Bupa Aged Care
    (205 reviews)

    Company Profile

    Company overview

    Industry

    Social & Welfare Services

    Primary location

    255 George St, Sydney, NSW 2000
    Warrane, Gadigal Country
    Bupa has been caring for people for over 60 years. We currently have over 65 homes around Australia and counting. Our goal is for our name to be synonymous with the highest quality aged care services in the country.Bupa Aged Care is one of Australia’s largest private providers of residential aged care with over 65 homes and caring for more than 6,000 residents. At Bupa, we offer the full range of care, including respite and specialist dementia care.Our passionate team are committed to making a positive difference in the lives of our residents every day. Our homes are led by a General Manager, with Clinical Managers (Registered Nurses) to oversee our residents’ medical care. Every Bupa home has access to a Registered Nurse 24-hours a day, and they are supported by a multidisciplinary care team. Some of our homes also employ an in-house General Practitioner (GP) to provide our residents with personalised and easy to access medical care.The addition of a GP in some of our care homes, and our expertise in dementia care are just some of the ways we commit to our ‘Person-First’ approach to care. Knowing our residents as individuals is fundamental to Bupa’s approach to care. Our dedicated teams have completed ‘Person-First’ training, which is of particular benefit to our residents who are living with dementia. The ‘Person-First’ approach means our residents individuality is important to us and care is tailored to suit their personal needs and preferencesSource: this is an extract from the company’s own website

    Jobs at Bupa Aged Care

    Based on your search activity

    at Bupa Villages & Aged Care (AU)
    Clayton, Melbourne VIC
    Community based 155-bed care home near hospital and shops. Join a supportive nursing team focused on resident wellbeing and quality aged care.
    Community based 155-bed care home near hospital and shops. Join a supportive nursing team focused on resident wellbeing and quality aged care.
    classification: Healthcare & MedicalHealthcare & Medical
    2d ago
    2d ago

    at Bupa Villages & Aged Care (AU)
    Surfers Paradise, Gold Coast QLD
    We are inviting EOI from motivated Customer Service Consultants with proven experience in rostering and payroll processes.
    We are inviting EOI from motivated Customer Service Consultants with proven experience in rostering and payroll processes.
    classification: Administration & Office SupportAdministration & Office Support
    9d ago
    9d ago

    Reviews overview

    2.8205 ratings in total
    5
    52
    4
    29
    3
    24
    2
    29
    1
    71
    63%
    Rate salary as high or average
    45%
    Employees recommend this employer to friends

    What’s it like working at Bupa Aged Care?

    AI summary of recent reviews

    Employees at Bupa Aged Care consistently highlight the residents as the most rewarding aspect of their work, noting meaningful connections and lovely interactions. Staff appreciate their supportive colleagues, who are friendly, welcoming, and collaborative. The flexible scheduling is valued for accommodating different lifestyle needs, and many note that the facilities are clean, well-kept, and well-resourced.

    However, there are some potential challenges to consider. Management is frequently mentioned as an area for improvement, with concerns around communication, support, and frequent leadership turnover. The workload can be demanding, particularly with staffing shortages and the challenge of providing personalised care to multiple residents. Training and onboarding could be strengthened to provide clearer guidance for new staff, and communication within the organisation could be improved across different levels. Additionally, staffing levels present challenges, with concerns about the balance between experienced staff and trainees affecting workload distribution.

    Recent reviews

    5.0
    Assistant in Nursing
    Apr 2026
    Maroubra NSW 20352 to 3 years in the role, current employee
    A supportive environment with a dedicated team and great resident care.
    The good thingsRewarding work, supportive team, flexibility in scheduling
    The challengesstaffing, workload, management, resources, growth
    1.0
    Lifestyle Assistant
    Mar 2026
    Traralgon VIC 38446 to 7 years in the role, former employee
    Don’t do it bad place
    The good thingsResidents are loverly
    The challengesTeam work, management, appreciation, communication, everything
    1.0
    Medical Officer
    Jan 2026
    Bendigo VIC 3550Less than 1 year in the role, former employee
    Dont recommend to anyone
    The good thingsOther workmates are nice
    The challengesAsked you to do a job you havent done before on your first day. Managers shout at staff and demand to do things they can personally do to help but dont do it because theyre too proud to do it.
    Ratings for Bupa Aged Care are shared as-is from employees in line with our community guidelines
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