping transform the early childhood education sector.
  • Build smarter systems, automate workflows and solve real customer challenges.
Support customers by configuring SaaS solutions, improving workflows, troubleshooting systems and delivering exceptional platform experiences.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
7d ago
Listed fourteen days ago

Service Delivery Manager | MSP

at Pathfinder Recruitment

This is a Full time job

Norwest, Sydney NSW
$125K base + super
SDM needed to oversee the internal operations of technical support teams. Previous MSP experience required. Great team and culture!
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
14d ago
Listed eighteen days ago

IT Operations Support Lead

at Hampshire Property Group

This is a Full time job

Wollongong, Wollongong, Illawarra & South Coast NSW(Remote)
  • Support IT Operations across a large, growing portfolio
  • Lead site onboarding and support for new and existing
  • Remote role with travel, variety and real operational impact
Lead IT support across a growing national portfolio with hands-on involvement in new site onboarding and acquisitions.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
18d ago
Listed twenty six days ago

IT Support Lead

at Carman's Fine Foods

This is a Part time job

Huntingdale, Melbourne VIC
  • Join the Carman's Crew
  • 4 days per week
We are looking for a hands-on IT Support Lead to join us 4 days a week for a 6-month engagement.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
26d ago•Expiring
Listed nineteen days ago

IT Service Experience Lead

at Gilchrist Connell

This is a Full time job

Brisbane QLD(Hybrid)
  • Collaborative and friendly working environment
  • Exposure to a variety of work and opportunities
  • Flexibility
An excellent opportunity to lead our IT support service function at Gilchrist Connell
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
19d ago
Listed twenty days ago

Customer Service Lead

at Reali Supply

This is a Full time job

Meadowbrook, Brisbane QLD
$75,000 – $85,000 per year
We’re looking for an experienced, proactive, and hands-on Customer Service Team Lead to lead our customer service and sales support function
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed thirteen days ago

Customer Service Manager

at Progility Technologies

This is a Full time job

Melbourne VIC
$100,000 – $120,000 per year
Lead a small, multi-functional team covering order management, procurement and a Level 1 ITIL-aligned helpdesk within an ICT environment.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
13d ago
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