Great workplace culture, let down by management.The good thingsThe staff and clients were genuinely wonderful to work with. I enjoyed getting to know the team, learning about each client's needs, and seeing how dedicated the frontline workers were. The workplace culture among support staff was warm, supportive, and welcoming
The challengesUnfortunately, my experience with management was disappointing, I was let go without clear validation explanation, which left me feeling confused and undervalued. Communication from management could be significantly improved, particularly around transparency, reasoning for decisions, and support for new employees during their onboarding period.