HCF
    (123 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Insurance

    Specialities

    Health Insurance, Travel Insurance, Pet Insurance, Health Management Programs, Life Insurance, Dental, Eyecare

    Company size

    1,001-5,000

    Primary location

    403 George St Sydney, NSW
    For 90 years, our members have trusted us to protect their health and wellbeing, and in return we’ve provided quality cover and healthcare that’s right for them.Because as Australia’s largest not-for-profit health fund, we believe in delivering our members a level of care that’s uncommon.From humble beginnings in 1932, we’ve grown to become the nation’s largest not-for-profit health fund, helping to protect the health and wellbeing of over 1.8 million Australians with health, life, travel or pet insurance. And we remain constant to our not-for-profit charter, continuing to provide the highest standard of healthcare while returning more benefits to our members.

    Jobs at HCF

    Based on your search activity

    at HCF Australia
    Melbourne VIC
    Join the dedicated team at our HCF Melbourne CBD Branch. Every day, you'll have the opportunity to provide exceptional customer service.
    Join the dedicated team at our HCF Melbourne CBD Branch. Every day, you'll have the opportunity to provide exceptional customer service.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    13d ago
    13d ago

    at HCF Australia
    Sydney NSW
    Join the dedicated team at our HCF George St Branch in Sydney CBD. Every day, you'll have the opportunity to provide exceptional customer service.
    Join the dedicated team at our HCF George St Branch in Sydney CBD. Every day, you'll have the opportunity to provide exceptional customer service.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    19d ago
    19d ago

    Featured

    Rekha: Uncommon Care is giving more than expected…
    Senior Member Care Consultant Rekha went outside her comfort zone to find a solution for this 89-year-old HCF member. To Rekha, going above and beyond just made common sense. #UncommonCare

    Awards and accreditations

    CANSTAR outstanding value health insurance 7 years in a row 2022
    CANSTAR outstanding value health insurance 7 years in a row 2022

    Gallery photos

    Reviews overview

    3.1123 ratings in total
    5
    41
    4
    16
    3
    15
    2
    16
    1
    35
    83%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends

    What’s it like working at HCF?

    AI summary of recent reviews

    HCF offers several positive aspects that employees value, including an attractive benefits package with health insurance subsidies and additional perks. Many employees appreciate the supportive colleagues and collaborative environment, along with the company's commitment to workplace flexibility and work-life balance through hybrid working arrangements.

    However, there are some areas for improvement, particularly regarding the company's technology infrastructure, which some employees find outdated and challenging to work with. Career progression opportunities can be limited, especially for those outside Sydney, and some employees note that frequent organisational restructuring can create uncertainty in some roles.

    Recent reviews

    5.0
    Claims Assessor
    Feb 2026
    Sydney NSW 2000Less than 1 year in the role, current employee
    A nice place to work
    The good thingsGood people, easy to understand and interpret policies, positive working environment
    The challengesClunky computer systems, not very user friendly
    5.0
    Talent Acquisition Specialist
    Jul 2025
    Sydney NSW 20001 to 2 years in the role, current employee
    A wonderful place to work and grow!
    The good thingsVery supportive manager and lovely team. A great, collaborative environment across the business. Some great benefits too, 50% subsidy on health insurance, free LinkedIn Learning and 30% off glasses! Long tenure across the business.
    The challengesProcess and systems can be a little clunky.
    5.0
    Qualified in 2 weeks
    Jun 2025
    Chatswood NSW 20671 to 2 years in the role, current employee
    Hcf offers great traineeships opportunitysPositive learning experience. Training on par. Work culture, diversity in team environment. Really enjoyed my time working here. Thank you for the opportunity.
    Ratings for HCF are shared as-is from employees in line with our community guidelines
    Find out more about working at HCF. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.