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This is a featured job

Regional Manager, Customer Care - APAC

at Lineage AUS TRS Pty Ltd

This is a Full time job

Laverton North, Melbourne VIC
  • Thought Leader for customer experience transformation
  • Develop a best practice ANZ & APAC customer care framework
  • A rare & unique customer experience leadership opportunity
Lead customer experience transformation in ANZ & APAC for global leader in temperature-controlled logistics
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Senior Manager Customer Care Centre

at SA Water

This is a Full time job

Adelaide SA(Hybrid)
  • Senior Management position, reporting to the General Manager
  • Lead a high-performing team at the heart of customer service
  • Deliver exceptional service through people, leadership and innovation.
As Senior Manager Customer Care Centre, you’ll lead a high-performing frontline team that delivers exceptional customer experiences.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed seven days ago

National Manager Customer Experience & Strategy

at Talentpath

This is a Full time job

Sydney NSW
Attractive remuneration with NFP salary packaging.
  • Lead national CX strategy for one of Australia's leading charities.
  • Boost your take-home pay with generous NFP salary packaging benefits.
  • Comprehensive wellbeing support, inclusive leave and lifestyle perks
Lead national CX strategy for one of Australia's leading NFP, driving supporter engagement, operational excellence and meaningful social impact.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed eleven days ago

Workforce Planning & Optimisation Manager

at McMillan Shakespeare

This is a Full time job

Brisbane QLD(Hybrid)
  • Join trusted brand
  • Hybrid work
  • Central location
Exciting opportunity to lead and transform the workforce planning function across key brands
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twenty five days ago

Operations Manager

at Pioneer Credit Ltd

This is a Full time job

Perth WA
  • Drive change that truly matters.
  • Elevate your leadership career.
  • Challenge, improve and innovate.
Lead transformational change, shape high-performing teams and help drive the future of customer operations.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed seven days ago

Operations Leader

at Trilogy Care Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)
  • Enjoy real career growth with training, support and clear pathways forward
  • Make a genuine impact on how we work and grow
  • Work alongside a forward-thinking leadership team
Lead high-performing teams, drive transformation and shape the future with AI, data and innovation in a fast-growing, high-impact organisation.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed fourteen days ago

Workforce Planning & Optimisation Manager

at McMillan Shakespeare

This is a Full time job

Melbourne VIC(Hybrid)
  • Join trusted brand
  • Hybrid work
  • Central location
Exciting opportunity to lead and transform the workforce planning function across key brands
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed seventeen days ago

Operations Manager - Roadside Assistance Contact Centre

at Allianz Partners

This is a Full time job

Brisbane QLD
  • Operations Manager for our Roadside Assistance
  • Strong Contact Centre Experience - Ideally Assistance/Insurance/Banking
  • Immediate role - APPLY NOW
Come and Join Allianz Partners in this Operations Manager role leading a team of Team Leaders and Contact Centre Employees
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed two days ago

Regional Manager, Customer Care - APAC

at Lineage AUS TRS Pty Ltd

This is a Full time job

Laverton North, Melbourne VIC
  • Thought Leader for customer experience transformation
  • Develop a best practice ANZ & APAC customer care framework
  • A rare & unique customer experience leadership opportunity
Lead customer experience transformation in ANZ & APAC for global leader in temperature-controlled logistics
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed four days ago

Operation Team Manager (Life Insurance)

at ClearView Wealth Limited

This is a Full time job

Sydney NSW(Hybrid)
  • 5 weeks leave
  • Global and national career development opportunities
  • Award winning company, Great Place to Work
Leading the day-to-day operations of the Operations (Policy Maintenance) team, ensuring the delivery of high-quality, efficient customer outcomes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed seven days ago

Customer Experience Manager

at New Town Toyota

This is a Full time job

Victoria Park, Perth WA
  • Strategic leadership role
  • Monday - Friday Role
  • Influence customer experience across two Toyota dealerships
This is a strategic customer experience and business improvement position, rather than a frontline customer service or contact-centre role.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed nine days ago

Senior Manager Customer Care Centre

at SA Water

This is a Full time job

Adelaide SA(Hybrid)
  • Senior Management position, reporting to the General Manager
  • Lead a high-performing team at the heart of customer service
  • Deliver exceptional service through people, leadership and innovation.
As Senior Manager Customer Care Centre, you’ll lead a high-performing frontline team that delivers exceptional customer experiences.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed one day ago

Lead Resource Planner

at MUFG Retirement Solutions
Be an early applicant

This is a Full time job

Melbourne VIC
Hybrid working with 50% wfh
  • Extensive opportunities for development
  • High profile, cross functional role
  • Work as part of a collaborative and supportive team
As a Lead Resource Planner you will partner with business leaders to effectively manage staffing across MUFG Pension & Market Services
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed seven days ago

Customer Success & Onboarding Manager

at Trellis Technologies Pty. Ltd.
Immediate start

This is a Full time job

Sydney NSW(Hybrid)
  • Join a dynamic ESG Software business with leading edge AI and ML capabilities
  • Work with a friendly and highly skilled team of domain experts in the 'E' of ESG
  • Help clients accelerate their sustainability journeys through sofware adoption
Manage and enhance the experience of Trellis Technologies’ customers through effective delivery and adoption of our software and data services.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed three days ago

Leadership Opportunities

at Jobs Statewide

This is a Full time job

Adelaide SA
  • Work and learn from industry leaders | Recruitment & Employment
  • Monday to Friday | Multiple Locations Available
  • An opportunity for challenge and a new career path
Across North & South of Adelaide we have some incredible leadership opportunities - open to all industry backgrounds, Must be customer service focused
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed twenty three days ago

Operations Manager

at Troocoo

This is a Full time job

Brisbane QLD(Hybrid)
  • Brisbane CBD location, hybrid working
  • Lead and develop operational teams across a multi-service portfolio
  • Permanent, full-time opportunity reporting directly to the COO
Hands-on leadership role driving operational performance, people and continuous improvement across a growing field services business.
Recruited byLaura Boicos
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
Listed seventeen days ago

Senior Manager Operations Support (Contract)

at Orange Sky Australia

This is a Contract/Temp job

Stafford, Brisbane QLD(Hybrid)
  • Work with a high-performing team & have fun along the way
  • Benefit from a flexible approach to work and growth opportunities
  • Stay active and supported with wellness and wellbeing initiatives
Lead operations support at Orange Sky to empower volunteers and optimise asset fleets across Australia & Aotearoa. Transform strategy into impact.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed twenty two hours ago

Customer Experience Manager

at Lime Recruitment

This is a Contract/Temp job

Brisbane QLD(Hybrid)
No contractor fees / two pay runs per week
Experienced Customer Experience Manager for Queensland Government ticketing and payment solutions transformation.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
Listed seven days ago

Training and Knowledge Lead

at The NRMA

This is a Full time job

Sydney Olympic Park, Sydney NSW(Hybrid)
  • Lead capability, training & AI adoption in a high-impact role
  • Shape learning strategies that drive frontline performance
  • Hybrid work, great benefits & career growth across NRMA Group
Lead a high-performing team of Trainers, Knowledge Specialists and QA professionals, driving capability, learning innovation and operational readiness
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed eight days ago

Senior Manager Customer Experience

at Inner West Council

This is a Full time job

Petersham, Sydney NSW(Hybrid)
  • Shape and lead Council's customer experience vision
  • Drive innovation and continuous improvement
  • Be part of a diverse and progressive organisation
Lead Council’s Customer Experience service unit to deliver responsive, accessible and customer-centred services across Council’s customer channels
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago•Expiring
Listed fourteen days ago

Customer Experience Manager

at Griffon ANZ

This is a Full time job

Doncaster, Melbourne VIC
Lead Customer Experience Transformation, Drive Service Excellence, Innovation & Automation Across Australia and New Zealand.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed twelve days ago

Team Leader - Asset Management - Hybrid WFH

at Nissan Australia & New Zealand

This is a Full time job

Mulgrave, Melbourne VIC(Hybrid)
  • Lead and develop a specialised Asset Management team
  • Own complex collections, recoveries and vendor performance
  • Build your leadership career with Nissan Financial Services
Lead a specialised Asset Management team across complex collections, recoveries and vendor performance at Nissan Financial Services.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed ten days ago

Operations Manager - Utilities (Energy and Telco)

at CIMET

This is a Full time job

Sydney NSW
$120,000 per year
  • Own energy and telco fulfilment end to end, from sale to retailer payout
  • Hold the relationships with 20+ energy retailers and telco providers
  • Lead 100+ agents across Sydney, India and the Philippines with real authority
Own sales fulfilment, contact centre operations and retailer relationships across energy and telco.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed one day ago

National Emergency Response Manager - Noble Park VIC

at Car-Trek Australia Pty Ltd

This is a Full time job

Noble Park, Melbourne VIC
$60 – $70 per hour
ISS is a national Transport Emergency Response service provider, seeking a Full Time Emergency Response Manager in Noble Park VIC.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eleven days ago

Team Leader, Scheduling

at Seven

This is a Full time job

Docklands, Melbourne VIC
7 Perks, Flexibility & Growth Programs
  • Build your career with one of Australia’s leading media organisations
  • Grow fast in a high-performing, supportive and collaborative team
  • Work on iconic brands that reach millions of Aussies every day
Lead and develop scheduling team to maximise revenue and deliver client campaigns accurately.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed ten days ago

Customer Care Team Leader

at Enigma HR Pty Ltd

This is a Full time job

Wetherill Park, Sydney NSW
Lead our Customer Care team and drive exceptional customer experiences across Australia and global markets.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed fourteen days ago

Flexible Team Manager - Contact Centre

at RACWA

This is a Full time job

Joondalup, Perth WA(Hybrid)
From $100,000 + super + incentives + discounts
  • Work close to home supporting members across the state
  • Full-time permanent employment with WA's most iconic brand
  • Supportive environment with flexible and hybrid working opportunities
Lead, coach and grow high-performing contact centre teams with RAC WA - enjoy flexibility, member benefits and career growth.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed two days ago

Senior Customer Care Manager - Christmas Operations

at Scene to Believe

This is a Full time job

Chatswood, Sydney NSW
  • Make a Real Impact on the Christmas Operation
  • The opportunity to be part of something truly special – bringing joy to families
Lead Customer Care operation across Australia and New Zealand through peak Christmas season.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed eighteen days ago

Customer Experience Manager

at Swan Hill Rural City Council

This is a Full time job

Swan Hill, Mildura & Murray VIC
Total remuneration package of $153,000 per annum
  • Flexible Working Arrangements
  • Awesome Location
  • Amazing Benefits
Lead the delivery of our Customer Experience (CX) Strategy and shape how our community engages with Council—now and into the future.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago•Expiring
Listed fifteen days ago

Coaching and Capability Specialist

at Pepper Money ANZ

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
As a Coaching and Capability Specialist, you'll help develop the skills, confidence and performance of our Customer Service and Solutions teams.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed ten days ago

Client Care Centre Manager (6-month contract)

at Tiffany & Co.

This is a Contract/Temp job

Sydney NSW
  • Great learning and development opportunities.
  • Join the largest luxury conglomerate in the world: LVMH!
  • Collaborative work environment in the heart of Sydney.
An opportunity has arisen for an experienced Client Care Center Manager to join our Omnichannel team in Sydney CBD for a 6-month contract.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed sixteen days ago

Service Centre Team Manager

at AMP Services

This is a Full time job

Melbourne VIC(Hybrid)
  • Lead & develop a high-performing team
  • Shape customer & adviser outcomes
  • Join North's growing Platforms business
Inspire and develop a team of phone and chat-based consultants, driving exceptional customer and adviser experiences
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
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