Melba Support Services
    (22 reviews)

    Company Profile

    Company overview

    Industry

    Social & Welfare Services

    Primary location

    40-50 Melba Avenue LILYDALE Victoria 3140
    Melba Support Services is a not-for-profit, community based organisation that supports people who live with a disability to lead lives of their choice. Recognised as the Yarra Ranges ‘Community Group of the Year, 2013’, Melba recently celebrated 40 years of providing quality, individualised services to people with a range of disabilities.Melba provides a range of services designed to give people with disabilities greater independence and control over their own lives. Services include:• Community Living (accommodation)• Community Connections (day services)• Individualised Support Arrangements• practical support in everyday life skills• assistance in pursuing and accessing vocational, education and employment goals• respite care that provides planned breaks for carers, and• assessing communication difficulties and sourcing practical solutions.Accredited by the Council on Quality and Leadership, USA, Melba became the first Australian organisation to be accredited under CQL’s Person-Centred Excellence with Distinction quality framework.Our mission, individuals with a disability leading everyday lives, underpins every decision, action and communication undertaken at Melba, and helps to ensure that the services we provide value and respect the rights of each person accessing our services, and focuses on each person as an individual.Source: This is an extract from the company's own website.

    Jobs at Melba Support Services

    Based on your search activity

    at Melba Support Services
    Frankston, Melbourne VIC
    Part-time DSW role in Frankston SIL home. Support daily living, promote independence, and make a real difference in participants' lives.
    Part-time DSW role in Frankston SIL home. Support daily living, promote independence, and make a real difference in participants' lives.
    classification: Community Services & DevelopmentCommunity Services & Development
    1d ago
    1d ago

    at Melba Support Services
    Ringwood, Melbourne VIC
    Melba Support Services are seeking Disability Support Workers to join the team in Ringwood.
    Melba Support Services are seeking Disability Support Workers to join the team in Ringwood.
    classification: Community Services & DevelopmentCommunity Services & Development
    22m ago
    22m ago

    Reviews overview

    3.022 ratings in total
    5
    6
    4
    5
    3
    1
    2
    2
    1
    8
    73%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends

    What’s it like working at Melba Support Services?

    AI summary of recent reviews

    Employees consistently highlight that working with and supporting the people they care for is the most rewarding aspect of their role at Melba Support Services. Many appreciate that Melba is a values-driven organisation with a strong commitment to human rights, dignity, and respect for people with disability. Employees also value working alongside passionate and supportive colleagues who genuinely care about making a difference, and appreciate the flexibility in scheduling that supports work-life balance. The multicultural and diverse workforce is something employees are proud to be part of.

    However, there are some potential challenges, including inconsistent management support with concerns about responsiveness and communication from leadership. Employees have noted that frequent restructuring and organisational changes can create uncertainty. Casual employees have mentioned that shift availability can be inconsistent, which may impact their work hours. Some staff have indicated that workload can be demanding at times, and that systems and processes are still being developed and integrated across the organisation. Additionally, NDIS funding requirements and budget constraints can limit the support staff are able to provide.

    Recent reviews

    2.0
    Business Analyst
    Apr 2026
    Cheltenham VIC 3192Less than 1 year in the role, former employee
    Not a great experience to be working for Melba
    The good thingsSalary + Salary packing benefits, flexibility
    The challengesThe Greatest challenge is team Culture, not adaptive, 0 communication and visibility
    5.0
    House Supervisor
    Mar 2026
    Mornington Peninsula & Bass Coast VIC3 to 4 years in the role, current employee
    Lives and breathes our values every single day.
    The good thingsLove working for an organisation that lives and breathes it Values, who continually put the people we support and our staff at the centre of everything we do. Melba offers many internal opportunities to grow for those wanting to progress their careers. Their multicultural/diverse workforce is something I am truely proud to be a apart of.
    The challengesFilling vacancies in our residents and the continual challenges that are the NDIS to meet funding requirements.
    5.0
    Acting General Manager
    Mar 2026
    Ballarat VIC 33506 to 7 years in the role, current employee
    Supportive Teams and Purposeful Work
    The good thingsI love working at Melba because it’s a genuinely human rights–based organisation, where dignity and respect guide everything we do. It’s also an incredibly supportive place to work, with teams who care about each other and are committed to making a difference every day.
    The challengesMelba works to strengthen consistency across teams by improving communication and streamlining processes. Continued investment in systems will also help staff feel even more supported in their roles.
    Ratings for Melba Support Services are shared as-is from employees in line with our community guidelines
    Find out more about working at Melba Support Services. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.