Company Profile

Company overview

Website

Millward Brown

Industry

Advertising, Marketing & Communications Services

Primary location

SE 2 MILLER ST 181 2060 NORTH SYDNEY Australia

At Millward Brown, we’re passionate about brands, and we’re passionate about the work we do for our clients.We work with many local and global brands – including 90% of the world’s leading brands – to help define brand purpose, develop winning advertising, engage consumers, and drive brand growth.We’re industry leaders and innovators with over 40 years of advertising, media, brand equity research, and consulting experience. We embrace the latest technologies and leverage them to develop new products and services to help marketers compete and win today and in the future.Source: This is an extract from the company's own website.

Reviews overview

3.212 ratings in total

5

1

4

5

3

2

1

2

100%

Rate salary as high or average

58%

Employees recommend this employer to friends

What’s it like working at Millward Brown?

AI summary of recent reviews

Employees at Millward Brown appreciate the flexibility to choose their work schedules and the friendly, supportive work environment. They also highlight the decent pay rates and paid breaks, as well as the understanding management that respects employees while maintaining high standards.

However, some potential challenges include the repetitive nature of the work and having to deal with rude people regularly, outdated equipment like old headsets and poor sound quality, high workloads with pressure to meet targets within timeframes, and periods when no work is available leading to lack of shifts.

Recent reviews

3.0

Telephone Interviewer

Nov 2019

Less than 1 year in the role, former employee

I had a love-hate relationship working there. I loved everything about the job other than the work itself. I'm a pretty shy person and would get anxious before every ring but it would be very relieving when somebody agrees to do the survey with you. The s

The good things-Paid breaks -Friendly and supportive team leaders -Picking when you want to work and having it work around your schedule -Decent pay rate -Close to station -Good working environment

The challenges-The work itself. You will encounter a lot of rude people daily -The headsets are old and crappy -No weekend or night penalty rates -Sometimes it may be difficult to achieve the strike rate -Short shifts during weekdays (unless you make it to the competitive side) -High employee turnover -Probing can be difficult if you are a slow typer

1.0

CAATI track

Nov 2019

1 to 2 years in the role, former employee

Poor management who criticize more than they encourage.

The good thingsThe flexibility in choosing when to work.

The challengesWhen their were no clients we would not get shifts.

2.0

Market Research Interviewer

Sep 2019

Less than 1 year in the role, current employee

It’s okay for temporary work but there isn’t a development for long term

The good thingsEasy job, flexible about the work hours

The challengesGetting people to talk and getting rejected 80% of time

Ratings for Millward Brown are shared as-is from employees in line with our community guidelines

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