at Junction Support Services
Albury, Albury Area NSW
Are you passionate about great coffee, exceptional customer service, and making a positive difference in your community?
9d ago
Junction Support Services
(5 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
Specialities
Out-of-home care, Youth services, Homelessness support, Family violence support, Counselling services, Community development, Education support, Social enterprise
Company size
101-1,000
Primary location
155 Melbourne Road, Wodonga VIC 3690
Since 1989, Junction Support Services has supported children, young people and families across north-east Victoria and Gippsland. With over 310 staff, we deliver 44 programs including out-of-home care, youth services, family violence support, counselling, education programs, and social enterprises.We're looking for people who want meaningful work that makes a real difference. Whether you're experienced in community services or starting out, Junction offers genuine opportunities to support people during critical moments. We value respect, collaboration, innovation, integrity and inclusion.If you're after work where your contribution counts, we'd love to hear from you.
Jobs at Junction Support Services
Based on your search activityat Junction Support Services
Albury, Albury Area NSW
Lead change. Shape services. Improve outcomes for people experiencing homelessness.
5d ago
Our mission statement
Vision: Building Strong Thriving Communities TogetherPurpose: We empower people to achieve a brighter future
Featured
35 Years Building Strong Communities
From one worker and one program in 1989 to over 310 staff delivering 60+ programs across Victoria. Our 35-year journey shows our commitment to the communities we serve and the people who work with us. Join an organisation with deep roots, strong values, and a proven track record of supporting both clients and staff.
Reviews overview
2.65 ratings in total
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What’s it like working at Junction Support Services?
AI summary of recent reviews
Junction Support Services receives praise from some employees for its supportive and inclusive culture, with team members who genuinely care about their work and each other. The organisation offers competitive compensation including good pay and benefits, and employees appreciate the opportunity to make a positive impact in the community through meaningful work with clients.
However, some employees have identified areas for improvement, particularly regarding communication between management and staff. There are concerns about management priorities and their approach to program administration. Additionally, the onboarding procedure has been highlighted as an area that could benefit from enhancement.
However, some employees have identified areas for improvement, particularly regarding communication between management and staff. There are concerns about management priorities and their approach to program administration. Additionally, the onboarding procedure has been highlighted as an area that could benefit from enhancement.
Recent reviews
5.0
Administration Role
Nov 2025Wodonga VIC 36901 to 2 years in the role, current employee
Wouldn’t work anywhere else!
The good thingsGreat pay, great benefits, great team and great work. Everyone is super friendly and managers are receptive to new ideas and innovation. It is a very busy place and lots of growth means that every day is a little different. Top-down support is great too, and the work is meaningful.
The challengesNone, I love working here
5.0
Case Manager
Oct 2025Wodonga VIC 36902 to 3 years in the role, current employee
A fulfilling experience
The good thingsWorking at Junction has been one of the most fulfilling experiences of my career. The culture here is incredibly supportive and inclusive—everyone genuinely cares about each other and the work we do. Management is approachable and always open to feedback, which makes a huge difference in feeling valued. I’ve had access to great professional development opportunities. The salary packaging options and wellness program is also a big plus. But what I love most is knowing that the work we do truly makes a difference in the lives of vulnerable people in our community. It’s more than just a job.
The challengesNone so far, I have had a really positive experience.
1.0
Case Manager
May 2023Wodonga VIC 3690
The extremely high turnover tells you all you need to know. I'd wager there are multiple roles being advertised right now. For a reason.
The good things- Appreciative clients.
-
The challenges- Extreme disconnect between management and staff.
- Management more focused on the appearance of "professionalism" within the organisation, rather than achieving meaningful, positive outcomes for clients.
- Non-inclusive.
- Completely inflexible.
- Company expansion prioritised over the successful administration of pre-existing programs.
- Closed loop regarding feedback: absolutely no one to express concerns to. Seemingly by design.
- Non-existent / incomplete on-boarding procedure.
- Perpetually high staff turnover.
- Inexperienced / incompetent management.
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