at Junction Support Services
Bairnsdale, Bairnsdale & Gippsland VIC
Be the difference in a young person's journey to independence. Inspire growth, build confidence, and create brighter futures every day.
12d ago
Junction Support Services
(10 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
Specialities
Out-of-home care, Youth services, Homelessness support, Family violence support, Counselling services, Community development, Education support, Social enterprise
Company size
101-1,000
Primary location
155 Melbourne Road, Wodonga VIC 3690
Since 1989, Junction Support Services has supported children, young people and families across north-east Victoria and Gippsland. With over 310 staff, we deliver 44 programs including out-of-home care, youth services, family violence support, counselling, education programs, and social enterprises.
We're looking for people who want meaningful work that makes a real difference. Whether you're experienced in community services or starting out, Junction offers genuine opportunities to support people during critical moments. We value respect, collaboration, innovation, integrity and inclusion.
If you're after work where your contribution counts, we'd love to hear from you.
Jobs at Junction Support Services
Based on your search activityat Junction Support Services
Wangaratta, Yarra Valley & High Country VIC
Provide overnight support within a complex environment as part of a highly skilled team. 7 sleepover shifts per fortnight
7d ago
Our mission statement
Vision: Building Strong Thriving Communities Together
Purpose: We empower people to achieve a brighter future
Featured
35 Years Building Strong Communities
From one worker and one program in 1989 to over 310 staff delivering 60+ programs across Victoria. Our 35-year journey shows our commitment to the communities we serve and the people who work with us. Join an organisation with deep roots, strong values, and a proven track record of supporting both clients and staff.
Reviews overview
3.210 ratings in total
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What’s it like working at Junction Support Services?
AI summary of recent reviews
Employees find the work meaningful, appreciating the opportunity to make a genuine difference in vulnerable people's lives. Staff value their dedicated colleagues, above-average pay and benefits, and improved training opportunities. Many note that management is approachable and receptive to feedback and innovation.
However, there are some potential challenges, including a disconnect between management and frontline staff in some areas, safety concerns in higher-risk roles, and job security affected by fixed-term funding contracts. The organisation's rapid growth has created demands on resources, and some employees feel that a clearer internal promotion pathway could improve staff retention.
However, there are some potential challenges, including a disconnect between management and frontline staff in some areas, safety concerns in higher-risk roles, and job security affected by fixed-term funding contracts. The organisation's rapid growth has created demands on resources, and some employees feel that a clearer internal promotion pathway could improve staff retention.
Recent reviews
1.0
Residential Youth Worker
Oct 2026Wodonga VIC 36901 to 2 years in the role, former employee
Rewarding work, toxic workplace culture, poor management, inadequate staff support.
The good thingsThe work itself can be incredibly meaningful, and supporting young people through difficult circumstances can be rewarding. There are dedicated frontline workers who genuinely care about the young people they support and want to make a positive difference in their lives.
The challengesStaff safety and management accountability were major concerns during my time at Junction. Serious incidents highlighted the need for stronger safety measures, clear communication and consistent support for frontline workers. Residential youth care carries significant physical and psychosocial risks, yet I felt staff concerns were not adequately addressed and carers' responsibilities were not matched by appropriate support and protection. While Junction promotes a therapeutic model, I believe the balance between therapeutic practice, risk management and staff safety needs reassessment. A therapeutic framework must be supported by practical safety measures, clear management responses when risks escalate, and meaningful follow-through on concerns. The psychological demands and impact of repeated exposure to serious incidents must not be overlooked. Staff safety and wellbeing must be priorities, not afterthoughts.
5.0
Team Manager
Oct 2026Wodonga VIC 36907 to 8 years in the role, current employee
I cannot imagine working elsewhere.
The good thingsWorking alongside such committed and talented people has taught me so much over the nearly 8 years in the various roles I have enjoyed. Having a real say in what happens in our region and how to make a difference both individually and as an organisation. Being backed up when things get tough, being supported when needed, and supporting others to grow, and improve the outcomes for their clients.
The challengesSuch rapid growth over the last few years, overcoming COVID, and keeping pace with changes in the sector. Staff retention mainly due to short term funding and lack of resources in some areas which otherwise rely on creativity and craft to get by.
4.0
Case Manager and Casual Residential Youth Worker
Sep 2026Wodonga VIC 36905 to 6 years in the role, current employee
Good Mission - Good Pay - Variety of Opportunities
The good thingsJunction provides a wide range of services for people in the area - which I feel proud to work for such an organisation. With a minimum Certificate IV qualification there are a number of roles across community services a person can apply to work in. The pay is above average and the training available has improved 10-fold in the last few years.
There is plenty of opportunity to try a new role, or earn over-time or even maintain your casual role at Junction or another workplace if no conflict of interest exists - or is managed.
The challengesDue to the nature of community work - roles often have a fixed-term and may need to reapply for a position or another position as the funding periods close. This can make it difficult to finance a home loan at times.
Some roles can involve increased levels of risk to personal safety - however it is a choice if you are willing to step into them or help out in a crisis.
I have personally been unsuccessful in applying for roles up to 10 times - before securing my current job. The HR process is rigorous and it's important not to take any "rejection" personally.
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