at Northcott
North Parramatta, Sydney NSW
Be the HR partner leaders turn to. Coach, influence and shape great people outcomes across a diverse frontline workforce
5d ago
Northcott
(61 reviews)
Company Profile
Company overview
Industry
Social & Welfare Services
Specialities
Disability Services, Disability Support, Disability Research, Disability Advocacy, Innovation, NDIS, Disability Accommodation
Company size
1,001-5,000
Primary location
Parramatta, NSW, Australia
Northcott is a registered NDIS disability provider that works with customers to realise their potential.
As one of Australia’s largest not-for-profit disability service organisations, our workforce of 2,400 staff provides services from metropolitan and regional locations in New South Wales, the Australian Capital Territory and Queensland.
We have nearly 100 years of experience and expertise in disability services and support. In FY2025, we provided empowering, personalised services to more than 5,400 people with disability, and supported more than 23,000 children with disability and development delay and their families as an NDIS Early Childhood Partner in the Community.
Jobs at Northcott
Based on your search activityat Northcott
Labrador, Gold Coast QLD
It’s not just about daily tasks—it’s about helping someone build confidence, discover their strengths, and achieve meaningful goals.
14d ago
Our mission statement
Our purpose is to build an inclusive society where people can live the life they choose. We support people with disability to reach their full potential by providing services and support to promote a genuinely inclusive society.
Our vision is to grow our services because customers choose us as their provider of choice.
Featured
Championing Diversity
At Northcott our people are the heart of everything we do. This video features personal experiences from some of our staff, sharing heartfelt stories that underscore the value of diversity within our organisation.
Awards and accreditations
National Disability Services 2023
Easter Seals Disability Services 2023
Australian Network on Disability (AND) 2023
Attitude Foundation 2023
Ability First Australia 2023
Gallery photos
Reviews overview
3.061 ratings in total
5
20
4
10
3
4
2
6
1
21
76%
54%
What’s it like working at Northcott?
AI summary of recent reviews
Employees at Northcott value working with clients and participants, describing them as beautiful and meaningful. Ground level staff and local teams are supportive and dedicated, creating an inclusive environment with good work/life balance. Many appreciate opportunities for career growth and competitive pay.
However, there are some potential challenges, including concerns about senior management being disconnected from operational needs and staff. Organisational restructures have created uncertainty, whilst workload demands and staff shortages can affect service delivery. Some employees feel that training programmes and systems could be enhanced to better support staff.
However, there are some potential challenges, including concerns about senior management being disconnected from operational needs and staff. Organisational restructures have created uncertainty, whilst workload demands and staff shortages can affect service delivery. Some employees feel that training programmes and systems could be enhanced to better support staff.
Recent reviews
2.0
Manager
Nov 2026Parramatta NSW 215011 to 12 years in the role, former employee
Amazing workplace that’s now by far the most toxic workplace
The good thingsGreat colleagues & flexibility including hybrid and fully remote roles.
Working with amazing participants and opportunities to work across departments.
The challengesWhat once was an excellent place to work has become a highly toxic work environment. The organisation is not performing well and there are ongoing restructures, gaslighting behaviours and finger pointing. It’s not a model that works, it’s not ethical and it impacts the mental health and welfare of staff and the quality of supports to participants. The board really needs to review the executive and senior management level.
1.0
Service Coordinator
Aug 2026Taree NSW 24301 to 2 years in the role, former employee
Misaligned leadership values, unhealthy workplace culture and lack of psychological safety.
The good thingsSupportive Coordinator team and beautiful participants
The challengesHigher management - urgent review needed
1.0
Support Worker
May 2026Taree NSW 24302 to 3 years in the role, former employee
If management could manage it would have been great
The good thingsGood clients , support workers very caring
The challengesManagement had no idea .Could not manage staff , no direction and just ordinary to clients
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