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Listed nine days ago

Coordinator, Fines and Debt

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
$116981.0k - $129492.0k p.a.
  • Ongoing, full time (35hpw) opportunity
  • Clerk Grade 7/8 - $116,981 to $129,492 base pa + super + annual leave loading
  • Parramatta, Gosford, Maitland, Lithgow or Wollongong locations
Lead a high-performing team managing complex debt resolution, enforcement and customer outcomes through data-driven decision making
9d ago•Expiring
Listed two days ago

Customer Experience Team Lead

at Source

This is a Full time job

Melbourne VIC(Hybrid)
  • Lead frontline contact centre and complaints-resolution teams
  • Coach people and improve service quality across internal and BPO teams
  • Make complex energy customer experiences clearer and more consistent
Lead Plus ES' contact centre and complaints operations, coach your team & improve service quality across sensitive customer & Ombudsman matters.
2d ago
Listed twenty one days ago

Complaint Resolution Specialist

at DebtManagers Services Pty Limited
Immediate start

This is a Full time job

Springwood, Brisbane QLD
$75k-$80k + annual bonus + super
  • Join a business growing fast across two countries.
  • Work with leaders who care about their customers as much as their results.
  • Develop expertise in disputes & compliance with a team that backs you.
We’ve built a successful business across Australia and NZ by understanding people and their situations. Complaints are where that matters most.
21d ago
Listed two days ago

Complaints Officer - Regulatory

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Modern King Street office with great facilities & close to public transport
  • Enjoy real career growth with training, support and clear pathways forward
  • Boost your take-home pay with employee benefits and novated leasing
Investigate complex aged care complaints, uncover the facts, and make a real difference for older Australians through fair, evidence-based outcomes.
2d ago
Listed twenty one days ago

Member Resolutions Case Specialist

at CBHS Health Fund Limited

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
  • Private Health Insurance
  • Permanent role
  • Parramatta location & hybrid working environment
Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.
21d ago
Listed twenty seven days ago

Resource Coordinator

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)
  • Shape rosters and resources to deliver great customer experiences
  • Drive smarter scheduling, efficiency and continuous improvement
  • Hybrid Working
Resource Coordinator
27d ago•Expiring
Listed six days ago

Mediation and Conciliation Support Officer

at Queensland Building and Construction Commission (QBCC)

This is a Full time job

Brisbane QLD
$81,032 -$89,903 + Super + Leave Loading
  • Positive workplace culture built on respect, diversity, inclusion and belonging
  • Find purpose, pride and fulfilment knowing you are making a difference
  • Family friendly flexible work arrangements negotiable
Join the QBCC and use your organisation and communication skills to support the effective delivery of mediation and conciliation services.
6d ago
Listed six days ago

Customer Resolutions Officer

at FourQuarters Recruitment

This is a Full time job

Melbourne VIC(Hybrid)
Make fair decisions that matter in a high-impact financial services role.
6d ago
Listed twenty seven days ago

Resource Coordinator

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • Shape rosters and resources to deliver great customer experiences
  • Drive smarter scheduling, efficiency and continuous improvement
  • Hybrid Working
Resource Coordinator
27d ago•Expiring
Listed nine days ago

Complaints Resolution Investigator

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
Salary + Superannuation + Annual Incentive Program
  • Discounts on your energy bills for you, your friends and family
  • Negotiate fair resolutions with customers and ombudsman case officers
  • Manage assigned caseloads from lodgement through to resolution
Conduct investigations into complaints escalated to external dispute resolution across billing, metering, accounts and customer interactions
9d ago•Expiring
Listed two days ago

NAB Dispute Resolution Associate

at Hays

This is a Full time job

Melbourne VIC
$40 – $41 per hour
  • Great Location
  • Supportive Team
  • Great Training
Join NAB Resolve – Internal Dispute Resolution (IDR)
2d ago
Listed five days ago

Complaints Resolution Specialist

at SG Fleet Group Ltd

This is a Full time job

Sydney NSW(Hybrid)
  • Deliver strong customer experience
  • Generous employee benefits
  • Hybrid work on offer
Complaints Resolution Specialist
5d ago
Listed two days ago

Customer Experience Team Lead

at Source

This is a Full time job

Sydney NSW(Hybrid)
  • Lead frontline contact centre and complaints-resolution teams
  • Coach people and improve service quality across internal and BPO teams
  • Make complex energy customer experiences clearer and more consistent
Lead Plus ES' contact centre and complaints operations, coach your team & improve service quality across sensitive customer & Ombudsman matters.
2d ago
Listed one day ago

Team Leader - Corrections & Complaints

at Equifax Australia

This is a Full time job

Brisbane QLD(Hybrid)
  • Critical Compliance & Regulatory Influence:
  • High-Impact Leadership & Development
  • Culture of Inclusion & Impact
Lead, coach, and empower a dedicated team across Correction, Internal Dispute Resolution (IDR), and External Dispute Resolution (EDR)
1d ago
Listed seven days ago

Customer Complaints Coordinator

at Melbourne Water

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
MW Band 5.1 $110,000 TRP + Wellbeing allowance
  • Improve customer outcomes through fair, timely complaint resolution
  • Identify systemic issues and help drive service improvements
  • Champion a customer-first culture across Melbourne Water
Use your customer service expertise to resolve complex complaints and drive better outcomes for Melbourne Water customers and communities
7d ago•Expiring
Listed seven days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Manage a caseload of scam complaints across regulated industries
  • Bring your strong investigative and analytical skills
Investigate and resolve scam complaints under the Scams Prevention Framework
7d ago
Listed three days ago

Senior Mediation and Conciliation Officer

at Queensland Building and Construction Commission (QBCC)
Be an early applicant

This is a Full time job

Brisbane QLD(Hybrid)
$109,704-$119,018 p.a. + super + leave loading
  • Help homeowners and licensees resolve disputes via mediation and conciliation
  • Positive workplace culture built on respect, diversity, inclusion and belonging
  • Family friendly flexible work arrangements negotiable
Make a meaningful difference: use your M&C case management skills to help homeowners and licensees resolve building disputes.
3d ago
Listed twenty eight days ago

Internal Dispute Resolution Representative

at Pioneer Credit Ltd

This is a Full time job

Perth WA
  • Build valuable experience in a highly regulated industry.
  • Work closely with leaders across risk, compliance and operations.
  • Work in a role that combines investigation, analysis and strategy.
Investigate customer complaints, resolve disputes, and support compliance while delivering fair customer outcomes.
28d ago•Expiring
Listed seven days ago

Assessment Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Identify scam methods, potential systemic issues and gaps
  • Deliver a caring, trauma-informed experience for people
Provide the critical first assessment of every scam complaint
7d ago
Listed seven days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Manage a caseload of scam complaints across regulated industries
  • Bring your strong investigative and analytical skills
Investigate and resolve scam complaints under the Scams Prevention Framework
7d ago
Listed one day ago

Internal Dispute Resolution Specialist

at Infinity Group Australia Pty Ltd
Be an early applicant

This is a Full time job

Wollongong, Wollongong, Illawarra & South Coast NSW(Hybrid)
Negotiable, based on experience
  • Build your expertise across IDR, AFCA, property and legal matters
  • Make a genuine impact on client outcomes and business decisions
  • Join an award-winning workplace during a major growth phase
Join Infinity as an Internal Dispute Resolution Specialist to manage complex disputes in property transactions.
1d ago
Listed twenty eight days ago

Resolutions officer

at Sharp & Carter Business Support

This is a Full time job

Melbourne VIC(Hybrid)
$40-$45 per hour +super
  • Melbourne CBD | Hybrid | 3-6 Month Contract | $40-$45 per hour + Super
  • Enhance member experience and collaborate with a high performing team.
  • Early resolution only. No complex complaints, escalations or formal disputes.
If you're an experienced superannuation professional who enjoys speaking with members, resolving issues, and delivering great service, apply now!
Recruited byKellie Chehade
28d ago•Expiring
Listed nine days ago

Complaints Case Manager

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
Salary + Superannuation + Annual Incentive Program
  • Discounts on your energy bills for you, your friends and family
  • Manage VIP, ministerial, tribunal and media-related complaint matters.
  • Identify legal, compliance and systemic risks from escalated cases.
Manage complex escalated complaints, prepare executive responses and identify legal, compliance and systemic risks to resolution
9d ago•Expiring
Listed seven days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Manage a caseload of scam complaints across regulated industries
  • Provide a caring, trauma-informed and human-centred experience
Investigate and resolve scam complaints under the Scams Prevention Framework
7d ago
Listed seven days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • The Australian Scams Ombudsman team at AFCA is taking shape
  • Manage a caseload of scam complaints across regulated industries
  • Provide a caring, trauma-informed and human-centred experience
Investigate and resolve scam complaints under the Scams Prevention Framework
7d ago
Listed thirteen days ago

Manager, Dispute Resolution, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • Lead a team to resolve scam complaints fairly, thoroughly and on time
  • Contribute to meaningful work supporting people impacted by scams
  • Be part of world first legislation to strengthen consumer protections
Lead a team resolving complex scam complaints and help shape a new era of consumer protection in Australia.
13d ago
Listed one day ago

Service Co-Ordinator

at Assa Abloy Entrance Systems Australia Pty Ltd

This is a Full time job

Bangholme, Melbourne VIC
  • Supportive management team who value your input
  • Ability to build a career to be proud of
  • Be part of a leading Door Opening solutions business
Are you a highly organised problem solver who thrives in a fast-paced environment?Enjoy coordinating people, managing priorities and customer service
1d ago
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