Biggera Waters, Gold Coast QLD
ooking for a role that fills your cup? Good news, T2 Tea is looking for a part-time Sales Assistant to join its passionate team.
This isn’t just...
9h ago
T2 Tea
(53 reviews)
Company Profile
Company overview
Website
Industry
Specialty Retail
Specialities
Retail, Omni channel, Warehouse and distribution
Company size
1,001-5,000
Primary location
Collingwood, VIC
Here at T2, We are more than just a cup of tea. We are tea done differently!Born and brewed in Melbourne, every day, cup by cup reimagining the humble tea leaf, the ways we brew it, serve it and share it!Over 70 retail stores across Australia, New Zealand and Singapore, online store, distribution Warehouse and a funky support office!
Jobs at T2 Tea
Based on your search activitySydney NSW
Lead our Westfield Sydney stockroom team to keep the T2 experience brewing beautifully behind the scenes. Apply now!
8d ago
Our mission statement
Sip by sip, we’re building a generation of tea lovers on every continent – a brewing force for good coming together over the humble cuppa to celebrate our difference to make a difference.
Featured
T2 is so proud to be an organisation that is B-Corp certified! 
Our B-Corp certification defines what it means to be a good business and mandates high standards of social and environmental performance. 100% of our tea is sustainably sourced, this means it has one or several third-party accreditations that confirm its sustainable origins.
Gallery photos
Reviews overview
3.253 ratings in total
5
15
4
12
3
4
2
10
1
12
89%
57%
What’s it like working at T2 Tea?
AI summary of recent reviews
Employees at T2 Tea appreciate the generous staff discount on products, which is consistently highlighted as a major perk. The team environment is described as friendly and supportive, with coworkers creating a welcoming atmosphere. Staff members enjoy working with the products and value the opportunity to expand their tea knowledge whilst sharing their passion with customers. The ability to enjoy complimentary tea during shifts is also frequently mentioned as enhancing the work experience.
However, there are some potential challenges. Concerns have been raised about management approaches, particularly at middle and upper levels, with reports of inconsistent communication and support. Shift allocation can be unpredictable for casual employees, with some reporting limited hours. There is pressure to meet KPIs, with performance targets closely monitored and linked to shift distribution. Some staff members have noted limited opportunities for career progression and professional development. Additionally, concerns about workplace culture have been mentioned, particularly regarding recognition, communication, and support from senior leadership.
However, there are some potential challenges. Concerns have been raised about management approaches, particularly at middle and upper levels, with reports of inconsistent communication and support. Shift allocation can be unpredictable for casual employees, with some reporting limited hours. There is pressure to meet KPIs, with performance targets closely monitored and linked to shift distribution. Some staff members have noted limited opportunities for career progression and professional development. Additionally, concerns about workplace culture have been mentioned, particularly regarding recognition, communication, and support from senior leadership.
Recent reviews
5.0
Picker and Packer
Apr 2026Ravenhall VIC 3023Less than 1 year in the role, current employee
It was very good experience
The good thingsT2 was very friendly and supportive team
The challengesI improved my picking skills using RF scanner
5.0
Sales Assistant
Mar 2026Perth WA 6000Less than 1 year in the role, current employee
fun and rewarding experience! amazing team and always feel valued and encouraged by management
The good thingsthe coworkers, the regulars, the products
The challengesfree lunch allowance would be nice
2.0
Sales Assistant
Feb 2026Perth WA 60001 to 2 years in the role, former employee
A great job to learn and become passionate about tea, but not a good work environment.
The good thingsThere is a great staff discount at T2, and it is great for sharing your passion about tea with others. I found my knowledge of tea expanded amazingly, and you do get to try the tea while on shift.
The challengesT2 really needs to take a step back and evaluate how they treat their staff and the way things are run. I spent almost my whole time working at T2 constantly paranoid and anxious that I was going to be targeted or have my shifts cut, and they do operate heavily on favoritism. You are constantly pressured and pushed to reach certain KPI's or else have your shifts cut etc, and managers don't go out of their way to give praise for when you do actually do well or put in the effort. Instead of providing support when you have had some bad days in terms of KPI's, management will quote your bad stats casually, stop giving you shifts or talk about you behind your back. There is constant micromanagement from upper staff and the constant communication regarding KPI's throughout the day leads to a lot of anxiety and negativity. Any complaints raised also do not get resolved properly, or are just brushed aside/given excuses. Also, the majority of shifts are very short.
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