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This is a featured job

Customer Service Team Leader

at Novated Lease Australia

This is a Full time job

North Sydney, Sydney NSW(Remote)
$90,000 – $100,000 per year
The Team Leader of Customer Operations is responsible for the daily performance and professional development of the customer operations team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Regional Manager, Customer Care - APAC

at Lineage AUS TRS Pty Ltd

This is a Full time job

Laverton North, Melbourne VIC
  • Thought Leader for customer experience transformation
  • Develop a best practice ANZ & APAC customer care framework
  • A rare & unique customer experience leadership opportunity
Lead customer experience transformation in ANZ & APAC for global leader in temperature-controlled logistics
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed seven days ago

BIM Manager

at Lucid Consulting Australia

This is a Full time job

Adelaide SA
Drive BIM excellence across major Defence projects and digital delivery teams.
subClassification: Engineering DraftingEngineering Drafting classification: Engineering(Engineering)
7d ago
Listed fifteen days ago

Partner Enablement & Continuous Improvement Lead

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Strengthen national partnerships through training and collborations
  • Lead AI and automation to improve partner experience
  • Improve partner capability and client outcomes across the aged care sector.
Drive partner success through training, communication, process improvement while strengthening partnerships and enhancing client outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed fourteen days ago

Director (Frontline Delivery)

at Department of Housing and Public Works

This is a Full time job

Brisbane QLD
As Director, Frontline Processing, I lead a statewide team responsible for helping Queenslanders access housing services when they need them...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago•Expiring
Listed one hour ago

Customer Experience Manager

at Griffon ANZ
Be an early applicant

This is a Full time job

Doncaster, Melbourne VIC
$100,000 – $120,000 per year
Lead Customer Experience Transformation, Drive Service Excellence, Innovation & Automation Across Australia and New Zealand.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
Listed one day ago

Manager Service Operations

at Optus

This is a Full time job

Macquarie Park, Sydney NSW(Hybrid)
  • Flexible hybrid work: 3 days office, 2 days remote
  • $80 monthly credit plus 25% off Optus products
  • Extra leave, paid parental leave & wellbeing support
Lead high-performing Service Centre teams, driving operational excellence, customer outcomes and continuous service improvement.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed two days ago

Customer Service Team Leader

at Novated Lease Australia

This is a Full time job

North Sydney, Sydney NSW(Remote)
$90,000 – $100,000 per year
The Team Leader of Customer Operations is responsible for the daily performance and professional development of the customer operations team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed one day ago

Principal Engineer / Project Manager - Water Infastructure

at The Right Water Company

This is a Full time job

Perth WA
  • Take the next step from technical expert to trusted industry leader.
  • Apply your expertise to complex and rewarding water infrastructure projects.
  • Play a key role in shaping the future of a growing specialist business.
Experienced water professional? Lead major projects, build client relationships and grow your career with a specialist consultancy.
subClassification: Water & Waste EngineeringWater & Waste Engineering classification: Engineering(Engineering)
1d ago
Listed nine days ago

Digital Engineering Lead

at Fyfe Pty Ltd

This is a Full time job

Sydney NSW(Hybrid)
  • Shape the future of digital engineering in Australia’s energy sector
  • Build and lead a high-performing digital engineering capability
  • Partner with senior stakeholders and industry leaders
Lead digital engineering strategy and delivery for power and energy assets across generation, transmission and distribution.
subClassification: Engineering DraftingEngineering Drafting classification: Engineering(Engineering)
9d ago
Listed thirteen days ago

Contact Centre Manager - Facilities Maintenance

at Modus Projects

This is a Full time job

Melbourne VIC
  • Lead a national Contact Centre & influence business-wide operations
  • Melbourne CBD – Collins Street | Full-time office-based leadership role
  • Career development, Birthday Leave & supportive leadership culture
Lead a national team, drive performance and shape customer experience in this high-impact Contact Centre Manager role.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed six days ago

Team Manager

at Modus Projects

This is a Full time job

Adelaide SA
  • Lead, coach and inspire a high-performing Service Coordination team.
  • Grow your leadership career with a national organisation.
  • Birthday leave paid parental leave and wellbeing support.
Lead a high-performing team in Adelaide CBD and grow your leadership career with a national facilities business.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed seven days ago

BIM Manager

at Gamuda Engineering Pty Ltd

This is a Full time job

Parramatta, Sydney NSW
  • Build a future with Gamuda help deliver the next generation of infrastructure.
  • Shape major projects with Gamuda Engineering Australia.
  • Grow your career with Gamuda Engineering Australia.
Gamuda Australia is seeking a BIM Manager to join the project team delivering the Parramatta Integrated Station Development (ISD) in Sydney.
subClassification: Engineering DraftingEngineering Drafting classification: Engineering(Engineering)
7d ago
Listed six days ago

Contact Centre Team Leader

at Modus Projects

This is a Full time job

Melbourne VIC
  • Lead a high-performing team with genuine influence and autonomy
  • Melbourne CBD – Collins Street location
  • Career development, leadership training & progression
Lead the day-to-day performance, culture and capability of the Modus Helpdesk Team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed nine days ago

Contact Centre Manager

at Itoh Talent Partners

This is a Full time job

Brisbane QLD(Hybrid)
  • Lead a claims team where the work genuinely changes lives
  • Flexible work, purpose-led culture, Brisbane CBD
  • Supportive team culture
Opportunity for an experienced leader that has passion for coaching and development. CBD based and offers a hybrid work environment
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed three hours ago

ERP & B2B Customer Portal Operations Lead

at Asahi Beverages
Be an early applicant

This is a Full time job

Southbank, Melbourne VIC(Hybrid)
product perks & career development
  • Hybrid role (WFH and at our Southbank office)
  • Play a key role in an exciting ANZ customer portal transformation
  • Join a leading company in FMCG
Lead and optimise Asahi's B2B customer portal and SAP ecosystem, driving seamless customer experiences and continuous improvement.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3h ago
Listed two days ago

Customer Experience Centre Manager

at Hampshire Property Group

This is a Full time job

Sydney NSW(Remote)
  • Lead the day-to-day operations of a growing Customer Experience Centre
  • Coach & develop Team Leaders to drive service, performance and revenue outcomes.
  • Join a collaborative, customer-focused business with operations across AU and NZ
Lead our Customer Experience Centre, supporting Team Leaders, driving performance and delivering outstanding customer and commercial outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed eighteen days ago

Client Success Manager

at Scout Talent

This is a Full time job

Brisbane QLD(Hybrid)
$100K-$120K + 1 WFH day & flexible hours!
  • Total on-target earnings for your first year are circa $100K-$120K!
  • One work-from-home day a week and flexible start and finish times!
  • Scout Learning, a Future Leadership Program and monthly 1:1!
Drive client success and retention with Scout Talent. Partner with HR leaders to optimize hiring, boost platform adoption, and grow revenue.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed two days ago

Contact Centre Manager

at Ausgrid

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW(Hybrid)
$146,171 per year
  • 16.5% super
  • Fortnightly rostered day off
  • Hybrid working
Inspire people, drive performance and deliver exceptional customer outcomes in a leadership role with real impact.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed twenty one days ago

Lead Resource Planner

at MUFG Retirement Solutions

This is a Full time job

Melbourne VIC
Hybrid working with 50% wfh
  • Extensive opportunities for development
  • High profile, cross functional role
  • Work as part of a collaborative and supportive team
As a Lead Resource Planner you will partner with business leaders to effectively manage staffing across MUFG Pension & Market Services
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed six days ago

Operational Response Manager

at Ticketmaster

This is a Full time job

Collingwood, Melbourne VIC
  • Come join Ticketmaster - the world's leading & innovative ticketing company!
  • Full-time opportunity working within a dynamic & rewarding team!
  • Exciting industry with a fun and inclusive work environment!
Monitor Fan Support operations, manage RPA queues, and drive process improvements.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed seven days ago

Contact Centre - Operations Manager

at SMAART Recruitment

This is a Full time job

Sydney NSW(Hybrid)
$110-125K + Super (depending on experience)
Lead a growing outbound contact centre in inner Sydney, driving people, performance and operations across multiple charity campaigns | Up to $125K +
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed nine days ago

Senior Manager, SPF Customer Service

at Australian Financial Complaints Authority Limited

This is a Contract/Temp job

Melbourne VIC(Hybrid)
  • Establish an effective operating model and build team capability
  • Deliver an accessible, responsive and high-quality experience for consumers
  • 12-month max term contract initially
Lead the development of AFCA’s customer service capability for the Scams Prevention Framework.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed twenty one days ago

Digital Engineering Lead

at FCC Construction Australia Pty Ltd

This is a Full time job

Sydney NSW
  • Generous leave policies to support wellbeing
  • Access to employee assistance program for employees and families
  • Access to employee assistance program for employees and families
We're seeking an experienced Digital Engineering resource to lead the function through delivery of Sydney projects
subClassification: Engineering DraftingEngineering Drafting classification: Engineering(Engineering)
21d ago
Listed fifteen hours ago

Manager - Workforce Management & DAA Oversight

at BOQ Group
Be an early applicant

This is a Full time job

Melbourne VIC(Hybrid)
Base + super + bonus + flexible work options
  • Flexible work, meaningful impact + supportive leadership
  • Shape customer assistance at scale through leadership, forecasting + empathy
  • Lead strategy, workforce planning + customer support when people need us most
Drive workforce strategy, operational excellence & meaningful customer outcomes in a team that helps customers through life's toughest moments.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
Listed six days ago

Team Manager

at Modus Projects

This is a Full time job

Cronulla, Sydney NSW
  • Lead, coach and inspire a high-performing Service Coordination team.
  • Grow your leadership career with a national organisation.
  • Birthday leave paid parental leave and wellbeing support.
Lead a high-performing team in Cronulla and grow your leadership career with a national facilities business.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed eight days ago

Service Excellence and Operations Consultant

at Peritus Recruitment

This is a Contract/Temp job

Sydney NSW(Hybrid)
$125,000 – $130,000 per year
  • 18-month contract
  • Hybrid working arrangement, Sydney's CBD
  • $70/hr + Super
Lead a national medical college's member contact centre — manage CRM queues, KPIs and a frontline team. 18-month contract, strong path to permanent.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed nine days ago

Senior Manager, SPF Customer Service

at Australian Financial Complaints Authority Limited

This is a Contract/Temp job

Sydney NSW(Hybrid)
  • Establish an effective operating model and build team capability
  • Deliver an accessible, responsive and high-quality experience for consumers
  • 12-month max term contract initially
Lead the development of AFCA’s customer service capability for the Scams Prevention Framework.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed two days ago

Asset Management Systems & Investment Lead

at Veolia Australia & New Zealand

This is a Full time job

Bendigo, Bendigo, Goldfields & Macedon Ranges VIC
Base + bonus + benefits
  • Shape major investment decisions across Victorian water infrastructure
  • Lead asset systems, ISO 55001 governance and long term capital planning
  • Make a visible impact while leading a capable Bendigo based team
Lead strategic asset governance, investment planning and systems excellence across Victorian water infrastructure
subClassification: Water & Waste EngineeringWater & Waste Engineering classification: Engineering(Engineering)
2d ago
Listed twenty three days ago

Operation Team Manager (Life Insurance)

at ClearView Wealth Limited

This is a Full time job

Sydney NSW(Hybrid)
  • 5 weeks leave
  • Global and national career development opportunities
  • Award winning company, Great Place to Work
Leading the day-to-day operations of the Operations (Policy Maintenance) team, ensuring the delivery of high-quality, efficient customer outcomes.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
Listed ten days ago

BIM Project Manager

at JHA Consulting Engineers (NSW) Pty Ltd

This is a Full time job

Melbourne VIC
Continued growth and success within the JHA Victoria office have now generated a new opportunity for a BIM Project Manager
subClassification: Engineering DraftingEngineering Drafting classification: Engineering(Engineering)
10d ago
Listed eleven days ago

Project Manager Water & Waste

at The City of Coffs Harbour

This is a Full time job

Coffs Harbour, Coffs Harbour & North Coast NSW
Lead essential water and waste projects that shape the future of the Coffs Coast and leave a lasting community legacy.
subClassification: Water & Waste EngineeringWater & Waste Engineering classification: Engineering(Engineering)
11d ago•Expiring
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