Senior Resolution Coordinator Jobs (with Salaries)

Listed four days ago

Senior Manager, Dispute Resolution, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Lead the resolution of scam complaints ensuring fair and timely outcomes
Contribute to the strategic direction of the scams program
Be part of world first legislation to strengthen consumer protections

Lead the establishment of a new dispute resolution function and help shape Australia’s world-first response to scam complaints.

4d ago

Listed one hour ago

Principal Compliance Officer

at Department of State Development, Infrastructure and Planning

Be an early applicant

This is a Full time job

Brisbane QLD

$139,942 - $149,935 per annum

Permanent full-time
$139,942 - $149,935 per annum
Generous superannuation

Apply your demonstrated expertise to ensure efficient and effective delivery of compliance responsibilities for the Office of the Coordinator-General.

1h ago

Listed four days ago

Senior Manager, Dispute Resolution, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Lead the resolution of scam complaints ensuring fair and timely outcomes
Contribute to the strategic direction of the scams program
Be part of world first legislation to strengthen consumer protections

Lead the establishment of a new dispute resolution function and help shape Australia’s world-first response to scam complaints.

4d ago

Listed sixteen hours ago

Coordinator, Fines and Debt

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)

$116981.0k - $129492.0k p.a.

Ongoing, full time (35hpw) opportunity
Clerk Grade 7/8 - $116,981 to $129,492 base pa + super + annual leave loading
Parramatta, Gosford, Maitland, Lithgow or Wollongong locations

Lead a high-performing team managing complex debt resolution, enforcement and customer outcomes through data-driven decision making

16h ago

Listed six days ago

Senior Coordinator Mediation

at NSW Department of Customer Service

This is a Contract/Temp job

Parramatta, Sydney NSW(Hybrid)

$133348.0k - $146945.0k p.a.

Senior Coordinator Mediation

6d ago

Listed four days ago

Senior Manager, Triage, Assessment & Prioritisation, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

Lead the front door of Australia’s new scams dispute resolution scheme
Help shape how consumers affected by scams are supported
Contribute to the strategic direction of the scams program

Lead the front door of Australia’s new scams dispute resolution scheme and help shape how consumers affected by scams are supported.

4d ago

Listed ten days ago

Senior Systemic Issues Officer

at Energy and Water Ombudsman (SA) Limited

Immediate start

This is a Full time job

Adelaide SA(Hybrid)

$110,000 – $120,000 per year

Specialist role identifying and progressing systemic issues affecting consumers.
Work directly with senior leaders, members and regulatory stakeholders.
Strong analysis and judgement with constructive stakeholder relationships.

Identify, assess and progress systemic issues across the energy and water sectors, combining strong analysis with constructive member engagement.

10d ago

Listed eleven days ago

Senior Systemic Issues Officer

at Energy and Water Ombudsman (SA) Limited

Immediate start

This is a Full time job

Adelaide SA(Hybrid)

$110,000 – $120,000 per year

Specialist role identifying and progressing systemic issues affecting consumers.
Work directly with senior leaders, members and regulatory stakeholders.
Strong analysis and judgement with constructive stakeholder relationships.

Identify, assess and progress systemic issues across the energy and water sectors, combining strong analysis with constructive member engagement.

11d ago

Listed one day ago

Senior Resolution Adviser

at Victorian Legal Services Board and Commissioner

This is a Full time job

Melbourne VIC(Hybrid)

$116,413 - $128,631

At the VLSB+C we offer flexible working options and leave to suit your work/life
At the VLSB+C we have strong focus on our culture and our wellbeing.
At the VLSB+C we are passionate to partner with you to build your success.

You will be responsible for assessing service and conduct complaints from consumers about lawyers.

1d ago

Listed one day ago

Senior People Advisor

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Additional leave on offer

Senior, hands-on advisory role with real scope to influence how we work
Combine complex ER, coaching, policy governance and continuous improvement
Enjoy hybrid, flexible working within an award winning culture

Bring your HR expertise to a role where your judgement, coaching and practical advice will make a real impact.

1d ago

Listed fourteen days ago

Complaint Resolution Specialist

at DebtManagers Services Pty Limited

Immediate start

This is a Full time job

Springwood, Brisbane QLD

$75k-$80k + annual bonus + super

Join a business growing fast across two countries.
Work with leaders who care about their customers as much as their results.
Develop expertise in disputes & compliance with a team that backs you.

We’ve built a successful business across Australia and NZ by understanding people and their situations. Complaints are where that matters most.

14d ago

Listed four days ago

Senior Manager, Triage, Assessment & Prioritisation, Scams

at Australian Financial Complaints Authority Limited

Be an early applicant

This is a Full time job

Melbourne VIC(Hybrid)

Lead the front door of Australia’s new scams dispute resolution scheme
Help shape how consumers affected by scams are supported
Contribute to the strategic direction of the scams program

Lead the front door of Australia’s new scams dispute resolution scheme and help shape how consumers affected by scams are supported.

4d ago

Listed five days ago

Remediation Lead

at Optus

This is a Full time job

Macquarie Park, Sydney NSW(Hybrid)

Fantastic office culture and opportunity for personal growth
Optus products and discounts with corporate partners
Hybrid working model - office in Macquarie Park

Make customer impact count. Investigate complex cases, drive fair outcomes, influence change, and champion vulnerable customers at Optus

5d ago

Listed four days ago

Settlement Operations Coordinator

at Deicorp Pty Ltd

This is a Full time job

Redfern, Sydney NSW

Join our Client Care team and help deliver seamless settlements, handovers and exceptional purchaser experiences.

4d ago

Listed six days ago

Executive Coordinator

at Energy Group - DEECA

This is a Full time job

Melbourne VIC(Hybrid)

$116,413 - $140,849 plus superannuation

Undertake business, risk management, and strategic planning
Coordinate divisional input into departmental performance
Work proactively with executive assistants and business support officers

Support the Executive Director, managing the coordination of policy documents, high level briefings and other submissions

6d ago•Expiring

Listed one day ago

Complaints Case Manager

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)

Salary + Superannuation + Annual Incentive Program

Discounts on your energy bills for you, your friends and family
Manage VIP, ministerial, tribunal and media-related complaint matters.
Identify legal, compliance and systemic risks from escalated cases.

Manage complex escalated complaints, prepare executive responses and identify legal, compliance and systemic risks to resolution

1d ago

Listed one day ago

Employment Compliance Specialist

at Talentpath

This is a Full time job

Brisbane QLD(Hybrid)

$130,000 + super

Ongoing professional development, training, and potential leadership pathways.
ASX listed company with opportunity to progress throughout the ranks.
Role-based in a regional office with WFH flexibility and key site visits.

Play a key role in compliance remediations for a large, complex operation | 12 Month FTC

1d ago

Listed five days ago

Senior Communications Advisor

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Additional leave on offer

Create clarity, build trust and influence action
Flexible, hybrid working with great work life balance
Join an award winning team with an exceptional culture

Experienced Senior Communications Adviser to shape clear, compelling communications connecting AFCA’s strategy with the people we serve.

5d ago

Listed twelve days ago

Complaint Resolution Specialist

at DebtManagers Services Pty Limited

Immediate start

This is a Full time job

Springwood, Brisbane QLD

$75k-$80k + annual bonus + super

Join a business growing fast across two countries.
Work with leaders who care about their customers as much as their results.
Develop expertise in disputes & compliance with a team that backs you.

We’ve built a successful business across Australia and NZ by understanding people and their situations. Complaints are where that matters most.

12d ago

Listed one day ago

Senior People Advisor

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

Additional leave on offer

Senior, hands-on advisory role with real scope to influence how we work
Combine complex ER, coaching, policy governance and continuous improvement
Hybrid, flexible working from state-of-the-art CBD offices

Love the complexity of ER, but also want the opportunity to improve how a People Advisory function operates?

1d ago

Listed fourteen days ago

Head of Remediation Solutions

at CBHS Health Fund Limited

This is a Contract/Temp job

Parramatta, Sydney NSW

Private Health Insurance
Parramatta location
Close to public transport

Lead the specialists who shape how CBHS designs fair, member-focused solutions, turning complex product and data decisions into real outcomes.

14d ago

Listed four days ago

Resolution Liaison Officer

at Victorian Legal Services Board and Commissioner

This is a Full time job

Melbourne VIC(Hybrid)

$91,971 - $98,955

At the VLSB+C we offer flexible working options and leave to suit your work/life
At the VLSB+C we have strong focus on our culture and our wellbeing.
At the VLSB+C we are passionate to partner with you to build your success.

You will handle enquiries received by consumers and assist with resolving consumer matter complaints through the use of shuttle mediation.

4d ago

Listed eighteen days ago

Resource Coordinator

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Shape rosters and resources to deliver great customer experiences
Drive smarter scheduling, efficiency and continuous improvement
Hybrid Working

Resource Coordinator

18d ago

Listed five days ago

Senior Communications Advisor

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

Additional leave on offer

Create clarity, build trust and influence action through good communications
Flexible, hybrid working with genuine work life balance
Join an award winning team with an exceptional culture

Experienced Senior Communications Adviser to shape clear, compelling communications connecting AFCA’s strategy with the people we serve.

5d ago

Listed one day ago

Dispute Resolution Specialist - Financial Difficulty

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Dispute Resolution Specialist - Financial Difficulty

1d ago

Listed one day ago

Complaints Resolution Investigator

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)

Salary + Superannuation + Annual Incentive Program

Discounts on your energy bills for you, your friends and family
Negotiate fair resolutions with customers and ombudsman case officers
Manage assigned caseloads from lodgement through to resolution

Conduct investigations into complaints escalated to external dispute resolution across billing, metering, accounts and customer interactions

1d ago

Listed twenty two days ago

National Customer Resolutions Manager

at P&C Partners Pty Ltd

This is a Full time job

Southern Suburbs & Logan, Brisbane QLD

$160,000 – $170,000 per year plus Superannuation

Own national escalated complaints and resolutions reporting direct to the COO
Newly created seat inside one of the fastest growing consumer brands in country

Lead national customer resolutions for one of Australia’s most extraordinary growth stories. Report to the COO. Build the function from the ground up.