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Listed eleven days ago

Complaint Resolution Specialist

at DebtManagers Services Pty Limited
Immediate start

This is a Full time job

Springwood, Brisbane QLD
$75k-$80k + annual bonus + super
  • Join a business growing fast across two countries.
  • Work with leaders who care about their customers as much as their results.
  • Develop expertise in disputes & compliance with a team that backs you.
We’ve built a successful business across Australia and NZ by understanding people and their situations. Complaints are where that matters most.
11d ago
Listed seventeen days ago

Resource Coordinator

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • Shape rosters and resources to deliver great customer experiences
  • Drive smarter scheduling, efficiency and continuous improvement
  • Hybrid Working
Resource Coordinator
17d ago
Listed fourteen hours ago

AO5 Customer Operations & Performance Officer

at Troocoo People Advisory

This is a Full time job

Brisbane QLD
$104,722 to 113,618 per annum + 12.75% super.
  • Support customer service, compliance and operational performance across EDQ.
  • Join a dynamic team focused on service excellence and continuous improvement.
  • Permanent AO5 opportunity within a critical Queensland Government agency.
Opportunity to join EDQ as an AO5 Customer Operations and Performance Officer. Support customer service, reporting and operational excellence.
Recruited byHarry Harper
14h ago
Listed thirteen days ago

Complaint Resolution Specialist

at DebtManagers Services Pty Limited
Immediate start

This is a Full time job

Springwood, Brisbane QLD
$75k-$80k + annual bonus + super
  • Join a business growing fast across two countries.
  • Work with leaders who care about their customers as much as their results.
  • Develop expertise in disputes & compliance with a team that backs you.
We’ve built a successful business across Australia and NZ by understanding people and their situations. Complaints are where that matters most.
13d ago
Listed seventeen days ago

Resource Coordinator

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)
  • Shape rosters and resources to deliver great customer experiences
  • Drive smarter scheduling, efficiency and continuous improvement
  • Hybrid Working
Resource Coordinator
17d ago
Listed twelve days ago

Member Resolutions Case Specialist

at CBHS Health Fund Limited

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
  • Private Health Insurance
  • Permanent role
  • Parramatta location & hybrid working environment
Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.
12d ago
Listed ten hours ago

Complaints Resolution Investigator

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
Salary + Superannuation + Annual Incentive Program
  • Discounts on your energy bills for you, your friends and family
  • Negotiate fair resolutions with customers and ombudsman case officers
  • Manage assigned caseloads from lodgement through to resolution
Conduct investigations into complaints escalated to external dispute resolution across billing, metering, accounts and customer interactions
10h ago
Listed thirteen days ago

Investigations Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)
-
  • Full-time, 12-month fixed-term contract with the potential to be permanent
  • Flexible hybrid working environment (3 days working from home)
  • Investigate and resolve complex energy and water complaints
Resolve complex energy and water complaints through fair, independent dispute resolution, using strong communication, negotiation and case management.
13d ago
Listed three days ago

Customer Resolutions Officer - Hybrid WFH

at Nissan Australia & New Zealand

This is a Full time job

Mulgrave, Melbourne VIC(Hybrid)
$98,000 ($87,500 base + Super)
  • Build specialist complaints expertise with a global automotive brand
  • Make a real impact on fair outcomes for our customers
  • Hybrid working with WFH plus employee vehicle lease options
Resolve customer complaints fairly, shape real outcomes and build your regulatory and negotiation skills with Nissan Financial Services.
3d ago
Listed twenty days ago

Customer Resolutions Officer

at FourQuarters Recruitment

This is a Full time job

Melbourne VIC(Hybrid)
Make fair decisions that matter in a high-impact financial services role.
20d ago
Listed ten hours ago

Complaints Case Manager

at EnergyAustralia Services Pty Ltd
Be an early applicant

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
Salary + Superannuation + Annual Incentive Program
  • Discounts on your energy bills for you, your friends and family
  • Manage VIP, ministerial, tribunal and media-related complaint matters.
  • Identify legal, compliance and systemic risks from escalated cases.
Manage complex escalated complaints, prepare executive responses and identify legal, compliance and systemic risks to resolution
10h ago
Listed seven days ago

Early Resolution Officer

at Energy & Water Ombudsman NSW

This is a Contract/Temp job

Sydney NSW(Hybrid)
-
  • Part-time, 12-month fixed-term contract opportunity
  • Flexible hybrid working environment (3 days working from home)
  • Grow your skills with comprehensive training and development
Part-time 12-month contract Early Resolution Officer role at EWON, handling complaints, assessing jurisdiction and delivering fair customer outcomes.
7d ago
Listed three days ago

Manager, Dispute Resolution, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • Lead a team to resolve scam complaints fairly, thoroughly and on time
  • Contribute to meaningful work supporting people impacted by scams
  • Be part of world first legislation to strengthen consumer protections
Lead a team resolving complex scam complaints and help shape a new era of consumer protection in Australia.
3d ago
Listed twenty four days ago

Customer Resolution Officer

at Morris Finance

This is a Full time job

Geelong, South West Coast VIC
  • Make a Real Impact
  • Grow Your Expertise
  • Supportive Team
Join Morris Finance as a Customer Resolution Officer and help deliver fair, timely and professional outcomes for finance clients across Australia.
24d ago•Expiring
Listed four days ago

Customer Resolution Specialist

at AMP Services

This is a Full time job

Melbourne VIC(Hybrid)
  • Investigate complex customer matters and IDR complaints fairly and within regula
  • Influence stakeholders to improve products, processes and customer experience
Use your customer service, investigation and problem-solving skills to resolve complex customer matters and drive meaningful improvements
4d ago
Listed nineteen days ago

Resolutions officer

at Sharp & Carter Business Support

This is a Full time job

Melbourne VIC(Hybrid)
$40-$45 per hour +super
  • Melbourne CBD | Hybrid | 3-6 Month Contract | $40-$45 per hour + Super
  • Enhance member experience and collaborate with a high performing team.
  • Early resolution only. No complex complaints, escalations or formal disputes.
If you're an experienced superannuation professional who enjoys speaking with members, resolving issues, and delivering great service, apply now!
Recruited byKellie Chehade
19d ago
Listed nineteen days ago

Internal Dispute Resolution Representative

at Pioneer Credit Ltd

This is a Full time job

Perth WA
  • Build valuable experience in a highly regulated industry.
  • Work closely with leaders across risk, compliance and operations.
  • Work in a role that combines investigation, analysis and strategy.
Investigate customer complaints, resolve disputes, and support compliance while delivering fair customer outcomes.
19d ago
Listed three days ago

Manager, Dispute Resolution, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)
  • Lead a team to resolve scam complaints fairly, thoroughly and on time
  • Contribute to meaningful work supporting people impacted by scams
  • Be part of world first legislation to strengthen consumer protections
Lead a team resolving complex scam complaints and help shape a new era of consumer protection in Australia.
3d ago
Listed three days ago

Resolution Liaison Officer

at Victorian Legal Services Board and Commissioner

This is a Full time job

Melbourne VIC(Hybrid)
$91,971 - $98,955
  • At the VLSB+C we offer flexible working options and leave to suit your work/life
  • At the VLSB+C we have strong focus on our culture and our wellbeing.
  • At the VLSB+C we are passionate to partner with you to build your success.
You will handle enquiries received by consumers and assist with resolving consumer matter complaints through the use of shuttle mediation.
3d ago
Listed four days ago

Customer Specialist Support Advisor (Complaints)

at Transurban Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)
  • ASX Top 15 listed company I Work with the latest technologies & systems
  • Empathy-led complaints resolution in a modern contact centre environment
  • Hybrid, flexible & inclusive culture | Employee share offers | Social events
Join Transurban as a CSS Advisor. Resolve complex customer complaints, make a real impact, and grow in a supportive team.
4d ago
Listed eleven days ago

External Dispute Resolution Case Manager

at ING

This is a Full time job

Sydney NSW(Hybrid)
  • 40% work from home.
  • Discounted ING Health Insurance.
  • An additional Rest Day to support your wellbeing.
Manage complex AFCA disputes and scam complaints, delivering fair customer outcomes while shaping business improvement.
11d ago
Listed three days ago

Team Manager

at Department of Government Services Victoria

This is a Full time job

Melbourne VIC(Hybrid)
100894 114476 AUD
  • Ongoing opportunity with flexible working arrangements.
  • Join a high-performing, collaborative team.
  • Excellent career growth opportunities.
Exciting opportunity to lead a dispute assessment team, driving quality intake, case management and effective dispute resolution services.
3d ago
Listed three days ago

Manager, Triage, Assessment & Prioritisation, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • Lead a team responsible for assessing scam complaints
  • Contribute to meaningful work supporting people impacted by scams
  • Be part of world first legislation to strengthen consumer protections
Lead a team helping consumers navigate scam complaints when they need support most.
3d ago
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