Sunglass Hut
    (76 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Fashion Retail & Department Stores

    Primary location

    75 TALAVERA ROAD MACQUARIE PARK NSW 2113
    At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses.Sunglass Hut. A global brand with over 2,000 stores in North America, the UK, South Africa, the Middle East, Asia, India, Australia and New Zealand. In the last 30 years we’ve gotten bigger and better to become the world authority on fashion sunglasses, tapping into an ever-changing marketplace.Part of the Italian based Luxottica Group, Sunglass Hut showcases all the world’s most desirable brands. From the world’s best known sunglass brand – Ray-Ban – to Arnette, Bvlgari, Burberry, Dolce & Gabbana, Oakley, Persol, Polo Ralph Lauren, Prada, Revo, Versace and Tiffany & Co.Source: this is an extract from the company’s own website.

    Reviews overview

    3.976 ratings in total
    5
    39
    4
    16
    3
    4
    2
    7
    1
    10
    90%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends

    What’s it like working at Sunglass Hut?

    AI summary of recent reviews
    Employees at Sunglass Hut appreciated the fun and supportive work environment, as well as the great teams they worked with. The employee benefits like product allowances and discounts were also frequently highlighted as a positive aspect. Some reviewers felt that management was supportive and encouraging.

    However, there were some potential areas for improvement mentioned. A number of employees indicated that training and support, particularly from upper management, could be better. Some felt the work expectations, such as meeting sales targets and KPIs, were unrealistically high at times. There were also concerns raised about staffing levels and available hours, especially for casual employees. Additionally, a few reviewers mentioned issues with management such as high turnover, poor communication, and lack of support.

    Recent reviews

    2.0
    Store Manager
    Oct 2024
    Sydney International Airport NSW 2020Less than 1 year in the role
    I did enjoy it till the team blindsided me.
    The good thingsWas a great location to work in. Meeting customers from all over the world.
    The challengesKPI’s we’re always set so high esp Comverion rates (which iin the store I was in was difficult at times) A lot of stuff online… constant on boarding processes and updates.. Also team members were very tight in the location I was at and went behind my back to the regional with false accusations and since I was still in probation I was let go with out even a warning or chance to defend myself. Salary was low considering the luxury aspect of the brand as well.
    2.0
    Manager
    Jun 2024
    Loganholme QLD 41293 to 4 years in the role, former employee
    A good company to start off with customer service.
    The good thingsGreat perks with product allowance.
    The challengesMinimal training and support from management.
    2.0
    Retail Sales Assistant
    Sep 2023
    Charlestown NSW 2290Less than 1 year in the role, current employee
    poor management bonding teams together through shared stress.
    The good thingsthe team is great to work with as we're all suffering from poor upper management together. Also it's really fun finding the right pairs to suit customers
    The challengesDealing with zero training, long hours with no break, full time work as a casual, poor upper management of the company, terrible communication from management about policies and store workings, expectation to uphold the store as if you are manager.
    Ratings for Sunglass Hut are shared as-is from employees in line with our community guidelines
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