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Listed three days ago

Service Desk Quality & Assurance Analyst

at NRI Australia & New Zealand

This is a Full time job

Adelaide SA(Hybrid)
perm role ONSITE in ADL CBD and hybrid
  • Hybrid working arrangement - minimum 3 days per week in Adelaide CBD office.
  • Drive service quality through call and ticket audits, coaching, reporting and co
  • Improve customer experience and Service Desk performance.
  • Hybrid working arrangement - minimum 3 days per week in Adelaide CBD office.
  • Drive service quality through call and ticket audits, coaching, reporting and co
  • Improve customer experience and Service Desk performance.
Drive service quality and customer experience through QA reviews, coaching, reporting and continuous improvement initiatives.
Drive service quality and customer experience through QA reviews, coaching, reporting and continuous improvement initiatives.
subClassification: Testing & Quality AssuranceTesting & Quality Assurance
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
This is a featured job

Customer Service Specialist

at Webjet

This is a Full time job

Melbourne VIC(Hybrid)
  • Hybrid Ways of Working - we're in the office on Tuesday and Wednesday
  • Corporate Working Hours - no weekends
  • A fun and collaborative team
  • Hybrid Ways of Working - we're in the office on Tuesday and Wednesday
  • Corporate Working Hours - no weekends
  • A fun and collaborative team
Our Tier 3 Customer Operations team is on the search for our next Customer Service Specialist!
Our Tier 3 Customer Operations team is on the search for our next Customer Service Specialist!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed one day ago

Service Desk / Onsite Engineer (MSP)

at VISITS

This is a Full time job

South Melbourne, Melbourne VIC(Hybrid)
  • Support that makes a difference — join VISITS!
  • Variety of work across multiple client environments
  • Personalised PD plan | Career Growth | Numerous perks and benefits
  • Support that makes a difference — join VISITS!
  • Variety of work across multiple client environments
  • Personalised PD plan | Career Growth | Numerous perks and benefits
Build real MSP experience across service desk and onsite support—working multiple client environments. Backed by a supportive and collaborative team.
Build real MSP experience across service desk and onsite support—working multiple client environments. Backed by a supportive and collaborative team.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
1d ago
1d ago
Listed three days ago

Service Delivery Manager

at Compnow

This is a Full time job

Alexandria, Sydney NSW(Hybrid)
  • Growing national IT company with real career growth opportunities
  • 5 weeks annual leave incentive program | Free day of birthday leave
  • Great IT equipment discounts | Competitive salary | Flexible working options
  • Growing national IT company with real career growth opportunities
  • 5 weeks annual leave incentive program | Free day of birthday leave
  • Great IT equipment discounts | Competitive salary | Flexible working options
Be responsible for the continual improvement of services delivered and act as the primary point of contact in this Service Delivery Manager role.
Be responsible for the continual improvement of services delivered and act as the primary point of contact in this Service Delivery Manager role.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
Listed two hours ago

Senior IT Technical Service Consultant

at Corruption and Crime Commission
Be an early applicant

This is a Full time job

Northbridge, Perth WA(Hybrid)
$120,457 - $132,753
  • Extra 5 days leave
  • Close to public transport
  • Employees can purchase leave
  • Extra 5 days leave
  • Close to public transport
  • Employees can purchase leave
A unique role that supports delivery of IT Systems, Networking, Technical Support and Corporate applications
A unique role that supports delivery of IT Systems, Networking, Technical Support and Corporate applications
subClassification: ConsultantsConsultants
classification: Information & Communication Technology(Information & Communication Technology)
2h ago
2h ago
Listed four days ago

Technology Support & Enablement Team Member

at AUSTRALIAN FEDERAL POLICE

This is a Full time job

Perth WA(Hybrid)
$87,836 - $103,256 + 15.4% Superannuation
  • 6 weeks annual leave + paid Christmas stand down + 4 extra days rest leave
  • Incremental salary progression
  • Access to ongoing training and development to support ambitions
  • 6 weeks annual leave + paid Christmas stand down + 4 extra days rest leave
  • Incremental salary progression
  • Access to ongoing training and development to support ambitions
Provide technical expertise in provisioning and servicing end user devices such as laptops, desktops, mobile devices and licensed applications.
Provide technical expertise in provisioning and servicing end user devices such as laptops, desktops, mobile devices and licensed applications.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed four days ago

Service Desk Analyst

at Mercy Health

This is a Full time job

Richmond, Melbourne VIC(Hybrid)
Salary Packaging
  • Deliver first-level IT support via phone and onsite
  • Work with teams to resolve issues and support operations
  • Salary Packaging & Hybrid working available
  • Deliver first-level IT support via phone and onsite
  • Work with teams to resolve issues and support operations
  • Salary Packaging & Hybrid working available
Provide first-level IT support via phone and onsite, resolving issues and helping staff deliver smooth, reliable operations and services.
Provide first-level IT support via phone and onsite, resolving issues and helping staff deliver smooth, reliable operations and services.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed three days ago

ServiceNow Technical Consultant

at AC3 Pty Limited

This is a Full time job

Brisbane QLD(Hybrid)
Base salary +Superannuation + bonus + Allowances
  • ServiceNow Elite Partner. Voted #4 Best Place to Work. Flexible hybrid work.
  • Broad variety of projects and customers (private & Government)
  • Supportive team. Focus on training, growth and internal progression.
  • ServiceNow Elite Partner. Voted #4 Best Place to Work. Flexible hybrid work.
  • Broad variety of projects and customers (private & Government)
  • Supportive team. Focus on training, growth and internal progression.
ServiceNow Elite Partner. Focus on consulting and technical project delivery. Flexible working environment. Broad variety of modules /clients/projects
ServiceNow Elite Partner. Focus on consulting and technical project delivery. Flexible working environment. Broad variety of modules /clients/projects
subClassification: Developers/ProgrammersDevelopers/Programmers
classification: Information & Communication Technology(Information & Communication Technology)
3d ago
3d ago
Listed four days ago

Service Desk Officer

at Central Coast Council NSW

This is a Full time job

Wyong, Gosford & Central Coast NSW(Hybrid)
  • Permanent full-time position available
  • 9 day fortnight with RDO
  • Flexible and hybrid working arrangements, including work from home
  • Permanent full-time position available
  • 9 day fortnight with RDO
  • Flexible and hybrid working arrangements, including work from home
Rewrite the future and be the first point of contact for IT support, ensuring high-quality service delivery.
Rewrite the future and be the first point of contact for IT support, ensuring high-quality service delivery.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed four days ago

ICT Service Desk

at Peoplebank Australia QLD

This is a Full time job

Brisbane QLD(Hybrid)
Annual Salary Upto $88K
  • ICT Service Desk - Level 1 & Level 2
  • Permanent Role | Brisbane | Hybrid
  • Annual Salary upto $88k based on experience
  • ICT Service Desk - Level 1 & Level 2
  • Permanent Role | Brisbane | Hybrid
  • Annual Salary upto $88k based on experience
Role:Service Desk (IT Customer Support L1–L2 Permanent with a Global Staffing Organisation Brisabane Based Eligibility: Australian Citizens
Role:Service Desk (IT Customer Support L1–L2 Permanent with a Global Staffing Organisation Brisabane Based Eligibility: Australian Citizens
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed fourteen days ago

Technology Support & Enablement - Team Member

at AUSTRALIAN FEDERAL POLICE
Expiring soon

This is a Full time job

Brisbane QLD(Hybrid)
$87,836 - $103,256 + 15.4% Superannuation
  • Flex time and working from home arrangements for a positive work-life balance
  • 6 weeks annual leave + paid Christmas stand down + 4 extra days rest leave
  • Incremental salary progression
  • Flex time and working from home arrangements for a positive work-life balance
  • 6 weeks annual leave + paid Christmas stand down + 4 extra days rest leave
  • Incremental salary progression
Deliver ICT desktop support: provision, maintain and troubleshoot devices, manage incidents and provide high-quality customer service.
Deliver ICT desktop support: provision, maintain and troubleshoot devices, manage incidents and provide high-quality customer service.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
14d ago
14d ago
Listed four days ago

Service Desk

at Harvey Robinson Pty Ltd

This is a Full time job

Sydney NSW(Hybrid)
$65-70k + Super & Parking
  • Excellent career growth either techical, account management or leadership
  • Paid for Certs & Training. MUST be PR Or Citizen
  • Small Growing Environment
  • Excellent career growth either techical, account management or leadership
  • Paid for Certs & Training. MUST be PR Or Citizen
  • Small Growing Environment
Service Desk Analyst. MSP. Strong growth into engineering/consulting/Projects, M365, networking, AI, automation & cyber exposure.
Service Desk Analyst. MSP. Strong growth into engineering/consulting/Projects, M365, networking, AI, automation & cyber exposure.
Recruited byLaura Robinson
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed twelve days ago

Analyst - Service Transition

at Australian Energy Market Operator (AEMO)

This is a Full time job

Melbourne VIC(Hybrid)
  • Shape impactful enterprise digital services
  • Grow your career across diverse projects
  • Join a collaborative, innovation-driven team
  • Shape impactful enterprise digital services
  • Grow your career across diverse projects
  • Join a collaborative, innovation-driven team
Join a dynamic team driving digital services, offering growth, impact, and collaboration in a fast-paced environment.
Join a dynamic team driving digital services, offering growth, impact, and collaboration in a fast-paced environment.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed ten days ago

Broker Services Support

at Community Broker Network

This is a Full time job

Melbourne VIC(Hybrid)
Do you enjoy problem-solving, supporting people and working across systems in a fast-paced environment? Join us at CBN!
Do you enjoy problem-solving, supporting people and working across systems in a fast-paced environment? Join us at CBN!
subClassification: BrokerageBrokerage
classification: Insurance & Superannuation(Insurance & Superannuation)
10d ago
10d ago
Listed one day ago

Customer Solutions Consultant

at Red Energy

This is a Full time job

Richmond, Melbourne VIC(Hybrid)
Competitive base salary + performance based bonus!
  • Hybrid Work Approach | Employee Rates for Energy Bills | KPI Based Bonus
  • 7 Weeks of Paid Training | 30 Weeks Paid Parental Leave | Dog Friendly Office
  • Additional Leave Arrangements | Career Growth Opportunities | Work Life Balance
  • Hybrid Work Approach | Employee Rates for Energy Bills | KPI Based Bonus
  • 7 Weeks of Paid Training | 30 Weeks Paid Parental Leave | Dog Friendly Office
  • Additional Leave Arrangements | Career Growth Opportunities | Work Life Balance
Ready to be a core member of a passionate team and create real impact? Come and join Red Energy
Ready to be a core member of a passionate team and create real impact? Come and join Red Energy
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed six days ago

Software Support Specialist

at Total Dealer Pty Ltd

This is a Full time job

Brisbane QLD(Hybrid)
$65,000 – $75,000 per year
We are seeking a highly organised and customer-focused Software Support Specialist to work on our support ticket management process.
We are seeking a highly organised and customer-focused Software Support Specialist to work on our support ticket management process.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed nine days ago

Service Desk Engineer (Level 1)

at CT Group Solutions

This is a Full time job

Melbourne VIC(Hybrid)
Exciting opportunity for an enthusiastic Service Desk Engineer to support our team & build your career with CT Group
Exciting opportunity for an enthusiastic Service Desk Engineer to support our team & build your career with CT Group
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
9d ago
9d ago
Listed four days ago

Service Delivery Coordinator

at Redpath Partners Pty Ltd

This is a Full time job

Brisbane Airport, Brisbane QLD(Hybrid)
$75,000 – $85,000 per year
  • Career progression into Service Delivery and Project Management
  • Exposure to Australia's growing data centre industry
  • Brisbane-based role with 1 day WFH
  • Career progression into Service Delivery and Project Management
  • Exposure to Australia's growing data centre industry
  • Brisbane-based role with 1 day WFH
Coordinate customer requests, installations and service delivery activities within a growing data centre environment
Coordinate customer requests, installations and service delivery activities within a growing data centre environment
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed ten days ago

Contact Centre Specialist - Network Operations Centre

at Optus

This is a Full time job

Macquarie Park, Sydney NSW(Hybrid)
  • Support Cloud Contact Centre services for a major government client
  • Enjoy great perks, career growth & work in a mature ITIL environment
  • 25% discount on Optus products and $80 credit per month
  • Support Cloud Contact Centre services for a major government client
  • Enjoy great perks, career growth & work in a mature ITIL environment
  • 25% discount on Optus products and $80 credit per month
Provide the expert support and solutions keeping millions of Australian households connected.
Provide the expert support and solutions keeping millions of Australian households connected.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
10d ago
10d ago
Listed four days ago

Senior Service Delivery Analyst

at xceltium

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW(Hybrid)
$100,000 - $117,000 + NFP tax benefits
Become the trusted technology partner across multiple sites
Become the trusted technology partner across multiple sites
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed four days ago

Service Delivery Lead - MSP/MSSP - Operations Control/Escalations/Coordination!

at Saul Recruitment

This is a Full time job

Melbourne VIC(Hybrid)
Up to $180k Base + Bonus Negotiable
Work From Home! Service Delivery Lead role with a growing Sydney MSP/MSSP. Own operations, escalations and service coordination across the business!
Work From Home! Service Delivery Lead role with a growing Sydney MSP/MSSP. Own operations, escalations and service coordination across the business!
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed twelve days ago

IT Service Desk Analyst

at Hancock Victorian Plantations Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)
Competitive salary + range of benefits
  • Permanent full-time role
  • Work for an environmentally sustainable company
  • Enjoy a hybrid work environment
  • Permanent full-time role
  • Work for an environmentally sustainable company
  • Enjoy a hybrid work environment
The IT Service Desk Analyst provides exemplary customer service and Level 1 support to approximately 200 HVP employees and contractors.
The IT Service Desk Analyst provides exemplary customer service and Level 1 support to approximately 200 HVP employees and contractors.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed five days ago

Service Delivery Lead

at Precision Sourcing

This is a Full time job

Perth WA(Hybrid)
  • Customer-facing leadership role with significant autonomy and ownership
  • Global, well renowned consultancy
  • Flexible hybrid working environment
  • Customer-facing leadership role with significant autonomy and ownership
  • Global, well renowned consultancy
  • Flexible hybrid working environment
Join a global consultancy in a customer-facing role where you'll drive service excellence, and build strategic client relationships
Join a global consultancy in a customer-facing role where you'll drive service excellence, and build strategic client relationships
subClassification: OtherOther
classification: Information & Communication Technology(Information & Communication Technology)
5d ago
5d ago
Listed six days ago

IT Service Management Specialist

at Evolution Mining

This is a Full time job

Sydney NSW(Hybrid)
Uplift service management capability and help promote consistency across a range of I.T services.
Uplift service management capability and help promote consistency across a range of I.T services.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
6d ago
6d ago
Listed twelve days ago

Service Scheduler

at Miele ANZ

This is a Full time job

Keysborough, Melbourne VIC(Hybrid)
Be at the heart of our service delivery, coordinating technicians, managing priorities & ensuring our customers receive timely, high-quality support.
Be at the heart of our service delivery, coordinating technicians, managing priorities & ensuring our customers receive timely, high-quality support.
subClassification: Production, Planning & SchedulingProduction, Planning & Scheduling
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
12d ago
12d ago
Listed nine days ago

Service Desk Engineer (Level 2)

at CT Group Solutions

This is a Full time job

Perth WA(Hybrid)
Exciting opportunity for an enthusiastic Service Desk Engineer to support our team & build your career with CT Group
Exciting opportunity for an enthusiastic Service Desk Engineer to support our team & build your career with CT Group
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
9d ago
9d ago
Listed twelve days ago

IT Service Management Specialist - ServiceNow

at Talenza

This is a Full time job

Sydney NSW(Hybrid)
$100k - $123k p.a. + super + bonus
My client are a leading Australian mining business seeking at IT Service Management Specialist to join on a permanent basis
My client are a leading Australian mining business seeking at IT Service Management Specialist to join on a permanent basis
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed six days ago

Customer Support Consultant

at LiveLife Alarms

This is a Full time job

Toronto, Newcastle, Maitland & Hunter NSW(Hybrid)
$34 per hour + superannuation
  • Above award wages and benefits
  • Options for some work from home
  • Work for a company that cares
  • Above award wages and benefits
  • Options for some work from home
  • Work for a company that cares
Join a fun, supportive team delivering exceptional customer service in a fast-paced, high-volume call centre environment.
Join a fun, supportive team delivering exceptional customer service in a fast-paced, high-volume call centre environment.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed nine days ago

Senior IT Technical Support Specialist

at Incito Business Solutions
Immediate start

This is a Full time job

Springfield Lakes, Brisbane QLD(Hybrid)
  • Work on complex, multi-client environments with real technical depth
  • Clear career progression with training aligned to certifications
  • Strong team culture with high autonomy and ownership
  • Work on complex, multi-client environments with real technical depth
  • Clear career progression with training aligned to certifications
  • Strong team culture with high autonomy and ownership
Senior Level 3 IT Specialist role handling complex escalations, client advisory, and infrastructure support across diverse environments.
Senior Level 3 IT Specialist role handling complex escalations, client advisory, and infrastructure support across diverse environments.
subClassification: Networks & Systems AdministrationNetworks & Systems Administration
classification: Information & Communication Technology(Information & Communication Technology)
9d ago
9d ago
Listed four days ago

IT Support Specialist

at Vinarchy

This is a Full time job

Rowland Flat, Adelaide Hills & Barossa SA(Hybrid)
  • Hands-on across devices, systems and problem-solving, not just ticket triage
  • Support a multi-site business across Australia and international locations
  • Build your career into Systems or Infrastructure roles within Vinarchy
  • Hands-on across devices, systems and problem-solving, not just ticket triage
  • Support a multi-site business across Australia and international locations
  • Build your career into Systems or Infrastructure roles within Vinarchy
Join Vinarchy as an IT Support Specialist based at Rowland Flat, supporting users across Australia and globally
Join Vinarchy as an IT Support Specialist based at Rowland Flat, supporting users across Australia and globally
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
4d ago
4d ago
Listed thirteen days ago

Level 2 Service Desk & Field Support - Managed Services Provider (MSP)

at IT&C

This is a Full time job

Castle Hill, Sydney NSW(Hybrid)
$75,000 – $95,000 per year
  • Room to grow and progress. Training incentives to build your skills.
  • Great team evironment and family oriented business.
  • Fast growing company, building to list on ASX.
  • Room to grow and progress. Training incentives to build your skills.
  • Great team evironment and family oriented business.
  • Fast growing company, building to list on ASX.
Growing MSP with lots of opportunities Work in a great team environment Personal development - ongoing training and industry certifications
Growing MSP with lots of opportunities Work in a great team environment Personal development - ongoing training and industry certifications
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
13d ago
13d ago
Listed two hours ago

Digital Workplace Engineer

at Interactive Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)
  • Fast growing Cloud/Managed Services environment.
  • Strong team-based culture.
  • Blend of Office based, Customer site and WFH.
  • Fast growing Cloud/Managed Services environment.
  • Strong team-based culture.
  • Blend of Office based, Customer site and WFH.
Support end users with endpoint management and day to day support in operational activities and projects.
Support end users with endpoint management and day to day support in operational activities and projects.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
2h ago
2h ago
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