IAG
    (344 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Insurance

    Specialities

    Underwriting, Home and Contents, CTP, Travel Insurance, Partner Insurance

    Company size

    More than 10,000

    Primary location

    201 Sussex Street, Sydney, NSW 2000
    Warrane, Gadigal Country
    We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible. We focus on being a strong, resilient group, delivering with discipline and creating consistent, reliable financial performance. You’ll know our brands nationally in Australia: NRMA Insurance, ROLLiN’, CGU, WFI. And in New Zealand: AMI, NZI, and State Insurance to name a few. Together they turn our purpose into action by helping, supporting ambitions and making insurance accessible.

    Jobs at IAG

    Based on your search activity
    Ballarat, Ballarat & Central Highlands VIC
    Lead farm insurance growth through a market-facing underwriting role focused on broker relationships, technical expertise and industry influence.
    17d ago

    Our mission statement

    We make your world a safer place. Regardless of skillset, we believe there’s a role for you at IAG. We’re more than a group of insurance companies: we’re a tech hub, a community of customer advocates, and designers of tomorrow’s resilience needs. Whether you’re passionate about data, customer service, AI, engineering, meteorology or innovations and investments, there’s a role for you at IAG where you can make a meaningful impact.

    Featured

    Careers @ IAG

    Awards and accreditations

    Australian LGBTQ+ Inclusion Awards Silver 2025
    Australian LGBTQ+ Inclusion Awards Silver 2025
    Family Inclusive Workplace 2025
    Family Inclusive Workplace 2025

    Gallery photos

    Reviews overview

    3.3344 ratings in total
    5
    100
    4
    72
    3
    67
    2
    46
    1
    59
    76%
    Rate salary as high or average
    58%
    Employees recommend this employer to friends

    What’s it like working at IAG?

    AI summary of recent reviews
    Employees value the hybrid working arrangements and work from home flexibility at IAG, along with supportive colleagues who create a collaborative environment. The company is recognised for its inclusive culture, employee benefits including insurance discounts and parental leave, and opportunities to learn about the insurance industry.

    However, there are some potential challenges, including management support that can be inconsistent due to frequent restructures, heavy workloads with demanding quotas particularly during peak periods, salary levels that may be below industry standards for some roles, close performance monitoring, and the need to work with legacy technology systems.

    Recent reviews

    2.0
    Customer Relations Specialist
    Jul 2026
    Melbourne VIC 300012 to 13 years in the role, former employee
    Great hybrid working, but not a lot of support for growth and development if that's what you want.
    The good thingsI enjoyed the hybrid working - only one day in office per week. good teams good culture, good brand, pay is slightly less than the industry, but its good and annual bonuses
    The challengesthey're very process over people. you cant get development easily, you dont get coached often, and sometimes its isolating, the managers aren't trained to lead so they don't help you develop more than your job requires.
    5.0
    Senior Specialist, Go-to-Market Strategy & Planning (NRMA & RACV Insurance Motor & CTP)
    Jul 2026
    Melbourne VIC 30001 to 2 years in the role, current employee
    Great place to work
    The good thingsGreat work environment
    The challengesLegacy platforms impacting data quality and silos
    2.0
    Claims Consultant
    Apr 2026
    Brisbane QLD 40002 to 3 years in the role, former employee
    They have off shored so many roles that it does not even feel like an Australian company anymore.
    The good thingsThe trained staff were nice however the trainers do not teach staff the correct information.
    The challengesThe companies 'work/life balance' which is work when they say so and no balance. The micromanagement, the targeted behaviour from Management. Salary could be improved and worksite conditions are sub-par.
    Ratings for IAG are shared as-is from employees in line with our community guidelines
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