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This is a featured job

Leadership Opportunities

at Jobs Statewide

This is a Full time job

Adelaide SA
  • Work and learn from industry leaders | Recruitment & Employment
  • Monday to Friday | Multiple Locations Available
  • An opportunity for challenge and a new career path
Across North & South of Adelaide we have some incredible leadership opportunities - open to all industry backgrounds, Must be customer service focused
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured•Expiring
This is a featured job

QLD State Customer Service Manager

at Allied Express

This is a Full time job

Archerfield, Brisbane QLD
  • Drive customer experience, service quality and continuous improvement.
  • Lead and develop a high-performing customer service team.
  • Make a real impact within a fast-paced, national freight business.
Motivated freight/transport leader focused on developing high-performing teams and delivering outstanding customer experiences.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed sixteen hours ago

Manager - Workforce Management & DAA Oversight

at BOQ Group
Be an early applicant

This is a Full time job

Melbourne VIC(Hybrid)
Base + super + bonus + flexible work options
  • Flexible work, meaningful impact + supportive leadership
  • Shape customer assistance at scale through leadership, forecasting + empathy
  • Lead strategy, workforce planning + customer support when people need us most
Drive workforce strategy, operational excellence & meaningful customer outcomes in a team that helps customers through life's toughest moments.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16h ago
Listed sixteen hours ago

Manager - Workforce Management & DAA Oversight

at BOQ Group
Be an early applicant

This is a Full time job

Brisbane QLD(Hybrid)
Base + super + bonus + flexible work options
  • Flexible work, meaningful impact + supportive leadership
  • Shape customer assistance at scale through leadership, forecasting + empathy
  • Lead strategy, workforce planning + customer support when people need us most
Drive workforce strategy, operational excellence & meaningful customer outcomes in a team that helps customers through life's toughest moments.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16h ago
Listed sixteen hours ago

Manager - Workforce Management & DAA Oversight

at BOQ Group
Be an early applicant

This is a Full time job

Sydney NSW(Hybrid)
Base + super + bonus + flexible work options
  • Flexible work, meaningful impact + supportive leadership
  • Shape customer assistance at scale through leadership, forecasting + empathy
  • Lead strategy, workforce planning + customer support when people need us most
Drive workforce strategy, operational excellence & meaningful customer outcomes in a team that helps customers through life's toughest moments.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16h ago
Listed three days ago

Manager - Workforce Management & DAA Oversight

at BOQ Group

This is a Full time job

Brisbane QLD(Hybrid)
Great package, hybrid working + wellbeing benefits
  • Lead compassionate teams supporting customers through tough financial moments
  • Use data insights + leadership + strategy to create customer-focused outcomes
  • Shape better outcomes in an inclusive + purpose‑led organisation
Turn workforce insights into customer impact, leading teams that deliver support, care + confidence when it matters most!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed one day ago

Workforce Planning Analyst

at Pepper Money ANZ

This is a Full time job

Parramatta, Sydney NSW(Hybrid)
  • Design and maintain agent schedules that strike the right balance
  • Identify and implement opportunities to enhance our workforce planning process
  • Work closely with business stakeholders to factor in new products or campaigns
At Pepper Money, we've spent more than 26 years helping people achieve their goals. Today, we're one of Australia's leading non-bank lenders.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed twenty hours ago

Service Enablement Lead

at Inner West Council

This is a Full time job

Petersham, Sydney NSW(Hybrid)
$103,079.60 - $117,841.36 p.a. + 12% Superannuatio
  • Become part of a diverse, vibrant and inclusive workplace
  • Competitive Salary & Access to flexible working arrangements
  • Strong Workplace & Community Culture
As our Service Enablement Lead, you'll be the driving force that empowers our Customer Experience teams to thrive.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
Listed two days ago

Team Leader

at Citrus Group Pty Ltd

This is a Full time job

Sydney NSW
$95k plus super
  • Lead a team of 10 - 15 Agents | CBD Office | Join at an Exciting Time
  • Specialised Accommodation Provider
  • Over 1500 Staff Globally | Become a Valued People Leader
Full Time Permanent | Mon - Fri 8am - 5pm | 95k Plus Super | Global Corporate | Career Opportunities Within the Organization
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed two days ago

Contact Centre Manager

at Ausgrid

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW(Hybrid)
$146,171 per year
  • 16.5% super
  • Fortnightly rostered day off
  • Hybrid working
Inspire people, drive performance and deliver exceptional customer outcomes in a leadership role with real impact.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed nine days ago

Workforce Planning Real Time Analyst

at Teachers Mutual Bank

This is a Full time job

Sydney NSW(Hybrid)
  • Opportunity to join a purpose-led, award-winning mutual bank
  • Use workforce analytics and insights to optimise customer and member outcomes
  • Work in a values-driven organisation recognised as one of the World's Most Ethic
You will be responsible for monitoring intraday performance,staffing levels,service outcomes and schedule adherence across our First Party Sales ops.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed six days ago

Contact Centre Team Leader

at Modus Projects

This is a Full time job

Melbourne VIC
  • Lead a high-performing team with genuine influence and autonomy
  • Melbourne CBD – Collins Street location
  • Career development, leadership training & progression
Lead the day-to-day performance, culture and capability of the Modus Helpdesk Team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed eight days ago

Customer Engagement Experience Consultant (IEA) Box Hill

at WISE Employment Ltd

This is a Full time job

Box Hill, Melbourne VIC
$74.9k + NFP Salary Packaging + Super + More!
  • Great Salary + NFP Salary Packaging + Super + More!
  • Join a for-purpose not-for-profit, and help make a difference!
  • "Inclusive Employer 2025/2026" - Diversity Council Australia
Hello Box Hill... We're Hiring for our Late Shift! Join an organisation that genuinely cares and help make a difference in the community. Apply today
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed nine days ago

Senior Services Coordinator

at Hearth Australia

This is a Full time job

Glen Iris, Melbourne VIC(Hybrid)
  • Hybrid work arrangements (3 days office/2 days WFH)
  • Comprehensive training, professional development and career opportunities
  • Employee assistance program for free and confidential counselling
About HearthHearth is a registered NDIS and TAC disability support provider, committed to driving meaningful change in the sector.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed two days ago

Customer Experience Centre Manager

at Hampshire Property Group

This is a Full time job

Sydney NSW(Remote)
  • Lead the day-to-day operations of a growing Customer Experience Centre
  • Coach & develop Team Leaders to drive service, performance and revenue outcomes.
  • Join a collaborative, customer-focused business with operations across AU and NZ
Lead our Customer Experience Centre, supporting Team Leaders, driving performance and delivering outstanding customer and commercial outcomes.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed two hours ago

Supporter Engagement Officer (FCD.51)

at Cancer Council Victoria

This is a Full time job

East Melbourne, Melbourne VIC(Hybrid)
$65,725 - $71,444 + Super + NFP benefits
  • Support our iconic fundraising campaigns
  • Be a part of Australia’s most trusted cancer Not-for-Profit
  • Hybrid working environment
An exciting opportunity for 2 people to join a dynamic and supportive team engaging with CCV’s supporters via phone, email, SMS and social media.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
Listed six days ago

Customer Service Representative - Adelaide

at Netwealth Investments Limited

This is a Full time job

Adelaide SA(Hybrid)
$80,000 – $85,000 including superannuation
  • Be a part of a brand new team in our Adelaide office!
  • We are collaborative, curious, and courageous
  • Great employee benefits, fund raisers, social activities and more
Join our brand new Contact Centre supporting our clients and advisers!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed twenty three days ago

Leadership Opportunities

at Jobs Statewide

This is a Full time job

Adelaide SA
  • Work and learn from industry leaders | Recruitment & Employment
  • Monday to Friday | Multiple Locations Available
  • An opportunity for challenge and a new career path
Across North & South of Adelaide we have some incredible leadership opportunities - open to all industry backgrounds, Must be customer service focused
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago•Expiring
Listed thirteen days ago

QLD State Customer Service Manager

at Allied Express

This is a Full time job

Archerfield, Brisbane QLD
  • Drive customer experience, service quality and continuous improvement.
  • Lead and develop a high-performing customer service team.
  • Make a real impact within a fast-paced, national freight business.
Motivated freight/transport leader focused on developing high-performing teams and delivering outstanding customer experiences.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed two days ago

Vinnies Assist Referral Information Officer

at St Vincent de Paul Society NSW

This is a Full time job

Woolloomooloo, Sydney NSW
  • Access to NFP tax benefits to boost your pay.
  • Join a values driven organisation supporting the community.
  • Accessible location close to public transport.
Make every conversation count. Connect people experiencing disadvantage with vital support through compassionate referrals at Vinnies Assist.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed eight days ago

Customer Care Consultant

at Our Patch

This is a Full time job

Eight Mile Plains, Brisbane QLD
$70,000 + Super
  • Work that feels rewarding, purposeful and people-focused
  • Ongoing learning, development and career growth opportunities
  • WFH 2 days a week after probation
Do you love helping people, solving problems and creating positive experiences?
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed twenty two hours ago

Customer Service Representative - Cootamundra

at Service NSW

This is a Part time job

Cootamundra, Wagga Wagga & Riverina NSW
$74118.0k - $90386.0k p.a.
Do you love turning challenges into solutions? Step into a role where you shape positive experiences for every customer.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
Listed seven days ago

Team Leader Intercultural Centre

at Darebin City Council

This is a Full time job

Preston, Melbourne VIC
  • Full-time (38 hours week)
  • Develop your skills, build networks and take on rewarding opportunities
  • Join a supportive, people-focused team
You’ll guide a small, experienced, and dedicated team, working together to support Darebin’s diverse communities
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed one day ago

Customer Solutions Representative

at AGL

This is a Full time job

Adelaide SA(Hybrid)
  • Adelaide based | Permanent Full time role
  • Support customers over the phone with account and billing enquiries
  • Generous employee benefits
Join us as an Inbound Customer Solutions Representative and experience the satisfaction of making a genuine difference for our customers every day!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed four days ago

Receptionist

at TotalFusion Brisbane Lions Pty Ltd ATF TFBL Unit Trust

This is a Casual/Vacation job

Springfield, Brisbane QLD
TotalFusion Lions Springfield, has an exciting opportunity for an experienced passionate and vibrant Receptionist to join our Customer Service Team.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed six days ago

Customer Service Team Leader

at Public Sector People

This is a Contract/Temp job

Perth WA
90000-95000
Lead a customer services team and improve service delivery within a purpose-led organisation. Six-month, full-time contract.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed seven days ago

Building Performance & Optimisation Lead

at Airmaster Australia

This is a Full time job

Melbourne VIC(Hybrid)
  • Work for an Industry Leader who service Tier 1 clients across multiple sectors
  • Join a premier Australian HVAC company that prioritises physical & mental health
  • Thrive in a supportive & close-knit team and receive competitive remuneration
We are seeking an enthusiastic and driven Building Performance & Optimisation Lead to take us and our clients to the next level!
subClassification: Building Services EngineeringBuilding Services Engineering classification: Engineering(Engineering)
7d ago
Listed one hour ago

Key Accounts Supervisor

at Centurion
Be an early applicant

This is a Full time job

Perth Airport, Perth WA
  • Lead and develop a newly established Key Account Support team
  • Manage key customer relationships, escalations and service delivery
  • Drive SLA performance, retention and continuous service improvement
Lead a newly established Key Account Support team, strengthen customer relationships and drive service excellence across Centurion’s key accounts.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
Listed two days ago

Collections Officer (Part-Time) Sydney Office or Remote Australia-wide

at Wise Group

This is a Part time job

Macquarie Park, Sydney NSW(Remote)
Join a fantastic team as a Part-time Collections Officer, flexible hours, onsite at Macquarie Park or remotely from anywhere in Australia.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed twenty hours ago

Consumer Support Associate

at Fluidra Group Australia Pty Ltd

This is a Full time job

Smithfield, Sydney NSW
Competitive Salary + Super + Incentives
  • Join a supportive team with hands on training and real growth.
  • Earn competitive pay + super and incentives that reward you.
  • Enjoy stable hours, time off and balance for life outside work.
Join our dream team! Work-life balance, learning opportunities, competitive pay & great perks await.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
20h ago
Listed fifty minutes ago

Client Liaison Associate

at Urban Utilities
Be an early applicant

This is a Full time job

Darra, Brisbane QLD
  • Contribute to service and process improvements
  • Genuine care for our team, our customers, communities, and the environment
  • Darra location
Support client relationships, service delivery and process improvement while ensuring exceptional customer experience.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
50m ago
Listed twenty five days ago

Customer Experience - Healthcare

at Affinity Nursing

This is a Full time job

Woolloongabba, Brisbane QLD
A fast paced, relationship driven role where you’ll build connections, match nurses with opportunities, solve problems and keep their journey moving.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
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