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This is a featured job

Client Remediation Officer (Customer Resolution Specialist)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed four days ago

Customer Dispute Resolution Case Manager

at Auto & General

This is a Full time job

North Lakes, Brisbane QLD
  • Variety of career development opportunities
  • Discounts on insurance products, retail outlets and gyms
  • Award-winning Workplace Giving program
  • Variety of career development opportunities
  • Discounts on insurance products, retail outlets and gyms
  • Award-winning Workplace Giving program
Lead complaint investigations, balancing customer advocacy/vulnerability with regulatory compliance & business positions.
Lead complaint investigations, balancing customer advocacy/vulnerability with regulatory compliance & business positions.
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
4d ago
4d ago
Listed fifteen days ago

Client Remediation Officer (Customer Resolution Specialist)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed one day ago

Internal Dispute Resolution Officer

at Allianz Partners
Be an early applicant

This is a Full time job

Brisbane QLD
  • Experienced Internal Disputes Knowledge
  • Ideally from Insurance Travel background
  • Multiple Opportunities
  • Experienced Internal Disputes Knowledge
  • Ideally from Insurance Travel background
  • Multiple Opportunities
Multiple opportunities for experience Internal Dispute Resolution Specialists
Multiple opportunities for experience Internal Dispute Resolution Specialists
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
1d ago
1d ago
Listed twenty three days ago

Client Remediation Officer (Customer Resolution Specialist)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Enjoy real career growth with training, support and clear pathways forward
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Enjoy real career growth with training, support and clear pathways forward
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
23d ago•Expiring
Listed thirteen hours ago

Dispute Resolution Specialist

at Allianz Australia Insurance Ltd
Be an early applicant

This is a Full time job

Brisbane QLD(Hybrid)
  • Inclusive Culture: Join a supportive, open-minded team!
  • Work-life balance: Enjoy our flexible, hybrid work arrangements!
  • Career Development: Access mentoring, development and mobility opportunities!
  • Inclusive Culture: Join a supportive, open-minded team!
  • Work-life balance: Enjoy our flexible, hybrid work arrangements!
  • Career Development: Access mentoring, development and mobility opportunities!
Handle complaints and disputes with empathy, ensuring compliance and privacy matters are addressed, ensuring adherence to the General Insurance Code.
Handle complaints and disputes with empathy, ensuring compliance and privacy matters are addressed, ensuring adherence to the General Insurance Code.
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
13h ago
13h ago
Listed nineteen hours ago

IDR/EDR Complaints Officer

at Swoosh Finance
Be an early applicant

This is a Full time job

Springwood, Brisbane QLD
$70,000 – $100,000 per year
Experienced IDR/EDR Complaints Officer wanted for our Springwood office. Full-time role with flexible start and finish times.
Experienced IDR/EDR Complaints Officer wanted for our Springwood office. Full-time role with flexible start and finish times.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
19h ago
19h ago
Listed fifteen days ago

Resolution Specialist

at Australian Retirement Trust

This is a Full time job

Brisbane QLD(Hybrid)
Base +14% Super
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of through excellent train
  • Balance your work between WFH and in person days
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of through excellent train
  • Balance your work between WFH and in person days
Manage complex insurance disputes, including AFCA matters, partnering with stakeholders to deliver fair, compliant outcomes for members
Manage complex insurance disputes, including AFCA matters, partnering with stakeholders to deliver fair, compliant outcomes for members
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
15d ago
15d ago
Listed twenty three days ago

Disputes Resolution Specialist – Insurance Complaints

at ClaimsCo

This is a Full time job

Brisbane QLD(Hybrid)
  • Fantastic work culture and career progression!
  • Opportunity to make a difference and contribute to claim fairness
  • Supportive, high-performing team & organisation
  • Fantastic work culture and career progression!
  • Opportunity to make a difference and contribute to claim fairness
  • Supportive, high-performing team & organisation
Use your insurance expertise to empower clients and achieve fair, well-reasoned outcomes in disputed claims.
Use your insurance expertise to empower clients and achieve fair, well-reasoned outcomes in disputed claims.
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
23d ago•Expiring
23d ago•Expiring
Listed eight days ago

Principal Resolution Officer

at Queensland Building and Construction Commission (QBCC)

This is a Full time job

Brisbane QLD(Hybrid)
  • Family friendly flexible work arrangements negotiable
  • Positive workplace culture built on respect, diversity, inclusion and belonging
  • Find purpose, pride and fulfilment knowing you are making a difference
  • Family friendly flexible work arrangements negotiable
  • Positive workplace culture built on respect, diversity, inclusion and belonging
  • Find purpose, pride and fulfilment knowing you are making a difference
QBCC are seeking an experienced, self-driven, capable senior claims specialist with leadership qualities to manage complex claims and provide advice.
QBCC are seeking an experienced, self-driven, capable senior claims specialist with leadership qualities to manage complex claims and provide advice.
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
8d ago
8d ago
Listed twenty three days ago

Client Remediation Team Lead (Customer Resolution)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Build and lead a brand-new function from the ground up
  • Modern King Street office with great facilities & close to public transport
  • Strong autonomy with influence across the business
  • Build and lead a brand-new function from the ground up
  • Modern King Street office with great facilities & close to public transport
  • Strong autonomy with influence across the business
Lead client remediation end-to-end, manage investigations, coach your team, & drive quality outcomes through accountability & continuous improvement.
Lead client remediation end-to-end, manage investigations, coach your team, & drive quality outcomes through accountability & continuous improvement.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
23d ago•Expiring
Listed one day ago

Fraud Triage Coordinator

at WorkCover Queensland

This is a Full time job

Brisbane QLD(Hybrid)
  • Join a purpose-driven organisation that supports Queenslanders and business
  • Be part of our enterprise-wide transformation journey
  • Enjoy a hybrid work model and great employee benefits
  • Join a purpose-driven organisation that supports Queenslanders and business
  • Be part of our enterprise-wide transformation journey
  • Enjoy a hybrid work model and great employee benefits
Key role triaging fraud and regulatory matters in a fast-paced environment, applying legislation & risk frameworks to enable timely, accurate outcomes
Key role triaging fraud and regulatory matters in a fast-paced environment, applying legislation & risk frameworks to enable timely, accurate outcomes
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed four days ago

Senior Regulatory Officer

at Queensland Family and Child Commission (QFCC)

This is a Full time job

Brisbane QLD
  • Help create safer environments for children
  • Be part of a collaborative, purpose driven organisation
  • Be at the cutting edge of regulation for Queensland
  • Help create safer environments for children
  • Be part of a collaborative, purpose driven organisation
  • Be at the cutting edge of regulation for Queensland
The Queensland Family & Child Commission is seeking two experienced Senior Regulatory Officers to join our Monitoring & Investigations and Triage team
The Queensland Family & Child Commission is seeking two experienced Senior Regulatory Officers to join our Monitoring & Investigations and Triage team
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
4d ago
4d ago
Listed one day ago

Fraud Triage Coordinator

at WorkCover Queensland

This is a Full time job

Brisbane QLD(Hybrid)
  • Join a purpose-driven organisation that supports Queenslanders and business
  • Be part of our enterprise-wide transformation journey
  • Enjoy a hybrid work model and great employee benefits
  • Join a purpose-driven organisation that supports Queenslanders and business
  • Be part of our enterprise-wide transformation journey
  • Enjoy a hybrid work model and great employee benefits
Key role triaging fraud and regulatory matters in a fast-paced environment, applying legislation & risk frameworks to enable timely, accurate outcomes
Key role triaging fraud and regulatory matters in a fast-paced environment, applying legislation & risk frameworks to enable timely, accurate outcomes
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
1d ago
1d ago
Listed one day ago

Fraud Triage Coordinator

at WorkCover Queensland

This is a Full time job

Brisbane QLD(Hybrid)
  • Join a purpose-driven organisation that supports Queenslanders and business
  • Be part of our enterprise-wide transformation journey
  • Enjoy a hybrid work model and great employee benefits
  • Join a purpose-driven organisation that supports Queenslanders and business
  • Be part of our enterprise-wide transformation journey
  • Enjoy a hybrid work model and great employee benefits
Key role triaging fraud and regulatory matters in a fast-paced environment, applying legislation & risk frameworks to enable timely, accurate outcomes
Key role triaging fraud and regulatory matters in a fast-paced environment, applying legislation & risk frameworks to enable timely, accurate outcomes
subClassification: OtherOther
classification: Legal(Legal)
1d ago
1d ago
Listed eighteen days ago

Compliance Officer

at School Plus

This is a Full time job

Eight Mile Plains, Brisbane QLD(Hybrid)
  • Be central to safeguarding and compliance
  • Purpose-driven culture focused on safety and compliance
  • Hybrid work location
  • Be central to safeguarding and compliance
  • Purpose-driven culture focused on safety and compliance
  • Hybrid work location
Compliance Officer role ensuring regulatory reporting, investigations, and child-safe standards across Our Patch Group’s services.
Compliance Officer role ensuring regulatory reporting, investigations, and child-safe standards across Our Patch Group’s services.
subClassification: Childcare & Outside School Hours CareChildcare & Outside School Hours Care
classification: Education & Training(Education & Training)
18d ago
18d ago
Listed one day ago

QLD Branch Manager

at CarCoop

This is a Full time job

North Lakes, Brisbane QLD
$85,000 per year + Super + Company Car
Manage day-to-day operations and support our customers in their rent-to-own journey at Australia's largest car subscription company.
Manage day-to-day operations and support our customers in their rent-to-own journey at Australia's largest car subscription company.
subClassification: ManagementManagement
classification: Sales(Sales)
1d ago
1d ago
Listed three days ago

Senior Regulatory Officer (Triage or Monitoring and Investigations)

at Queensland Family and Child Commission (QFCC)

This is a Full time job

Brisbane QLD
  • Help create safer environments for children
  • Be part of a collaborative, purpose driven organisation
  • Be at the cutting edge of regulation for Queensland
  • Help create safer environments for children
  • Be part of a collaborative, purpose driven organisation
  • Be at the cutting edge of regulation for Queensland
The Queensland Family & Child Commission is seeking two experienced Senior Regulatory Officers to join our Monitoring & Investigations and Triage team
The Queensland Family & Child Commission is seeking two experienced Senior Regulatory Officers to join our Monitoring & Investigations and Triage team
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
3d ago
3d ago
Listed four days ago

Collections Officer

at Charter Mercantile Pty Ltd

This is a Full time job

Redcliffe, Brisbane QLD
$61,000 – $74,000 per year
  • Purpose-Driven, Empathetic Collections
  • Supportive Professional Development
  • Work-Life Balance & Local Convenience
  • Purpose-Driven, Empathetic Collections
  • Supportive Professional Development
  • Work-Life Balance & Local Convenience
Supportive work environment, training, and attractive benefits. Join our team.
Supportive work environment, training, and attractive benefits. Join our team.
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty five days ago

Complaints Officer

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Join a growing aged care provider where your impact is seen and valued
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Join a growing aged care provider where your impact is seen and valued
Drive efficient resolution of commission complaints with precision, streamlined processes, and exceptional organisational skills.
Drive efficient resolution of commission complaints with precision, streamlined processes, and exceptional organisational skills.
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
25d ago•Expiring
25d ago•Expiring
Listed two days ago

Member Response Consultant

at Allianz Australia Insurance Ltd
Be an early applicant

This is a Full time job

Brisbane QLD(Hybrid)
  • The Best Place to Work, where your career thrives
  • Supportive training and development for your success.
  • A long-term environment for lasting career growth.
  • The Best Place to Work, where your career thrives
  • Supportive training and development for your success.
  • A long-term environment for lasting career growth.
Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed two days ago

Motor Claims Advisor

at Youi

This is a Full time job

Chermside, Brisbane QLD
~$81K annually inclusive of super and incentives
  • No experience in insurance needed, paid training from Day 1
  • Full-time, Monday to Friday role for great work/life balance
  • Gain 22 days annual leave, plus volunteer leave and annual salary reviews
  • No experience in insurance needed, paid training from Day 1
  • Full-time, Monday to Friday role for great work/life balance
  • Gain 22 days annual leave, plus volunteer leave and annual salary reviews
Build real judgement and decision-making skills managing motor claims, with coaching behind you and a clear pathway into leadership.
Build real judgement and decision-making skills managing motor claims, with coaching behind you and a clear pathway into leadership.
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
2d ago
2d ago
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