Universal Store
    (40 reviews)

    Company Profile

    Company overview

    Industry

    Fashion Retail & Department Stores

    Specialities

    Youth Fashion, Creative Industries, Buying and Category Management, In-House Design, Retail Apparel

    Company size

    1,001-5,000

    Primary location

    Brisbane, Queensland, Australia.
    Universal Store is a leading Australian retailer specialising in trend-led and casual men’s and women’s fashion, shoes, accessories, lifestyle and gifting. Our team thoughtfully curate a range from local and international brands, working collaboratively to develop exclusive styles and collections to offer customers a variety of head-to-toe outfitting options no matter the occasion.

    Jobs at Universal Store

    Based on your search activity

    at Universal Store
    Sydney NSW
    Lead and inspire multi-site retail teams across Sydney. Drive sales, develop leaders, and deliver exceptional customer experiences.
    Lead and inspire multi-site retail teams across Sydney. Drive sales, develop leaders, and deliver exceptional customer experiences.
    classification: Retail & Consumer ProductsRetail & Consumer Products
    20h ago
    20h ago

    at Universal Store
    Eagle Farm, Brisbane QLD
    We’re looking for a Full Stack Developer to join our Technology team and contribute to the ongoing development of our digital and customer platform
    We’re looking for a Full Stack Developer to join our Technology team and contribute to the ongoing development of our digital and customer platform
    classification: Information & Communication TechnologyInformation & Communication Technology
    1d ago
    1d ago

    Our mission statement

    Outfits for everyone and every occasion. Carefully selected items with intent, sustainability, and quality in mind.

    Featured

    Sustainability
    Universal Store is committed to sustainability, from sourcing materials to ethical supply chains. Our plan focuses on responsible fibres, transparency, climate action, and partnerships. We seek passionate individuals to drive innovation and make a real impact in shaping a more sustainable fashion industry.
    Featured banner image

    Reviews overview

    2.740 ratings in total
    5
    10
    4
    5
    3
    5
    2
    4
    1
    16
    78%
    Rate salary as high or average
    48%
    Employees recommend this employer to friends

    What’s it like working at Universal Store?

    AI summary of recent reviews
    Universal Store employees consistently praise the store-level team culture, highlighting the supportive and friendly nature of their colleagues that often leads to lasting friendships. The staff discount is viewed as a valuable benefit, and many appreciate the fun, flexible working environment that allows them to interact with diverse customers.

    However, employees note some challenges, including difficulties with upper management communication and support. There are concerns about demanding performance targets and the pressure to achieve multiple objectives simultaneously. Additionally, some staff members express frustration with limited career progression opportunities, particularly when seeking to move between departments or into head office roles.

    Recent reviews

    1.0
    Sales Assistant
    Mar 2026
    Clarkson WA 6030Less than 1 year in the role, former employee
    No organisation, they promise you more shifts and then completely cut me off the roster
    The good thingsThe staff are so fun to work with
    The challengesBeing more organised when opening a store to make sure there is a manger hired before anyone else, my store has no manager and is a mess
    4.0
    Category Buyer
    Feb 2026
    Eagle Farm QLD 40091 to 2 years in the role, former employee
    A flexible workplace that’s fast paced and exciting to be a part of.
    The good thingsIt’s a fun and flexible working environment, with lots of like minded individuals. If you’re willing to put in the effort, your hard work is rewarded. I felt my development and personal growth was continuously supported and I learnt a lot from my colleagues and managers.
    The challengesIt’s a fast paced environment, so you need to have good prioritisation and organisational skills.
    1.0
    Store Manager
    Dec 2025
    Newcastle NSW 2300Less than 1 year in the role, former employee
    Awful and mentally draining
    The good thingsThe pay, the team, the clothes
    The challengesWorking at Perfect Stranger was one of the most emotionally exhausting jobs I’ve ever had. The only thing that kept me going was my in-store team, they were genuinely supportive, positive and the best part of the role. Unfortunately, everything above store level made the experience incredibly stressful and draining. The expectations placed on Store Managers are unrealistic and constantly shifting without clear communication. You’re held accountable for everything, but given almost no consistent support or structure. Feedback often feels abrupt, reactive, and overly intense for issues that could be solved with simple coaching. It creates a constant sense of pressure and anxiety, where you feel like you’re bracing yourself for criticism over even the smallest things. The store teams themselves are amazing and deserved better support and stability. But if you care about your mental health, emotional wellbeing or long-term stability, I would strongly caution you before stepping into a role
    Ratings for Universal Store are shared as-is from employees in line with our community guidelines
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