Life Insurance, Income Protection Claims, TPD, Trauma, superannuation,
Life Insurance, Income Protection Claims, TPD, Trauma, superannuation,
13d ago
13d ago
TAL
(81 reviews)
Company Profile
Company overview
Website
Industry
Insurance
Specialities
Income Protection/Salary Continuance Cover, Term Life Cover, Total and Permanent Disability Cover, Funeral Expenses Cover, Critical Illness Cover, Life Insurance
Company size
1,001-5,000
Primary location
Sydney, NSW
As one of Australia’s leading life insurers we’ve learnt that the most important part of life isn’t the stuff we own, but the experiences we share with the people we love. It’s living life. This Australian life.That’s why we do what we do, protect people, not things, to help you look after what matters most. From covering your children’s education, to keeping up the mortgage payments for the family home or rehabilitation to get you back on track sooner.Together with our partners we protect more than 5 million customers1 and their families, helping them look after what matters most, so they have the freedom to keep living the life they planned.
Jobs at TAL
Based on your search activityTPD, Workers Compensation, Allied Health, IP
TPD, Workers Compensation, Allied Health, IP
19d ago
19d ago
Our mission statement
We have an important job to do in the Australian community, however Australians often experience a Life Insurance industry that is complex and hard to understand. This is something we’re committed to change. For this reason our ambition is straightforward, ‘To ensure our customers understand and value the protection they have and are confident that we’ll be there when they need us most’.
Featured
You + TAL = Brighter Possibilities
Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and empowered to create better products and services. Together with our Partners, we’re helping millions of Australians live a life filled with choices, options and freedoms.
Awards and accreditations
WGEA Employer of Choice: 10 years consecutively. 2025
Gallery photos
Reviews overview
3.081 ratings in total
5
20
4
16
3
9
2
13
1
23
81%
51%
What’s it like working at TAL?
AI summary of recent reviews
TAL employees consistently praise their supportive and friendly colleagues, highlighting the collaborative atmosphere as a key positive aspect of working at the company. The organisation offers good work flexibility with a hybrid working model, and provides an appreciated graduate program that offers valuable experience and skill development. Additionally, employees value the office facilities and competitive compensation package.
However, employees note several areas for improvement, including limited career development opportunities and structured progression paths. The workload management can be challenging, with high caseloads and pressure to meet deadlines with limited resources. There are also concerns about hierarchical decision-making and frequent management changes, along with inconsistent processes that can impact project delivery and team efficiency.
Recent reviews
5.0
People and Culture Coordinator
Feb 2026Melbourne VIC 30002 to 3 years in the role, former employee
I have worked numerous years at Tal in a full time, part time and contract capacity
The good thingsThe people
The job roles
The challengesOn occasions People Managers and office politics
1.0
Claims Consultant
Oct 2025Sydney NSW 2000Less than 1 year in the role, former employee
Please stay away as far as you can. The salary is not worth it.
The good thingsPay is really good and nice perks
The challengesExtreme micromanagement, constant criticism and management always changing the goal posts. Not acknowledged for good work. During training from L&D, the trainers were very condescending and looked down on you. So much politics as well as unfair treatment. You're just a number to them. Also a ridiculous amount of workload.
2.0
Markeing
Aug 2025Sydney NSW 20001 to 2 years in the role, current employee
A Stepping Stone, Not a Career. High Pressure, Low Support.
The good thingsFriendly colleagues, good office location and facilities.
The challengesWorking at TAL can be challenging, and it’s important for potential employees to go in with eyes wide open. The main issues lie in career development and culture. There is virtually no structured career progression, training, or mentorship, which makes it difficult to grow professionally. Staff turnover is very high—many people leave because they don’t feel supported or developed.
Processes are either missing or poorly managed, meaning you often get pushed very hard to deliver campaigns or projects, only for them to be cancelled or postponed without clear explanation. This creates a lot of wasted effort and frustration.
The company operates with a strong focus on revenue, sometimes at the expense of staff wellbeing. Employee experience doesn’t feel like a priority, and many middle managers lack leadership skills—some are in roles simply because of long tenure rather than proven capability.
If you are looking for a workplace that invests in people, you may be disappointed.
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