at Open Minds
Logan Central, Brisbane QLD
Join our Youth Bloom Transition Services across the Gold Coast and Logan regions, empowering connection for young people creating positive futures.
4d ago
Open Minds
(75 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
Specialities
Mental Illness, Disability, Acquired Brain Injury, and NDIS
Company size
101-1,000
Primary location
Eight Mile Plains, QLD
Open Minds is a leading provider of mental health and psychosocial disability support services. We offer a range of programs and services across Queensland and northern New South Wales that assist with everyday living support, community access and the management of complex behaviours. We understand that no two individuals are the same, nor are the services required for a person to live a full life. We work with clients of all ages, genders, ethnicities and cultural backgrounds. Our goal is to help people with mental illness and psychosocial disability focus on their strengths, enabling achievement and recovery.
Jobs at Open Minds
Based on your search activityat Open Minds
Indooroopilly, Brisbane QLD
Join our headspace team as a Medical Receptionist - make real impact, support local community, and grow your career with us!
3d ago
Our mission statement
Our purpose is to enable an independent and positive future for people living with mental illness and disabilities.
Gallery photos
Reviews overview
3.275 ratings in total
5
27
4
14
3
6
2
6
1
22
91%
56%
What’s it like working at Open Minds?
AI summary of recent reviews
Employees value working with clients and appreciate their supportive colleagues who are friendly and professional. Many note that local management is caring and helpful, with flexibility in scheduling. The work is seen as rewarding and purposeful, with initial training provided and paid for.
However, there are some potential challenges, including inconsistency in management quality across different areas, communication difficulties with care leaders, and challenges maintaining work/life balance due to shift requirements. Systems and processes need improvement, staffing levels are stretched with high turnover, and some concerns exist about pay equity and managing challenging client behaviours.
However, there are some potential challenges, including inconsistency in management quality across different areas, communication difficulties with care leaders, and challenges maintaining work/life balance due to shift requirements. Systems and processes need improvement, staffing levels are stretched with high turnover, and some concerns exist about pay equity and managing challenging client behaviours.
Recent reviews
5.0
Management Officer
Aug 2026Brisbane QLD 40001 to 2 years in the role, current employee
A truly great organisation that is full of passionate, clever and committed individuals.
The good thingsKnowledgable & high performing leadership
Purpose driven
Strong & supportive culture
Flexibility
Growing, with good opportunities
Part of a larger Group with greater opportunities
Long history
The challengesGrowth means systems haven’t kept pace
Fast paced environment can sometimes be a little stressful
1.0
Mental Health Professional
May 2026Ipswich QLD 43051 to 2 years in the role, former employee
High turnover of staff, those who stay have minimal experience in mental health outside the company.
The good thingsStaff are focused on community
The challengesToxic management. Lack of documented systems and processes. Under-skilled management without appropriate qualifications. Lack of supervision and professional meetings. Hostile toxic culture at the top which treats staff in a poor manner with nil regard for safety.
3.0
Mental Health Worker
Aug 2025Ipswich QLD 4305Less than 1 year in the role, former employee
Make sure they pay you what you're worth.
The good thingsThe clients and fellow colleagues
The challengesA mix of good and bad here.. some good managers and other poor ones.
Very unfair pay rates - some people overpaid and others underpaid. Make sure they don't railrad you into lower pay if you have the skills and experience. Make them pay you to industry standards as they often pay people with degrees and exoerience at SCHADS level 3.. People in the corporate side of the organisation are treated better than front line workers.
Overall an OK place to work as most of my poor experiences related to one particular manager who was out of their depth. Otherwise the organisation seems to operate quite well.
Other companies in this industry
Find out more about working at Open Minds. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.