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This is a featured job

Customer Experience Case Manager

at Percepta Asia Pacific

This is a Full time job

Sydney NSW(Hybrid)
  • Competitive Salary & Excellent Benefits!
  • Hybrid/Flexible Working Arrangements | Monday to Friday role - No weekend work
  • Free on-site gym | Free on-site parking
Case Manager delivering premium customer support, resolving complex cases and creating exceptional experiences for a luxury automotive brand.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Customer Service Manager

at Capital Transport QLD

This is a Full time job

Hendra, Brisbane QLD
$100,000 – $120,000 per year + Super + Incentives
  • Vibrant culture: Birthday Celebrations, catered lunches, social club and MORE!
  • Career progression & opportunities
  • Weekly pay!
If you’re ready to build a rewarding career, apply now and join a team that celebrates success and supports you every step of the way.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed eight days ago

Customer Experience Manager

at New Town Toyota

This is a Full time job

Victoria Park, Perth WA
  • Strategic leadership role
  • Monday - Friday Role
  • Influence customer experience across two Toyota dealerships
This is a strategic customer experience and business improvement position, rather than a frontline customer service or contact-centre role.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed nine days ago

Senior Manager Customer Experience

at Inner West Council

This is a Full time job

Petersham, Sydney NSW(Hybrid)
  • Shape and lead Council's customer experience vision
  • Drive innovation and continuous improvement
  • Be part of a diverse and progressive organisation
Lead Council’s Customer Experience service unit to deliver responsive, accessible and customer-centred services across Council’s customer channels
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago•Expiring
Listed nine days ago

Customer Experience Manager

at RSPCA WA

This is a Full time job

Malaga, Perth WA
  • Make a real impact in a purpose-driven organisation
  • Dog-friendly workplace where animals are part of everyday life
  • Enjoy staff benefits including discounts on vet care and pet products
A unique leadership opportunity to make a difference for animals and the community
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed three days ago

Customer Experience Case Manager

at Percepta Asia Pacific

This is a Full time job

Sydney NSW(Hybrid)
  • Competitive Salary & Excellent Benefits!
  • Hybrid/Flexible Working Arrangements | Monday to Friday role - No weekend work
  • Free on-site gym | Free on-site parking
Case Manager delivering premium customer support, resolving complex cases and creating exceptional experiences for a luxury automotive brand.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed nine days ago

Customer Experience Delivery Manager

at Inner West Council

This is a Full time job

Petersham, Sydney NSW
  • Lead one of Council's most visible and community-facing functions
  • Empower and develop a high-performing customer experience team
  • Be part of a diverse and progressive organisation
Lead Council's frontline customer experience operations and service enablement functions
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago•Expiring
Listed eighteen days ago

Customer Experience Manager

at Swan Hill Rural City Council

This is a Full time job

Swan Hill, Mildura & Murray VIC
Total remuneration package of $153,000 per annum
  • Flexible Working Arrangements
  • Awesome Location
  • Amazing Benefits
Lead the delivery of our Customer Experience (CX) Strategy and shape how our community engages with Council—now and into the future.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago•Expiring
Listed seven days ago

National Manager Customer Experience & Strategy

at Talentpath

This is a Full time job

Sydney NSW
Attractive remuneration with NFP salary packaging.
  • Lead national CX strategy for one of Australia's leading charities.
  • Boost your take-home pay with generous NFP salary packaging benefits.
  • Comprehensive wellbeing support, inclusive leave and lifestyle perks
Lead national CX strategy for one of Australia's leading NFP, driving supporter engagement, operational excellence and meaningful social impact.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed sixteen days ago

Customer Service Manager

at Capital Transport QLD

This is a Full time job

Hendra, Brisbane QLD
$100,000 – $120,000 per year + Super + Incentives
  • Vibrant culture: Birthday Celebrations, catered lunches, social club and MORE!
  • Career progression & opportunities
  • Weekly pay!
If you’re ready to build a rewarding career, apply now and join a team that celebrates success and supports you every step of the way.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed twenty four days ago

Customer Experience Manager

at Acclaimed Workforce

This is a Full time job

Sydney NSW
  • Senior role with real influence
  • Lead team and dealer outcomes
  • Drive CRM and process improvement
Lead customer experience in a growing automotive brand. Own CRM, escalations and service performance while shaping the end-to-end journey.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed nine days ago

Team Manager - Customer Solutions

at Red Energy

This is a Full time job

Richmond, Melbourne VIC(Hybrid)
  • Join a 100% Australian owned retail energy company.
  • Additional leave benefits and employee rates for energy bills.
  • Vibrant dog-friendly office surrounded by the areas best Cafes!
Join a team of leaders to help drive the commercial and operational success of our high performing contact centre.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed three days ago

Customer Improvement Partner

at Campbelltown City Council

This is a Full time job

Campbelltown, Sydney NSW
$103,151.11 – $111,651.61 per year
  • Permanent full-time position working 35 hours per week
  • Salary from $103,151.11 to $111,651.61+ 12% Super
  • Flexible work arrangements
An opportunity to lead service improvements, streamline customer journeys and deliver positive outcomes for our community!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed two days ago

Customer Experience Manager

at InfraBuild

This is a Full time job

Hemmant, Brisbane QLD
Competitive salary
  • Fully maintained company vehicle
  • Competitive salary and comprehensive employee benefits
  • Become an integral part of the leadership team and grow your career
Lead scheduling and customer experience across ARC's QLD network in a hands-on, high-impact leadership role
subClassification: ManagementManagement classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
2d ago
Listed three days ago

Customer Care Manager

at La Trobe Financial Services Pty Limited

This is a Full time job

Melbourne VIC(Hybrid)
  • Join Australia's Global Investment Manager
  • Drive service excellence through a high-performing contact centre
  • Various benefits offered including; birthday leave, volunteer leave & much more!
Lead & develop the Customer Care function, overseeing a team responsible for managing inbound phone enquiries and customer requests.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed more than thirty days ago

Customer Experience Manager

at HR Staff n' Stuff

This is a Full time job

Dandenong South, Melbourne VIC
$100,000 per year + super
  • Generous salary with genuine career opportunity
  • Lead and develop a dedicated Customer Service team
  • Drive process improvements and elevate the customer experience
Lead the Customer Service team and deliver a responsive, professional customer experience & drive smarter processes in this hands-on leadership role.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ ago•Expiring
Listed fifteen days ago

Customer Experience Manager

at Griffon ANZ

This is a Full time job

Doncaster, Melbourne VIC
Lead Customer Experience Transformation, Drive Service Excellence, Innovation & Automation Across Australia and New Zealand.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed ten days ago

Coordinator Customer Experience

at Randwick City Council

This is a Full time job

Randwick, Sydney NSW
$135,901 – $156,286 per year
  • Dynamic team of integrity, customer focus, accountability and high performance.
  • Enjoy flexible working arrangements
  • Professional development opportunities
Randwick City Council's Corporate Planning and Performance team is seeking a Coordinator Customer Experience.
subClassification: Government - LocalGovernment - Local classification: Government & Defence(Government & Defence)
10d ago•Expiring
Listed two days ago

Senior Customer Care Manager - Christmas Operations

at Scene to Believe

This is a Full time job

Chatswood, Sydney NSW
  • Make a Real Impact on the Christmas Operation
  • The opportunity to be part of something truly special – bringing joy to families
Lead Customer Care operation across Australia and New Zealand through peak Christmas season.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed sixteen days ago

Customer Experience Case Manager

at Percepta Asia Pacific

This is a Full time job

Mascot, Sydney NSW(Hybrid)
  • Competitive Salary & Excellent Benefits!
  • Hybrid/Flexible Working Arrangements | Monday to Friday role - No weekend work
  • Free on-site gym | Free on-site parking
Case Manager delivering premium customer support, resolving complex cases and creating exceptional experiences for a luxury automotive brand.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed two days ago

Head of Customer Service

at VERY VERY COOL PTY LTD

This is a Full time job

Coburg North, Melbourne VIC(Hybrid)
We need a Head of Customer Service who can scale our support ecosystem & ensure our community has an unparalleled experience at every touch point.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed four days ago

Customer Service Manager

at DHL Supply Chain (Australia) Pty Ltd

This is a Full time job

Horsley Park, Sydney NSW
Base + achievable annual bonus and merit reviews
  • Great leadership with long term advancement prospects
  • Experience stability and recognition within a global organisation
  • Fun and lively team - enjoy where you work
Reporting to National Customer Service Manager, you will lead a team of professionals in a fast paced and exciting environment.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed nine days ago

Customer Success Manager

at Private Advertiser

This is a Full time job

Melbourne VIC(Hybrid)
$90,000 – $110,000 per year
Join a high-growth global software company and help customers get more value from technology that powers and transforms their business.
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
9d ago
Listed ten days ago

Contact Center Manager

at Teachers Health Fund

This is a Full time job

Sydney NSW(Hybrid)
  • Attractive leave benefits
  • Hybrid working model
  • Subsidised private health insurance and discounts on our products and services
Lead an award-winning Contact Centre, develop leaders, drive service excellence and enhance the member experience!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed twenty six days ago

Customer Experience Case Manager

at People2people - HR Solutions

This is a Full time job

Sydney Olympic Park, Sydney NSW
  • Join globally recognised market leader Samsung Electronics.
  • Resolve complex cases and make a real customer impact.
  • Collaborate across service, logistics and repair teams.
Manage complex customer cases and escalations at Samsung, delivering fair, timely resolutions and exceptional customer experiences.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago•Expiring
Listed one day ago

Customer Service Manager

at Criterion Industries

This is a Full time job

Epping, Melbourne VIC
  • Competitive Salary + Profit Share Bonus
  • Career Growth in a Fast-Growing Australian Business
  • Make your mark at a family business with structure, stability, and reward
Lead, coach and inspire a customer service team while delivering exceptional results.
subClassification: Sales - InboundSales - Inbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed twenty six days ago

Customer Success & Operations Manager

at Better Being

This is a Full time job

Sydney NSW(Hybrid)
$90,000 – $110,000 per year
  • Genuine ownership of the customer experience as Better Being grows
  • Help shape and build the customer success from the ground up
Help shape Better Being’s next chapter, supporting customers to bring practical wellbeing to life in ways people value and use.
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
26d ago•Expiring
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