Consumer Advocate Jobs (with Salaries)

Listed one day ago

Customer Resolutions Partner, Consumer Goods (12 Month Fixed-Term)

This is a Contract/Temp job

Highly competitive pay, benefits and strong chance of positions going permanent
Excellent opportunity for someone to join the team and add value from day one
Opportunities to develop your skillset and accelerate your career with Tesla!

Resolve high-level customer escalations and complaints with fairness and strategic foresight. Join the Tesla team today!

1d ago

Listed three hours ago

Complaints & Resolution Specialist

at MUFG Retirement Solutions

Be an early applicant

This is a Full time job

Docklands, Melbourne VIC(Hybrid)

Own complex complaints from investigation through to resolution
Use your expertise to improve customer outcomes and reduce complaints
Build your career in superannuation with a global financial leader

Manage escalated and complex customer complaints from investigation through to resolution, delivering clear, considered and empathetic outcomes.

3h ago

Listed twenty two days ago

Member Resolutions Case Specialist

at CBHS Health Fund Limited

This is a Full time job

Parramatta, Sydney NSW(Hybrid)

Private Health Insurance
Permanent role
Parramatta location & hybrid working environment

Use your expertise to resolve complex member concerns, influence positive outcomes and help shape a better member experience.

22d ago

Listed four hours ago

Customer and Regulatory Officer

at Kleenheat

This is a Full time job

Perth WA(Hybrid)

Salary+bonuses+shares and other benefits

Be the voice of our customers; Resolving complaints fairly, clearly and on time.
Build your skills in regulatory compliance & customer complaints and insights.
Permanent full time opportunity | Perth CBD location | Hybrid

Be part of the Regulatory team and develop your career as a Regulatory and Customer Advocate with Kleenheat!

4h ago

Listed seven days ago

Assessment Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

The Australian Scams Ombudsman team at AFCA is taking shape
Identify scam methods, potential systemic issues and gaps
Deliver a caring, trauma-informed experience for people

Provide the critical first assessment of every scam complaint

7d ago

Listed seven days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

The Australian Scams Ombudsman team at AFCA is taking shape
Manage a caseload of scam complaints across regulated industries
Bring your strong investigative and analytical skills

Investigate and resolve scam complaints under the Scams Prevention Framework

7d ago

Listed ten days ago

Complaints Case Manager

at EnergyAustralia Services Pty Ltd

This is a Full time job

Docklands, Melbourne VIC(Hybrid)

Salary + Superannuation + Annual Incentive Program

Discounts on your energy bills for you, your friends and family
Manage VIP, ministerial, tribunal and media-related complaint matters.
Identify legal, compliance and systemic risks from escalated cases.

Manage complex escalated complaints, prepare executive responses and identify legal, compliance and systemic risks to resolution

10d ago•Expiring

Listed nineteen days ago

Expression of Interest – Dispute Resolution Officer

at Energy and Water Ombudsman (SA) Limited

Immediate start

This is a Full time job

Adelaide SA(Hybrid)

$100,000 – $110,000 per year

Build your career in independent dispute resolution.
Work across consumer complaints, conciliation and investigation.
Purpose-driven Adelaide role with hybrid working arrangements.

EOI for future Dispute Resolution Officer opportunities with EWOSA, helping SA consumers resolve energy and water complaints fairly and independently.

Responsive hirer

19d ago

Listed sixteen days ago

Case Manager

at Auto & General

This is a Full time job

Toowong, Brisbane QLD(Hybrid)

Variety of career development opportunities
Enjoy Family Fun Day and Annual Celebration events
Discounts on insurance products, retail outlets and gyms

EDR Case Manager: Drive customer resolutions! Investigate and manage external disputes to deliver fair outcomes and safeguard our brand.

16d ago

Listed twenty days ago

Expression of Interest – Dispute Resolution Officer

at Energy and Water Ombudsman (SA) Limited

Immediate start

This is a Full time job

Adelaide SA(Hybrid)

$100,000 – $110,000 per year

Build your career in independent dispute resolution.
Work across consumer complaints, conciliation and investigation.
Purpose-driven Adelaide role with hybrid working arrangements.

EOI for future Dispute Resolution Officer opportunities with EWOSA, helping SA consumers resolve energy and water complaints fairly and independently.

Responsive hirer

20d ago

Listed one day ago

Member Advocate

at BankVic

This is a Full time job

Melbourne VIC(Hybrid)

Permanent full time opportunity
Hybrid working environment
Join a member owned organisation and certified B Corp

Champion the voice of our members, drive fair and inclusive outcomes, and turn insights into meaningful improvements across the member experience.

Responsive hirer

1d ago

Listed twenty days ago

Expression of Interest – Dispute Resolution Officer

at Energy and Water Ombudsman (SA) Limited

Immediate start

This is a Full time job

Adelaide SA(Hybrid)

$100,000 – $110,000 per year

Build your career in independent dispute resolution.
Work across consumer complaints, conciliation and investigation.
Purpose-driven Adelaide role with hybrid working arrangements.

EOI for future Dispute Resolution Officer opportunities with EWOSA, helping SA consumers resolve energy and water complaints fairly and independently.

Responsive hirer

20d ago

Listed seven days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

The Australian Scams Ombudsman team at AFCA is taking shape
Manage a caseload of scam complaints across regulated industries
Provide a caring, trauma-informed and human-centred experience

Investigate and resolve scam complaints under the Scams Prevention Framework

7d ago

Listed seven days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

The Australian Scams Ombudsman team at AFCA is taking shape
Manage a caseload of scam complaints across regulated industries
Provide a caring, trauma-informed and human-centred experience

Investigate and resolve scam complaints under the Scams Prevention Framework

7d ago

Listed thirteen days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

Dispute Resolution Specialist, Scams

13d ago

Listed seven days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

The Australian Scams Ombudsman team at AFCA is taking shape
Manage a caseload of scam complaints across regulated industries
Bring your strong investigative and analytical skills

Investigate and resolve scam complaints under the Scams Prevention Framework

7d ago

Listed thirteen days ago

Dispute Resolution Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

Dispute Resolution Specialist, Scams

13d ago

Listed fifteen days ago

Consumer Engagement Coordinator

at Footprints Community Ltd

This is a Full time job

Fortitude Valley, Brisbane QLD(Hybrid)

Commencing $115,339 + NFP Salary Packaging

Salary packaging benefits up to $18,550
Enjoy an extra birthday leave day and end-of-year gifted leave
Drive meaningful consumer, carer, and kin engagement

Great opportunity to bring your experience to this valued role within a well-established not-for-profit

15d ago

Listed two days ago

Case Manager - Join us in a new role in 2027!

at EML Group

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW(Hybrid)

+ 2 days WFH

Build a rewarding career helping people recover and return to work
Great opportunity to use your customer service experience
2027 is your year to grow your career in a supportive team with great benefits

Entry- level Case Manager role with career growth, 2 days WFH and great employee benefits. This is a role where you will help people after injury

2d ago

Listed seven days ago

Assessment Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Sydney NSW(Hybrid)

The Australian Scams Ombudsman team at AFCA is taking shape
Identify scam methods, potential systemic issues and gaps
Deliver a caring, trauma-informed experience for people

Provide the critical first assessment of every scam complaint

7d ago

Listed seven days ago

Assessment Specialist, Scams

at Australian Financial Complaints Authority Limited

This is a Full time job

Melbourne VIC(Hybrid)

The Australian Scams Ombudsman team at AFCA is taking shape
Identify scam methods, potential systemic issues and gaps
Provide the critical first assessment of every scam complaint

Deliver a caring, trauma-informed experience for vulnerable people

7d ago

Listed two days ago

Customer Support Specialist

at Macquarie Group Limited

This is a Full time job

Brisbane QLD(Hybrid)

Hybrid work arrangement
Global Financial Company
High-impact specialist unit

Balance risk management and regulatory compliance, ensuring our Customers receive expert support during their most challenging moments.

2d ago

Listed twenty nine days ago

External Dispute Resolution Specialist

at Pioneer Credit Ltd

This is a Full time job

Perth WA

Based in the heart of Perth CBD
Work with purpose and real influence
Be part of a team trusted to deliver excellence

Would you like to play a key role in a high-performing and collaborative team shaping fair customer outcomes in a growing, values-driven organisation?

29d ago•Expiring

Listed ten days ago