Melbourne VIC
Join our Customer Experience team and work in a friendly, supportive environment. Full training in life insurance, working on a rotating roster.
15d ago
TAL
(85 reviews)
Company Profile
Company overview
Website
Industry
Insurance
Specialities
Income Protection/Salary Continuance Cover, Term Life Cover, Total and Permanent Disability Cover, Funeral Expenses Cover, Critical Illness Cover, Life Insurance
Company size
1,001-5,000
Primary location
Sydney, NSW
As one of Australia’s leading life insurers we’ve learnt that the most important part of life isn’t the stuff we own, but the experiences we share with the people we love. It’s living life. This Australian life.That’s why we do what we do, protect people, not things, to help you look after what matters most. From covering your children’s education, to keeping up the mortgage payments for the family home or rehabilitation to get you back on track sooner.Together with our partners we protect more than 5 million customers1 and their families, helping them look after what matters most, so they have the freedom to keep living the life they planned.
Jobs at TAL
Based on your search activitySydney NSW
Claims, Retail Income Protection, superannuation, life insurance
4d ago
Our mission statement
We have an important job to do in the Australian community, however Australians often experience a Life Insurance industry that is complex and hard to understand. This is something we’re committed to change. For this reason our ambition is straightforward, ‘To ensure our customers understand and value the protection they have and are confident that we’ll be there when they need us most’.
Featured
You + TAL = Brighter Possibilities
Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and empowered to create better products and services. Together with our Partners, we’re helping millions of Australians live a life filled with choices, options and freedoms.
Awards and accreditations
WGEA Employer of Choice: 10 years consecutively. 2025
Gallery photos
Reviews overview
2.985 ratings in total
5
20
4
17
3
10
2
13
1
25
80%
49%
What’s it like working at TAL?
AI summary of recent reviews
Employees appreciate the supportive and friendly colleagues at TAL, along with the good work/life balance and flexible hybrid working arrangements. The office location and facilities are highly rated, and pay and benefits are competitive. The graduate program is valued for providing meaningful project experience and support for early career professionals.
However, there are some potential challenges, including varied management styles with some hierarchical decision-making, high workload and pressure particularly in frontline roles, and limited structured career development opportunities. Employees have also noted frequent organisational changes and a need for improved recognition of good work.
However, there are some potential challenges, including varied management styles with some hierarchical decision-making, high workload and pressure particularly in frontline roles, and limited structured career development opportunities. Employees have also noted frequent organisational changes and a need for improved recognition of good work.
Recent reviews
4.0
Consultant
Jun 2026Melbourne VIC 30004 to 5 years in the role, current employee
Great culture, and a team of people who try to always do the right thing.
The good thingsGreat overall culture and benefits.
Despite company profits this year they also work hard to pay the annual bonus.
The challengesLike any there can be office politics.
1.0
Claims Associate
Jun 2026Sydney NSW 2000Less than 1 year in the role, former employee
Alpha male manager difficult to work with and disrespectful to staff, poor morale
The good thingsColleagues are supportive
The challengesManagers are vicious micromanagers who twist the truth and throw it back up in your face
1.0
Project Manager
May 2026Sydney NSW 2000Less than 1 year in the role, former employee
Toxic do not stay long.
The good thingsDay rate ,location, facilities and the workers
The challengesSome managers (not all) create a toxic environment of over promising on delivery. There's always a few in every org but too manly at TAL. Same delivery issues (Core Policy systems resources) keep coming up with different projects but learnings not made.
Unnecessary high pressure, no reason for the panic station environment.
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