Universal Store
    (41 reviews)

    Company Profile

    Company overview

    Industry

    Fashion Retail & Department Stores

    Specialities

    Youth Fashion, Creative Industries, Buying and Category Management, In-House Design, Retail Apparel

    Company size

    1,001-5,000

    Primary location

    Brisbane, Queensland, Australia.
    Universal Store is a leading Australian retailer specialising in trend-led and casual men’s and women’s fashion, shoes, accessories, lifestyle and gifting. Our team thoughtfully curate a range from local and international brands, working collaboratively to develop exclusive styles and collections to offer customers a variety of head-to-toe outfitting options no matter the occasion.

    Jobs at Universal Store

    Based on your search activity

    at Universal Store
    Sydney NSW
    Step into leadership and fuel your creative career as Second in Charge at Universal Store, where fashion and team spirit thrive!
    classification: Retail & Consumer ProductsRetail & Consumer Products
    3d ago

    at Universal Store
    Eagle Farm, Brisbane QLD
    We’re looking for a detail-driven and commercially minded Management Accountant to join our Finance team in a 12-month fixed term contract.
    classification: AccountingAccounting
    24d ago

    Our mission statement

    Outfits for everyone and every occasion. Carefully selected items with intent, sustainability, and quality in mind.

    Featured

    Sustainability
    Universal Store is committed to sustainability, from sourcing materials to ethical supply chains. Our plan focuses on responsible fibres, transparency, climate action, and partnerships. We seek passionate individuals to drive innovation and make a real impact in shaping a more sustainable fashion industry.
    Featured banner image

    Reviews overview

    2.741 ratings in total
    5
    10
    4
    5
    3
    5
    2
    4
    1
    17
    75%
    Rate salary as high or average
    46%
    Employees recommend this employer to friends

    What’s it like working at Universal Store?

    AI summary of recent reviews
    Employees appreciate the friendly and supportive team environment at Universal Store, with many forming lasting friendships with colleagues. The staff discount, customer interaction, and opportunities to develop selling and styling skills are valued aspects of working at the company.

    However, there are some potential challenges, including upper management being demanding with communication difficulties, high workload and performance expectations particularly for store managers, compensation that some feel doesn't reflect responsibilities, challenges with work/life balance and time off, and limited career progression opportunities for those seeking advancement.

    Recent reviews

    1.0
    Head Office Employee
    Jun 2026
    Brisbane QLD 40001 to 2 years in the role, former employee
    Underpaid and overworked
    The good thingsThe people i was working with directly in my team
    The challengesWithin my team, we were consistently overworked and underpaid. When management finally offered a pay rise, it amounted to roughly $20 a week after tax — a figure that didn’t come close to reflecting the workload or responsibility of the role. The position should have been paying at least $15k more per year, and the minimal increase made it difficult to justify staying. To be offered an extra $20 a week as compensation for the stress and expectations of the job felt dismissive and frankly quite insulting.
    1.0
    Sales Assistant
    Mar 2026
    Clarkson WA 6030Less than 1 year in the role, former employee
    No organisation, they promise you more shifts and then completely cut me off the roster
    The good thingsThe staff are so fun to work with
    The challengesBeing more organised when opening a store to make sure there is a manger hired before anyone else, my store has no manager and is a mess
    4.0
    Category Buyer
    Feb 2026
    Eagle Farm QLD 40091 to 2 years in the role, former employee
    A flexible workplace that’s fast paced and exciting to be a part of.
    The good thingsIt’s a fun and flexible working environment, with lots of like minded individuals. If you’re willing to put in the effort, your hard work is rewarded. I felt my development and personal growth was continuously supported and I learnt a lot from my colleagues and managers.
    The challengesIt’s a fast paced environment, so you need to have good prioritisation and organisational skills.
    Ratings for Universal Store are shared as-is from employees in line with our community guidelines
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