Digital Customer Experience Jobs (with Salaries)

This is a featured job

Technical Product Owner – Customer & Digital Solutions

at DXC Technology Australia & New Zealand

This is a Contract/Temp job

Melbourne or Sydney based (CBD)
Exciting opportunity on fast paced project
Contract opportunity

Melbourne or Sydney based (CBD)
Exciting opportunity on fast paced project
Contract opportunity

Maximise customer, business & commercial value through the successful delivery of customer centric digital solutions aligned to organisational goals!

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

Featured

This is a featured job

Customer Success Manager - AI Platform

at Podium

This is a Full time job

Melbourne VIC

$650/month wellbeing allowance + clear path to senior roles
Your opportunity to onboard customers onto an AI Platform
Potential for growth opportunities within the business

$650/month wellbeing allowance + clear path to senior roles
Your opportunity to onboard customers onto an AI Platform
Potential for growth opportunities within the business

Onboard and manage retention of key customers on Podium’s AI platform. 3+ years of SaaS/Customer Success (or similar) experience is required

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

Featured

Listed twenty one days ago

Digital Delivery Lead – Customer Experience & Digital Platforms

at Horizontal Talent Australia Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)

$140,000 – $165,000 per year

Melbourne-based, Hybrid
Drive innovation in fast-paced, tech-led environments

Melbourne-based, Hybrid
Drive innovation in fast-paced, tech-led environments

Lead end-to-end delivery of customer-centric digital products, driving UX, AI-led enhancements, and cross-functional teams in Agile environments.

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

21d ago

Listed four days ago

Manager Digital Products - team 2

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)

$149739.0k - $173174.0k p.a.

Lead a critical government CRM, driving digital stability, vendor delivery, and continuous improvement to support consumer protection across NSW.

subClassification: Government - StateGovernment - State

classification: Government & Defence(Government & Defence)

4d ago

Listed eleven days ago

Journey Expert

at Hays | Marketing

This is a Contract/Temp job

Melbourne VIC

$764 - 887 p.d. + Super

Deliver data-driven customer journeys using CRM tools
Use segmentation to target the right customers
Execute multi-channel campaigns (email, SMS, app, web)

Deliver data-driven customer journeys using CRM tools
Use segmentation to target the right customers
Execute multi-channel campaigns (email, SMS, app, web)

Design and deliver data-driven customer journeys using CRM tools to support targeted, multi-channel campaigns and improve engagement.

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

11d ago

Listed seven days ago

Technical Product Owner – Customer & Digital Solutions

at DXC Technology Australia & New Zealand

This is a Contract/Temp job

Melbourne VIC(Hybrid)

Melbourne or Sydney based (CBD)
Exciting opportunity on fast paced project
Contract opportunity

Melbourne or Sydney based (CBD)
Exciting opportunity on fast paced project
Contract opportunity

Maximise customer, business & commercial value through the successful delivery of customer centric digital solutions aligned to organisational goals!

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

7d ago

Listed four days ago

CXM - Client Xperience Manager

at Sparrow XPL

This is a Full time job

Mornington, Mornington Peninsula & Bass Coast VIC(Hybrid)

$80,000 – $90,000 per year

Own the full client experience at a fast-growing AI-enabled freight platform
Build workflows, lead a team, and shape how we deliver value to clients
Genuine scope to build — not inherit — a function from the ground up

Own the full client experience at a fast-growing AI-enabled freight platform
Build workflows, lead a team, and shape how we deliver value to clients
Genuine scope to build — not inherit — a function from the ground up

This role has genuine scope — you will help shape what client experience means for this business, not inherit a fixed model. You'll get to build it.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed six days ago

Specialist - Loyalty & Customer Engagement

at A Canon Group Company

This is a Full time job

Sydney NSW(Hybrid)

CRM and lifecycle campaigns that drive customer engagement
Work across brand, digital, AI, and creative teams
Grow your career in a business that values innovation

CRM and lifecycle campaigns that drive customer engagement
Work across brand, digital, AI, and creative teams
Grow your career in a business that values innovation

Own and optimise CRM & lifecycle campaigns at Canon, driving customer engagement, loyalty and advocacy through data-led marketing.

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

6d ago

Listed ten days ago

Customer Experience Manager

at Gybe Consulting

This is a Full time job

Brisbane QLD(Hybrid)

Lead customer support operations and third-party contact centre performance nati
Drive service delivery, customer experience optimisation and operational improve
Brisbane CBD location, 1 day WFH per week

Lead customer support operations and third-party contact centre performance nati
Drive service delivery, customer experience optimisation and operational improve
Brisbane CBD location, 1 day WFH per week

Lead customer support operations, service delivery and customer experience improvement for one of Queensland's most purpose-driven organisations.

Recruited byCassandra Barker

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

10d ago

Listed fifteen hours ago

Customer Success Manager - AI Platform

at Podium

This is a Full time job

Melbourne VIC

$650/month wellbeing allowance + clear path to senior roles
Your opportunity to onboard customers onto an AI Platform
Potential for growth opportunities within the business

$650/month wellbeing allowance + clear path to senior roles
Your opportunity to onboard customers onto an AI Platform
Potential for growth opportunities within the business

Onboard and manage retention of key customers on Podium’s AI platform. 3+ years of SaaS/Customer Success (or similar) experience is required

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

15h ago

Listed twelve days ago

Client Experience Specialist, Retail

at Catholic Development Fund Melbourne

This is a Full time job

East Melbourne, Melbourne VIC(Hybrid)

Exciting opportunity for a Client Experience Specialist to join the CDF team!

subClassification: OtherOther

classification: Banking & Financial Services(Banking & Financial Services)

12d ago

Listed thirteen days ago

Digital Experience Lead

at BankVic

This is a Full time job

Melbourne VIC(Hybrid)

Permanent full time opportunity
Hybrid working environment
Work with a member owned organisation and certified B-Corp

Permanent full time opportunity
Hybrid working environment
Work with a member owned organisation and certified B-Corp

Join BankVic and lead the development, ongoing optimisation and management of BankVic's digital products and assets.

subClassification: OtherOther

classification: Banking & Financial Services(Banking & Financial Services)

13d ago

Listed twelve days ago

Head of Brand Experience & Connection

at Sense Recruitment

This is a Full time job

Perth WA

Opportunity to shape the future of customer experience, brand, and engagement wi
Lead the evolution of how customer insights, data, digital engagement, communica
Join a collaborative and forward-thinking leadership environment where creativit

Opportunity to shape the future of customer experience, brand, and engagement wi
Lead the evolution of how customer insights, data, digital engagement, communica
Join a collaborative and forward-thinking leadership environment where creativit

Help shape how a well-known and respected organisation connects, engages, and builds trust with its customers.

subClassification: Brand ManagementBrand Management

classification: Marketing & Communications(Marketing & Communications)

12d ago

Listed eight hours ago

Customer Experience Manager

at By Charlotte

This is a Full time job

Rosebery, Sydney NSW(Hybrid)

Own the end-to-end customer journey
Build clienteling capability from the ground up
Be part of a brand with heart, scaling fast

Own the end-to-end customer journey
Build clienteling capability from the ground up
Be part of a brand with heart, scaling fast

Connection is at the heart of everything we make. We're looking for someone to bring that same intention to every customer interaction.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

8h ago

Listed ten days ago

Customer Success Manager

at Horizontal Talent Australia Pty Ltd

Immediate start

This is a Full time job

Melbourne VIC(Hybrid)

$120,000 – $150,000 per year

Join high-growth fintech and SaaS organisations
Work with strategic enterprise clients and products
Melbourne/Sydney - Based

Join high-growth fintech and SaaS organisations
Work with strategic enterprise clients and products
Melbourne/Sydney - Based

Customer Success opportunities in Melbourne/Sydney across fintech and SaaS firms focused on client growth, delivery, and strategic partnerships.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

10d ago

Listed twenty days ago

Customer Experience, Resolution & Insight Executive

at ALPHA HR

This is a Full time job

Melbourne VIC(Hybrid)

$65,000 - $70,000

- high growth role - supportive environment - work-life balance

subClassification: Marketing CommunicationsMarketing Communications

classification: Marketing & Communications(Marketing & Communications)

20d ago

Listed ten hours ago

Client Delivery Manager - Agency, Creative & Amazon

at RocketAMS

This is a Full time job

Sydney NSW(Remote)

Real ownership – you run your client portfolio end-to-end.
Clear progression – this role grows into senior leadership as the agency scales.
High trust environment – autonomy with accountability.

Real ownership – you run your client portfolio end-to-end.
Clear progression – this role grows into senior leadership as the agency scales.
High trust environment – autonomy with accountability.

Client Delivery Manager - Agency, Creative & AmazonRemote, Full time, AustraliaDescriptionRocketAMS is hiring across three closely related clien

subClassification: Brand ManagementBrand Management

classification: Marketing & Communications(Marketing & Communications)

10h ago

Listed twenty days ago

Customer Experience, Resolutions & Insight Executive

at ALPHA HR

This is a Full time job

Sydney NSW(Hybrid)

$65,000-$70,000

- high growth role - supportive environment - work-life balance

subClassification: Marketing CommunicationsMarketing Communications

classification: Marketing & Communications(Marketing & Communications)

20d ago

Listed sixteen hours ago

Customer Analytics Specialist - Hawthorn East

at Coles

This is a Full time job

Hawthorn East, Melbourne VIC(Hybrid)

$125,000 including 12% super

Large, complex datasets
Help shape smarter, more data-led marketing decisions.
3 days in office, 2 days work from home

Large, complex datasets
Help shape smarter, more data-led marketing decisions.
3 days in office, 2 days work from home

Use customer and transactional data to uncover insights that improve targeting, engagement and campaign effectiveness.

subClassification: Market Research & AnalysisMarket Research & Analysis

classification: Marketing & Communications(Marketing & Communications)

16h ago

Listed four days ago

Digital Operations Manager - Work From Home

at Ryan Moody Fishing

This is a Part time job

Cairns, Cairns & Far North QLD(Remote)

30 hrs+ fully remote with flexibility and autonomy
Work direct with founders inspiring people to get off screens into the outdoors
Shape the growth of an established online education business with 5star products

30 hrs+ fully remote with flexibility and autonomy
Work direct with founders inspiring people to get off screens into the outdoors
Shape the growth of an established online education business with 5star products

Dream Role for an Operations Mind Who Loves Turning Complexity into Clarity

subClassification: General/Business Unit ManagerGeneral/Business Unit Manager

classification: CEO & General Management(CEO & General Management)

4d ago

Listed three days ago

Customer Success Coordinator

at iClean Technology Pty Ltd

This is a Full time job

Mosman, Sydney NSW

$75,000 – $95,000 per year

Gain valuable experience in a growing technology company
Real opportunities for career growth and developmen
Meet new people, solve challenges, and make a real impact

Gain valuable experience in a growing technology company
Real opportunities for career growth and developmen
Meet new people, solve challenges, and make a real impact

Join a fast-growing tech company helping customers succeed through innovation, great relationships, and exceptional support.

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

3d ago

Listed seven hours ago

Head of Customer Solutions

at Lexis Nexis (Korn Ferry)

This is a Full time job

Sydney NSW(Hybrid)

You will lead the end-to-end Customer Solutions function across pre-sales, implementation, and customer enablement for the ANZ business.

subClassification: ManagementManagement

classification: Sales(Sales)

7h ago

Listed sixteen hours ago

Head of Product

at Commonwealth Bank

This is a Full time job

Sydney NSW(Hybrid)

Enjoy a flexible and dynamic startup environment
We nurture a safe space for our people to show up as they are!
Opportunities for professional growth and development

Enjoy a flexible and dynamic startup environment
We nurture a safe space for our people to show up as they are!
Opportunities for professional growth and development

Shape our product experience and stages of development to deliver a product that exceeds customer needs and expectations.

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

16h ago

Listed ten days ago

Business Partner – Digital (Digital Transformation)

at Peoplebank Australia QLD

This is a Full time job

Fortitude Valley, Brisbane QLD(Hybrid)

AUD 150000 - 160000 per annum

Strategic business partnering role bridging business and digital
Work with senior stakeholders to shape digital initiatives and outcomes
Hybrid flexible working arrangements

Strategic business partnering role bridging business and digital
Work with senior stakeholders to shape digital initiatives and outcomes
Hybrid flexible working arrangements

Peoplebank is partnering with Urban Utilities to recruit multiple Digital Business Partners as part of a major uplift across their Digital &

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

10d ago

Listed eight hours ago

Customer Design & Improvement Lead

at Team Global Express

Be an early applicant

This is a Full time job

Melbourne Airport, Melbourne VIC

Work with one of Australia`s leading logistics businesses
Be Part of the TGE transformation journey
Grow your career in an innovative, fast-paced environment

Work with one of Australia`s leading logistics businesses
Be Part of the TGE transformation journey
Grow your career in an innovative, fast-paced environment

Drive smarter, faster, smoother customer processes across Customer Service, Customer Success, Onboarding/Implementation & Premium Customer Service!

subClassification: Strategy & PlanningStrategy & Planning

classification: Consulting & Strategy(Consulting & Strategy)

8h ago

Listed seven days ago

E-commerce & CRM Specialist

at Ride Electric

This is a Full time job

Southport, Gold Coast QLD

$70,000 – $90,000 per year

Ride Electric is a Market leader focused on becoming an employer of Choice with great staff focusing on business success opportunity and culture

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

7d ago

Listed ten days ago

Digital Experience Transformation Lead

at First Focus IT P/L

This is a Contract/Temp job

Brisbane QLD(Hybrid)

Up to $120k + super + 10 days paid training

Hybrid work | Regular working hours | Flexible leave options | High-end office
Paid training days | Specialised training | Mentoring | Promote from within
Referral bonus | Option of packaging a Tesla | Great team

Hybrid work | Regular working hours | Flexible leave options | High-end office
Paid training days | Specialised training | Mentoring | Promote from within
Referral bonus | Option of packaging a Tesla | Great team

Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.

subClassification: Web Development & ProductionWeb Development & Production

classification: Information & Communication Technology(Information & Communication Technology)

10d ago

Listed twelve days ago

Senior Product Owner

at NSW Department of Customer Service

This is a Full time job

Sydney NSW

$129,464 - $142,665. + Super + Leave Loading

The Department of Customer Service is looking for an experienced Senior Product Owner to join our Digital Channels team within Digital.NSW.

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

12d ago•Expiring

Listed four days ago

Digital Business Analyst

at Red Energy

This is a Full time job

Richmond, Melbourne VIC(Hybrid)

Join a 100% Australian owned energy retailer!
2 Days WFH | Dog Friendly Office | 30 Weeks Paid Parental Leave
KPI based Annual Bonus | Purchase up to 4 weeks of additional Annual Leave

Join a 100% Australian owned energy retailer!
2 Days WFH | Dog Friendly Office | 30 Weeks Paid Parental Leave
KPI based Annual Bonus | Purchase up to 4 weeks of additional Annual Leave

At Red Energy, we are passionate about providing award-winning customer service to over 1 million of our customers across the country.

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

4d ago

Listed four days ago

Digital Product Manager, Government Platforms

at Department of the Premier and Cabinet

This is a Full time job

West Perth, Perth WA

Level 7, PS CSA Agreement

We are seeking a driven professional to join the team in leading the development and delivery of high-profile digital products

subClassification: Government - StateGovernment - State

classification: Government & Defence(Government & Defence)

4d ago

Listed seven days ago

Digital Care Advisor - felix (FT)

at TPG Telecom

This is a Full time job

Barangaroo, Sydney NSW(Hybrid)

As a Digital Care Advisor, support current and future customers via digital channels, including live chat, email and social media in an expert team.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

7d ago

Listed fifteen hours ago

Loyalty Coordinator

at Australian United Retailers

This is a Full time job

South Wharf, Melbourne VIC(Hybrid)

Hybrid working conditions
Gym access and Employee Assistance Program inclusion
Melbourne CBD location

Hybrid working conditions
Gym access and Employee Assistance Program inclusion
Melbourne CBD location

AUR is in search of a detail-oriented, proactive Loyalty Coordinator to support the delivery and ongoing optimisation of our loyalty program

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

15h ago

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