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External Dispute Resolution Specialist

at Pioneer Credit Ltd

This is a Full time job

Perth WA
  • Based in the heart of Perth CBD
  • Work with purpose and real influence
  • Be part of a team trusted to deliver excellence
  • Based in the heart of Perth CBD
  • Work with purpose and real influence
  • Be part of a team trusted to deliver excellence
Would you like to play a key role in a high-performing and collaborative team shaping fair customer outcomes in a growing, values-driven organisation?
Would you like to play a key role in a high-performing and collaborative team shaping fair customer outcomes in a growing, values-driven organisation?
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
Featured
Featured
This is a featured job

Operations Improvements Coordinator - Containers for Change

at WA RETURN RECYCLE RENEW LTD

This is a Full time job

Subiaco, Perth WA(Hybrid)
  • Flexible work options in a great Subiaco location near cafes and transport.
  • Enjoy extra leave over Christmas, wellbeing days and social perks
  • Increase your income with our Annual performance bonus scheme
  • Flexible work options in a great Subiaco location near cafes and transport.
  • Enjoy extra leave over Christmas, wellbeing days and social perks
  • Increase your income with our Annual performance bonus scheme
Looking to build expertise in process coordination/operational improvement? Thrive in environments that drive efficiency? We'd love to hear from you.
Looking to build expertise in process coordination/operational improvement? Thrive in environments that drive efficiency? We'd love to hear from you.
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
Featured
Featured
Listed eight days ago

Member Resolution Officer

at Robert Walters

This is a Full time job

Melbourne VIC(Hybrid)
Up to $106k p.a. + 13% Superannuation
  • Minimum 1 year of superannuation experience required.
  • Be part of a supportive, inclusive team culture.
  • Enjoy career progression with internal promotions and professional growth.
  • Minimum 1 year of superannuation experience required.
  • Be part of a supportive, inclusive team culture.
  • Enjoy career progression with internal promotions and professional growth.
Join a leading super fund as a Dispute Resolution Officer in a 12 month fixed term contract, while enjoying hybrid flexibility and ongoing training.
Join a leading super fund as a Dispute Resolution Officer in a 12 month fixed term contract, while enjoying hybrid flexibility and ongoing training.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed forty one minutes ago

Dispute Resolution Officer - Superannuation

at Robert Walters
Be an early applicant

This is a Full time job

Melbourne VIC(Hybrid)
$147k total package (inc 13% super)
  • Additional 5 paid leave days every year + 17.5% annual leave loading
  • Hybrid working with genuine flexibility and work-life balance
  • Join a leading super organisation focused on member outcomes and growth
  • Additional 5 paid leave days every year + 17.5% annual leave loading
  • Hybrid working with genuine flexibility and work-life balance
  • Join a leading super organisation focused on member outcomes and growth
Join a market-leading financial services organisation offering hybrid work, 5 extra leave days, annual leave loading and strong career growth.
Join a market-leading financial services organisation offering hybrid work, 5 extra leave days, annual leave loading and strong career growth.
Recruited byAli Alpe
subClassification: Fund AdministrationFund Administration
classification: Insurance & Superannuation(Insurance & Superannuation)
41m ago
41m ago
Listed seven days ago

Associate Director Complaint Resolution (Tier 3 - Complex & High-Risk)

at NSW Department of Customer Service

This is a Full time job

Sydney NSW(Hybrid)
$149739.0k - $173174.0k p.a. + superannuation
Lead the resolution of the most complex and sensitive matters that impact injured people across NSW
Lead the resolution of the most complex and sensitive matters that impact injured people across NSW
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
7d ago
7d ago
Listed one day ago

Debt Resolution Officer

at Department of Queensland Treasury

This is a Full time job

Southport, Gold Coast QLD
$90,868 - $99,582 per annum
  • Permanent Flexible Full Time
  • $90,868 - $99,582 p.a.
  • Employer superannuation contributions, annual leave loading & salary packaging.
  • Permanent Flexible Full Time
  • $90,868 - $99,582 p.a.
  • Employer superannuation contributions, annual leave loading & salary packaging.
The Queensland Revenue Office is seeking applications to fill a permanent AO4 Debt Resolution Officer role.
The Queensland Revenue Office is seeking applications to fill a permanent AO4 Debt Resolution Officer role.
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
1d ago
1d ago
Listed twenty one days ago

Customer Resolution Specialist

at Think Renewable

This is a Full time job

Sydney NSW(Hybrid)
$80,000 per year
  • Fast-paced role suited to proactive problem-solvers who enjoy variety
  • Help improve processes and shape customer experience across the business
  • Fun, social and high-performing culture with regular team celebrations
  • Fast-paced role suited to proactive problem-solvers who enjoy variety
  • Help improve processes and shape customer experience across the business
  • Fun, social and high-performing culture with regular team celebrations
Join a fast-growing renewable energy company | Hybrid role | Manage escalated customer cases in a fun CBD office!
Join a fast-growing renewable energy company | Hybrid role | Manage escalated customer cases in a fun CBD office!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed thirteen days ago

Dispute Resolutions Officer - Administration

at AustralianSuper

This is a Full time job

Melbourne VIC(Hybrid)
  • Make a difference. Drive outcomes that impact millions of Australians.
  • Join a fast paced and growing team with a global reach
  • Flexible and inclusive work environment for all
  • Make a difference. Drive outcomes that impact millions of Australians.
  • Join a fast paced and growing team with a global reach
  • Flexible and inclusive work environment for all
Resolve complex member complaints and drive fair outcomes in a high‑impact, member‑first dispute resolution role
Resolve complex member complaints and drive fair outcomes in a high‑impact, member‑first dispute resolution role
subClassification: Financial PlanningFinancial Planning
classification: Banking & Financial Services(Banking & Financial Services)
13d ago
13d ago
Listed twelve minutes ago

Customer Complaints Coordinator

at Melbourne Water
Be an early applicant

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
MW Band 5 : $108,000 TRP + wellbeing allowance
  • Champion a customer-first culture across Melbourne Water
  • Improve customer outcomes through fair, timely complaint resolution
  • Champion a customer-first culture across Melbourne Water
  • Champion a customer-first culture across Melbourne Water
  • Improve customer outcomes through fair, timely complaint resolution
  • Champion a customer-first culture across Melbourne Water
Join Melbourne Water in a key customer-focused role, coordinating complaints, influencing solutions and improving service experiences.
Join Melbourne Water in a key customer-focused role, coordinating complaints, influencing solutions and improving service experiences.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12m ago
12m ago
Listed two days ago

Compliance Officer, Projects

at Greenstone Financial Services

This is a Full time job

Bella Vista, Sydney NSW(Hybrid)
base salary + super + onsite gym and cafe
  • Join Australia's leading insurance distributor Nationwide
  • Awarded GREAT PLACE TO WORK
  • Supportive and collaborative company culture offering flexibility/hybrid working
  • Join Australia's leading insurance distributor Nationwide
  • Awarded GREAT PLACE TO WORK
  • Supportive and collaborative company culture offering flexibility/hybrid working
Lead and coordinate compliance projects, remediation initiatives and incident management processes to support Greenstone's regulatory obligations.
Lead and coordinate compliance projects, remediation initiatives and incident management processes to support Greenstone's regulatory obligations.
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
2d ago
2d ago
Listed one day ago

Operational Lead

at Energy and Water Ombudsman Queensland

This is a Full time job

Brisbane QLD
  • Lead and develop the team to deliver high-quality, customer-focused services.
  • Oversee performance, resolve complex issues, and drive continuous improvement.
  • Ensure compliance, enhance processes, and support organisational priorities.
  • Lead and develop the team to deliver high-quality, customer-focused services.
  • Oversee performance, resolve complex issues, and drive continuous improvement.
  • Ensure compliance, enhance processes, and support organisational priorities.
As Operational Lead, you will play a key role in supporting the delivery of high-quality dispute resolution services
As Operational Lead, you will play a key role in supporting the delivery of high-quality dispute resolution services
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed thirteen days ago

Dispute Resolutions Officer - Administration

at AustralianSuper

This is a Full time job

Melbourne VIC(Hybrid)
  • Make a difference. Drive outcomes that impact millions of Australians.
  • Based in either Sydney or Melbourne
  • 12-month Max term role with Hybrid working
  • Make a difference. Drive outcomes that impact millions of Australians.
  • Based in either Sydney or Melbourne
  • 12-month Max term role with Hybrid working
Resolve complex member complaints and drive fair outcomes in a high‑impact, member‑first dispute resolution role
Resolve complex member complaints and drive fair outcomes in a high‑impact, member‑first dispute resolution role
subClassification: Financial PlanningFinancial Planning
classification: Banking & Financial Services(Banking & Financial Services)
13d ago
13d ago
Listed ten days ago

External Dispute Resolution Specialist

at Pioneer Credit Ltd

This is a Full time job

Perth WA
  • Based in the heart of Perth CBD
  • Work with purpose and real influence
  • Be part of a team trusted to deliver excellence
  • Based in the heart of Perth CBD
  • Work with purpose and real influence
  • Be part of a team trusted to deliver excellence
Would you like to play a key role in a high-performing and collaborative team shaping fair customer outcomes in a growing, values-driven organisation?
Would you like to play a key role in a high-performing and collaborative team shaping fair customer outcomes in a growing, values-driven organisation?
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
10d ago
10d ago
Listed nine hours ago

Disputes Resolution Specialist – Insurance Complaints

at ClaimsCo

This is a Full time job

Sydney NSW(Remote)
  • Fantastic work culture and career progression!
  • Opportunity to make a difference and contribute to claim fairness
  • Supportive, high-performing team & organisation
  • Fantastic work culture and career progression!
  • Opportunity to make a difference and contribute to claim fairness
  • Supportive, high-performing team & organisation
Use your insurance expertise to empower clients and achieve fair, well-reasoned outcomes in disputed claims.
Use your insurance expertise to empower clients and achieve fair, well-reasoned outcomes in disputed claims.
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
9h ago
9h ago
Listed two days ago

Disputes Resolution Specialist – Insurance Complaints

at ClaimsCo

This is a Full time job

Brisbane QLD(Hybrid)
  • Competitive Compensation – Your experience is valued and rewarded
  • Progress with a rapidly growing company
  • Supportive, high-performing team & organisation
  • Competitive Compensation – Your experience is valued and rewarded
  • Progress with a rapidly growing company
  • Supportive, high-performing team & organisation
Use your insurance expertise to empower clients and achieve fair, well-reasoned outcomes in disputed claims.
Use your insurance expertise to empower clients and achieve fair, well-reasoned outcomes in disputed claims.
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
2d ago
2d ago
Listed one day ago

Investigator, Complex Investigations Team

at Victorian Department of Health

This is a Full time job

Melbourne VIC(Hybrid)
Investigators play a key role in the resolution of complaints received by the office of the National Health Practitioner Ombudsman (NHPO).
Investigators play a key role in the resolution of complaints received by the office of the National Health Practitioner Ombudsman (NHPO).
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
1d ago
1d ago
Listed twelve minutes ago

Customer Complaints Coordinator

at Melbourne Water
Be an early applicant

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
MW Band 5 : $108,000 TRP + wellbeing allowance
  • Champion a customer-first culture across Melbourne Water
  • Improve customer outcomes through fair, timely complaint resolution
  • Champion a customer-first culture across Melbourne Water
  • Champion a customer-first culture across Melbourne Water
  • Improve customer outcomes through fair, timely complaint resolution
  • Champion a customer-first culture across Melbourne Water
Join Melbourne Water in a key customer-focused role, coordinating complaints, influencing solutions and improving service experiences.
Join Melbourne Water in a key customer-focused role, coordinating complaints, influencing solutions and improving service experiences.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12m ago
12m ago
Listed sixteen days ago

Member Resolutions Officer

at RACWA

This is a Full time job

Joondalup, Perth WA
From $80,000 + super + discounts
  • Resolve complex member complaints & cases
  • Drive remediation & service improvements
  • Flexibility, benefits & purpose-led culture
  • Resolve complex member complaints & cases
  • Drive remediation & service improvements
  • Flexibility, benefits & purpose-led culture
Are you a dynamic and passionate person who wants to provide the best outcomes each and every time? Join RAC WA!
Are you a dynamic and passionate person who wants to provide the best outcomes each and every time? Join RAC WA!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed one day ago

Complaints Officer - Home and Contents Insurance

at Sure Insurance

This is a Full time job

Capalaba, Brisbane QLD(Remote)
Join Sure Insurance as a Complaints Officer to resolve customer issues with empathy, drive change, and grow in a fast-paced, supportive environment
Join Sure Insurance as a Complaints Officer to resolve customer issues with empathy, drive change, and grow in a fast-paced, supportive environment
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
1d ago
1d ago
Listed twelve minutes ago

Senior Customer Complaints Coordinator

at Melbourne Water
Be an early applicant

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
MW Band 6.1 $118,000 TRP + wellbeing allowance
  • Strengthen complaint handling capability across the business
  • Be a trusted customer advocate across Melbourne Water
  • Coordinate complex complaints and escalated customer issues
  • Strengthen complaint handling capability across the business
  • Be a trusted customer advocate across Melbourne Water
  • Coordinate complex complaints and escalated customer issues
Use your complaints expertise to help customers feel heard, resolve complex issues and drive meaningful service improvements across Melbourne Water
Use your complaints expertise to help customers feel heard, resolve complex issues and drive meaningful service improvements across Melbourne Water
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12m ago
12m ago
Listed twelve minutes ago

Senior Customer Complaints Coordinator

at Melbourne Water
Be an early applicant

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
MW Band 6.1 $118,000 TRP + wellbeing allowance
  • Strengthen complaint handling capability across the business
  • Be a trusted customer advocate across Melbourne Water
  • Coordinate complex complaints and escalated customer issues
  • Strengthen complaint handling capability across the business
  • Be a trusted customer advocate across Melbourne Water
  • Coordinate complex complaints and escalated customer issues
Use your complaints expertise to help customers feel heard, resolve complex issues and drive meaningful service improvements across Melbourne Water
Use your complaints expertise to help customers feel heard, resolve complex issues and drive meaningful service improvements across Melbourne Water
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12m ago
12m ago
Listed two days ago

Project Coordinator

at The Royal Melbourne Hospital

This is a Full time job

Parkville, Melbourne VIC(Hybrid)
  • Part Time | Fixed Term | Until May 2027
  • Join a supportive and collaborative team
  • 48 hours per fortnight
  • Part Time | Fixed Term | Until May 2027
  • Join a supportive and collaborative team
  • 48 hours per fortnight
Work on one of Royal Melbourne Hospitals most important compliance programs!
Work on one of Royal Melbourne Hospitals most important compliance programs!
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
2d ago
2d ago
Listed thirteen days ago

Senior Complaints Specialist

at MAYDAY Recruitment

This is a Full time job

Sydney NSW(Hybrid)
$85,000 - $120,000 + Super DOE
  • Join a venture-backed, high-growth business, where no two days are the same
  • Help improve processes, comms standards and tools as the business scales
  • 5 weeks annual leave + flexible hybrid working model
  • Join a venture-backed, high-growth business, where no two days are the same
  • Help improve processes, comms standards and tools as the business scales
  • 5 weeks annual leave + flexible hybrid working model
Fast-growing pet insurance scale-up focused on complaints handling, process improvement and shaping a better customer experience.
Fast-growing pet insurance scale-up focused on complaints handling, process improvement and shaping a better customer experience.
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
13d ago
13d ago
Listed two days ago

Senior Customer Liasion Officer

at Orbit Homes Qld

This is a Full time job

Ormeau, Gold Coast QLD
Join a collaborative, fast-paced team where your customer service expertise plays a key role in bringing our customers’ dream home to life.
Join a collaborative, fast-paced team where your customer service expertise plays a key role in bringing our customers’ dream home to life.
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
2d ago
2d ago
Listed eight days ago

Complaints Officer

at MUFG Retirement Solutions

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
  • Hybrid working model – 50% in office, 50% from home
  • Own complaints end‑to‑end and drive fair, timely outcomes
  • uild skills in a regulated environment with strong career pathways
  • Hybrid working model – 50% in office, 50% from home
  • Own complaints end‑to‑end and drive fair, timely outcomes
  • uild skills in a regulated environment with strong career pathways
Take ownership of complaints end‑to‑end, delivering fair, timely and solution‑focused outcomes.
Take ownership of complaints end‑to‑end, delivering fair, timely and solution‑focused outcomes.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed twenty three hours ago

Administrative Coordinator

at Western Power

This is a Full time job

Perth WA
$84,857.00 + 13.5% superannuation
  • 12 months fixed term at Western Power
  • An additional 3 leave days per year
  • Central City location close to Public Transport & Cafes
  • 12 months fixed term at Western Power
  • An additional 3 leave days per year
  • Central City location close to Public Transport & Cafes
Play a key role and make a real impact supporting in our city based Safety Health & Environment.
Play a key role and make a real impact supporting in our city based Safety Health & Environment.
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
23h ago•Expiring
23h ago•Expiring
Listed three days ago

Operations Improvements Coordinator - Containers for Change

at WA RETURN RECYCLE RENEW LTD

This is a Full time job

Subiaco, Perth WA(Hybrid)
  • Flexible work options in a great Subiaco location near cafes and transport.
  • Enjoy extra leave over Christmas, wellbeing days and social perks
  • Increase your income with our Annual performance bonus scheme
  • Flexible work options in a great Subiaco location near cafes and transport.
  • Enjoy extra leave over Christmas, wellbeing days and social perks
  • Increase your income with our Annual performance bonus scheme
Looking to build expertise in process coordination/operational improvement? Thrive in environments that drive efficiency? We'd love to hear from you.
Looking to build expertise in process coordination/operational improvement? Thrive in environments that drive efficiency? We'd love to hear from you.
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
3d ago
3d ago
Listed one day ago

Team Support Officer Infringement Services (Pool)

at Department of Transport and Major Infrastructure

This is a Full time job

Innaloo, Perth WA
$89,464 – $96,043 per year
  • A varied and exciting role where you will handle a range of customer enquiries.
  • Access to flexible working arrangements including working from home.
  • A competitive salary, and 12% employer contributed superannuation.
  • A varied and exciting role where you will handle a range of customer enquiries.
  • Access to flexible working arrangements including working from home.
  • A competitive salary, and 12% employer contributed superannuation.
We are looking for Team Support Officers to join our infringement services team based at Innaloo
We are looking for Team Support Officers to join our infringement services team based at Innaloo
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
1d ago
1d ago
Listed one day ago

Assessment Coordinator

at Pure Source Recruitment

This is a Full time job

Toowong, Brisbane QLD(Hybrid)
Approximately $70,000 plus 12% superannuation
  • Join this collaborative and supportive work environment
  • Toowong location | Lots of parking and public transport options
  • Are you engaging, curious, organised, and process-driven?
  • Join this collaborative and supportive work environment
  • Toowong location | Lots of parking and public transport options
  • Are you engaging, curious, organised, and process-driven?
Work with purpose in a Not-for-Profit environment | Use your administrative foundations and interpersonal skills to facilitate meaningful outcomes.
Work with purpose in a Not-for-Profit environment | Use your administrative foundations and interpersonal skills to facilitate meaningful outcomes.
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
1d ago
1d ago
Listed one day ago

Settlements Officer

at Infinity Group Australia Pty Ltd

This is a Full time job

Cremorne, Melbourne VIC(Hybrid)
$80,000 + super + significant staff benefits
  • Central role liaising brokers, solicitors & developers for seamless settlements
  • Rapid growth business doubling headcount in 18 months
  • Significant career progression opportunities as we continue to scale
  • Central role liaising brokers, solicitors & developers for seamless settlements
  • Rapid growth business doubling headcount in 18 months
  • Significant career progression opportunities as we continue to scale
Manage property settlements, liaise with stakeholders, ensure timely execution.
Manage property settlements, liaise with stakeholders, ensure timely execution.
subClassification: SettlementsSettlements
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed six days ago

Dispute Resolution Specialist - Case Manager

at Randstad - Finance & Accounting

This is a Full time job

Melbourne VIC(Hybrid)
$38 - $38.99 p.h. + plus super
Investigate finance disputes, write formal decisions, and resolve cases. Needs banking & call center exp.
Investigate finance disputes, write formal decisions, and resolve cases. Needs banking & call center exp.
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
6d ago
6d ago
Listed one day ago

Collections Officer

at icare

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
  • Permanent role as a Collections officer with icare
  • Hybrid working environment, office in Parramatta NSW
  • Offering starting salary of $99,938
  • Permanent role as a Collections officer with icare
  • Hybrid working environment, office in Parramatta NSW
  • Offering starting salary of $99,938
Delivery & performance enablement of the Payment Service Team operational requirements, timeframes & compliance requirements against agreed targets in
Delivery & performance enablement of the Payment Service Team operational requirements, timeframes & compliance requirements against agreed targets in
subClassification: Workers' CompensationWorkers' Compensation
classification: Insurance & Superannuation(Insurance & Superannuation)
1d ago
1d ago
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