Company Profile

Company overview

Industry

Advertising, Marketing & Communications Services

Primary location

Australia

Every year, Auscript records over 180,000 hours of digital audio and delivers more than 2.2 million pages of transcript.Auscript is the market leader in recording and transcription services, and has the highest quality ratings in the country (98.5% raw accuracy). We service primarily justice, business, government and law enforcement clients. Auscript is 100% Australian owned and operated. All our transcripts are hand-produced in Australia.Source: This is an extract from the company's own website.

Reviews overview

2.842 ratings in total

5

12

4

6

3

1

2

8

1

15

57%

Rate salary as high or average

45%

Employees recommend this employer to friends

What’s it like working at Auscript?

AI summary of recent reviews

Employees at Auscript appreciate the supportive management, particularly when learning the role, and find the work of transcribing court cases interesting. They value the flexible working arrangements and supportive colleagues.

However, there are some potential areas for improvement, such as enhancing training and development opportunities, addressing concerns about certain management practices, managing high workloads and expectations around accuracy and productivity, and reviewing compensation levels to ensure they are commensurate with the effort required and the complexity of the work.

Recent reviews

5.0

Transcriptionist

Sep 2022

Less than 1 year in the role, current employee

Great company, very supportive and good processes in place to ensure steady work.

The good thingsVery supportive management and very forgiving when you're learning.

The challengesWork not always steady. A bit hit and miss.

4.0

Transcriber

Jun 2022

1 to 2 years in the role, former employee

Good for a law student

The good thingsInteresting work. Good feedback from the QA team. You get to decide your hours for each week.

The challengesA lot of poor audio. Pay was fine but could be higher; a lot of effort is required to ensure high accuracy and you are entirely responsible for equipment, maintenance of hardware, etc. Style guide could have been clearer, but was not majorly difficult to follow.

1.0

Audio Transcriber

Jan 2022

Don't Apply Here Unless You're Desperate

The good thingsListening to interesting court cases

The challengesIncompetent, uncaring and unsupportive management. Extremely low pay. Toxic culture. Constant pressure to type more words per hour at over 98.25% accuracy even when a lot of the audio is poor and speakers mumble. Management has no experience with audio transcribing. Very high pressure job with extremely unrealistic expectations from management and the low pay does not compensate for this at all. No wonder there is such a high turnover of employees.

Ratings for Auscript are shared as-is from employees in line with our community guidelines

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