Senior Cx Jobs (with Salaries)

This is a featured job

Senior Solution Architect - Dynamics 365 Customer Engagement

This is a Full time job

You will lead the technical design and delivery of complex digital transformation programs for major Western Australian clients.

subClassification: ArchitectsArchitects

classification: Information & Communication Technology(Information & Communication Technology)

Featured

Listed six days ago

CXM - Client Xperience Manager

at Sparrow XPL

This is a Full time job

Mornington, Mornington Peninsula & Bass Coast VIC(Hybrid)

$80,000 – $90,000 per year

Own the full client experience at a fast-growing AI-enabled freight platform
Build workflows, lead a team, and shape how we deliver value to clients
Genuine scope to build — not inherit — a function from the ground up

Own the full client experience at a fast-growing AI-enabled freight platform
Build workflows, lead a team, and shape how we deliver value to clients
Genuine scope to build — not inherit — a function from the ground up

This role has genuine scope — you will help shape what client experience means for this business, not inherit a fixed model. You'll get to build it.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

6d ago

Listed five days ago

Director, Customer Success, CX

at NICE Systems Australia Pty Limited

This is a Full time job

Sydney NSW

We are looking for a Director, Customer Success to design, lead, and embed the operating model that turns signed into successful. This role owns...

subClassification: ArchitectsArchitects

classification: Information & Communication Technology(Information & Communication Technology)

5d ago

Listed one day ago

Customer Experience (CX) Manager

at Private Advertiser

This is a Full time job

Banyo, Brisbane QLD

Lead Transformation
Drive Digital Innovation
Influence Growth

Lead Transformation
Drive Digital Innovation
Influence Growth

Lead the transformation of the Customer Experience function, improving customer experience, and enhancing operational excellence

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

1d ago

Listed twenty days ago

Consulting Director

at Datacom

This is a Full time job

Sydney NSW

Leading Technology Provider
Hybrid Working
New Role

Leading Technology Provider
Hybrid Working
New Role

We help organisations accelerate growth through CX, digital engagement, MarTech and AI-enabled experiences.

subClassification: ConsultantsConsultants

classification: Information & Communication Technology(Information & Communication Technology)

20d ago

Listed seventeen hours ago

Account Lead

at Codex Consulting

This is a Full time job

Melbourne VIC(Hybrid)

$180,000 – uncapped OTE + super

Step into AI & cloud consulting without needing a tech background
Uncapped earning potential + direct access to C-suite decision makers
Work with AWS and a high-performing, no-ego team on industry-shaping projects

Step into AI & cloud consulting without needing a tech background
Uncapped earning potential + direct access to C-suite decision makers
Work with AWS and a high-performing, no-ego team on industry-shaping projects

AI & cloud consultancy, helping major retail, supply chain and CPG businesses transform with AI. Own executive relationships, drive growth!

subClassification: Account & Relationship ManagementAccount & Relationship Management

classification: Sales(Sales)

17h ago

Listed seven days ago

CX Platform Product Owner

at Entain Group PTY LTD

This is a Full time job

Brisbane QLD(Hybrid)

Embrace your need for a work-life balance through hybrid working.
Enjoy the free onsite barista and a fully stocked fridge and more.
Celebrate the joy of starting a family with 12 weeks of paid parental leave.

Embrace your need for a work-life balance through hybrid working.
Enjoy the free onsite barista and a fully stocked fridge and more.
Celebrate the joy of starting a family with 12 weeks of paid parental leave.

Own and evolve Salesforce CX platform, driving strategy, AI, and delivery to improve customer outcomes, efficiency, and commercial value.

subClassification: OtherOther

classification: Engineering(Engineering)

7d ago

Listed sixteen hours ago

Principal Solution Architect

at FinXL IT Professional Services

This is a Contract/Temp job

Sydney NSW

FinXL is seeking a Principal Solution Architect for a 12-month contract with a leading wealth management client.

subClassification: ArchitectsArchitects

classification: Information & Communication Technology(Information & Communication Technology)

16h ago

Listed two days ago

Senior CCaaS & AI Solutions Architect

at Datacom

This is a Full time job

Sydney NSW(Hybrid)

Solutions Architect

Opportunities for Growth and Professional Development
Flexible Work Arrangements and Work From Home
Employee discounts across Tech, Health, Travel and more!

Opportunities for Growth and Professional Development
Flexible Work Arrangements and Work From Home
Employee discounts across Tech, Health, Travel and more!

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisation

subClassification: ArchitectsArchitects

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

Listed five days ago

CX Operations Manager

at Domain Group

This is a Full time job

Melbourne VIC(Hybrid)

competitive salary + bonus

Real Estate software for Agency clients.
Own CX strategy and processes, leadership of local & international team.
Hybrid working, sociable team and career development opportunities.

Real Estate software for Agency clients.
Own CX strategy and processes, leadership of local & international team.
Hybrid working, sociable team and career development opportunities.

Real estate software solutions. Own CX strategy & processes with leadership of local & overseas Customer Support team. Hybrid working & sociable team.

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5d ago

Listed thirteen hours ago

Senior Solution Architect - Dynamics 365 Customer Engagement

at IBM

This is a Full time job

Perth WA(Hybrid)

You will lead the technical design and delivery of complex digital transformation programs for major Western Australian clients.

subClassification: ArchitectsArchitects

classification: Information & Communication Technology(Information & Communication Technology)

13h ago

Listed two days ago

Customer Experience Manager

at By Charlotte

This is a Full time job

Rosebery, Sydney NSW(Hybrid)

Own the end-to-end customer journey
Build clienteling capability from the ground up
Be part of a brand with heart, scaling fast

Own the end-to-end customer journey
Build clienteling capability from the ground up
Be part of a brand with heart, scaling fast

Connection is at the heart of everything we make. We're looking for someone to bring that same intention to every customer interaction.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

2d ago

Listed twelve days ago

Head of Delivery & Transformation

at xceltium

This is a Full time job

North Sydney, Sydney NSW(Hybrid)

Attractive salary package + STI

Transformation role working directly with Head of Innovation & IT
Bring structure and discipline across a growing transformation portfolio
Hybrid flexibility with visibility across stores and operational teams

Transformation role working directly with Head of Innovation & IT
Bring structure and discipline across a growing transformation portfolio
Hybrid flexibility with visibility across stores and operational teams

Be developed and mentored in growing business with inclusive culture

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

12d ago

Listed one day ago

Project Manager | Digital | Commerce Platforms

at Expertech

This is a Full time job

Melbourne VIC(Hybrid)

$140K-$160K+ superannuation

Lead end-2-end dvelivery of large-scale digital commerce and customer experience transformation program.

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

1d ago

Listed eight days ago

Senior Manager – Customer Onboarding & Implementation

at Team Global Express

This is a Full time job

Melbourne Airport, Melbourne VIC

Work with one of Australia`s leading logistics businesses
Be Part of the TGE transformation journey
Career Growth in a Business that’s Evolving

Work with one of Australia`s leading logistics businesses
Be Part of the TGE transformation journey
Career Growth in a Business that’s Evolving

Ready to lead the moment where customer promises become customer reality? Opportunity to elevate customer onboarding and implementation at TGE Freight

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

8d ago

Listed nineteen hours ago

Senior Full-Stack Developer

at TJX Australia (TK Maxx) Pty Ltd

This is a Full time job

Mascot, Sydney NSW

Lead complex full‑stack solutions supporting large‑scale retail operations
Enjoy a flexible hybrid working model
Modern tech stack across .NET, Azure, APIs, and cloud platforms

Lead complex full‑stack solutions supporting large‑scale retail operations
Enjoy a flexible hybrid working model
Modern tech stack across .NET, Azure, APIs, and cloud platforms

Lead full‑stack development delivering secure, scalable retail platforms in a global team

subClassification: Developers/ProgrammersDevelopers/Programmers

classification: Information & Communication Technology(Information & Communication Technology)

19h ago

Listed one day ago

Project Manager for Salesforce and Data Agency

at Comet CX

This is a Full time job

Sydney NSW(Remote)

$100,000 – $130,000 per year

PM role at boutique Salesforce partner with great clients. Own scope, budget, & stakeholders end-to-end. PM ability valued over Salesforce experience

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

1d ago

Listed one day ago

Head of Delivery

at The Onset

This is a Full time job

Sydney NSW(Hybrid)

$240,000 - $270,000 plus Super

Work directly with the Founder
Work on large-scale insurance technology implementations
Join a scaling business where delivery excellence is central to success.

Work directly with the Founder
Work on large-scale insurance technology implementations
Join a scaling business where delivery excellence is central to success.

Lead the delivery function that defines how enterprise technology gets delivered.

subClassification: Management & Change ConsultingManagement & Change Consulting

classification: Consulting & Strategy(Consulting & Strategy)

1d ago

Listed two days ago

Manager – Finance Operations | Process Ownership & Cross-Border Leadership

at Probe CX

This is a Full time job

Melbourne VIC

Own end-to-end finance operations & strategic banking relationships.
Lead, coach & elevate our offshore Shared Services team from Melbourne CBD.
Modern tech ecosystem (NetSuite, Adaptive & Blackline) | Requires CA or CPA.

Own end-to-end finance operations & strategic banking relationships.
Lead, coach & elevate our offshore Shared Services team from Melbourne CBD.
Modern tech ecosystem (NetSuite, Adaptive & Blackline) | Requires CA or CPA.

Drive global finance operations with true process autonomy. Manage premium tech & lead our offshore shared services team from a modern Melbourne hub.

subClassification: Financial Managers & ControllersFinancial Managers & Controllers

classification: Accounting(Accounting)

2d ago

Listed two days ago

Service Delivery Manager

at DXC Technology Australia & New Zealand

This is a Full time job

Melbourne VIC(Hybrid)

Service Delivery experience within managed services environments required
Melbourne based, perm role, hybrid role
Suitable candidates must have excellent interpersonal and stakeholder engagement

Service Delivery experience within managed services environments required
Melbourne based, perm role, hybrid role
Suitable candidates must have excellent interpersonal and stakeholder engagement

Brand new perm Service Delivery role available in Melbourne!

subClassification: ManagementManagement

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

Listed seventeen hours ago

Product Delivery Manager, APAC

at Beonic

This is a Full time job

Surry Hills, Sydney NSW(Hybrid)

$145,000 to $150,000 + Super

Lead cross-functional teams in cutting-edge AI and IoT projects.
Drive impactful product delivery in a dynamic, high-growth SaaS environment.
Thrive in a supportive culture that values diversity and career growth.

Lead cross-functional teams in cutting-edge AI and IoT projects.
Drive impactful product delivery in a dynamic, high-growth SaaS environment.
Thrive in a supportive culture that values diversity and career growth.

Transform strategy into reality by leading agile squads to deliver our innovative place intelligence platform.

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

17h ago

Listed one day ago

Senior Project Manager

at Robert Walters

This is a Contract/Temp job

Melbourne VIC(Hybrid)

Flexible Day-rate depending on experience

Hybrid working
Ideal Melbourne CBD location with a competitive day rate
Industry leading benefits

Hybrid working
Ideal Melbourne CBD location with a competitive day rate
Industry leading benefits

Senior Project Manager role based in Melbourne within a leading superannuation organisation, shaping a greenfield strategy.

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

1d ago

Listed one day ago

Architect

at Comet CX

This is a Full time job

Sydney NSW(Remote)

$140,000 – $180,000 per year

Architect role at a boutique Salesforce partner. Snowflake, data engineering, integration. Hands-on, high-level, and genuinely novel work.

subClassification: ArchitectsArchitects

classification: Information & Communication Technology(Information & Communication Technology)

1d ago

Listed one day ago

Senior Business Analyst

at Colonial First State Investments Limited

This is a Contract/Temp job

Sydney NSW(Hybrid)

Sydney CBD location with hybrid work arrangements (3 days/week in office)
Join one of Australia's largest Super & Investments provider
An inspiring environment that encourages development and celebrates success

Sydney CBD location with hybrid work arrangements (3 days/week in office)
Join one of Australia's largest Super & Investments provider
An inspiring environment that encourages development and celebrates success

Senior Business Analyst leading analysis to shape initiatives, inform decisions, and deliver key business and customer value aligned to CFS.

subClassification: Business/Systems AnalystsBusiness/Systems Analysts

classification: Information & Communication Technology(Information & Communication Technology)

1d ago

Listed nine days ago

Technical Product Owner – Customer & Digital Solutions

at DXC Technology Australia & New Zealand

This is a Contract/Temp job

Melbourne VIC(Hybrid)

Melbourne or Sydney based (CBD)
Exciting opportunity on fast paced project
Contract opportunity

Melbourne or Sydney based (CBD)
Exciting opportunity on fast paced project
Contract opportunity

Maximise customer, business & commercial value through the successful delivery of customer centric digital solutions aligned to organisational goals!

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

9d ago

Listed twenty eight days ago

Senior Manager/Director - Defence Consulting - Data & Digital

at Tenacity CX

This is a Full time job

Canberra ACT(Hybrid)

Clear career progression pathways
Flexible working arranagement
Work on high-profile Defence transformation programs with real impact

Clear career progression pathways
Flexible working arranagement
Work on high-profile Defence transformation programs with real impact

Multiple Defence leadership roles for leading consulting firm across data, tech & transformation

subClassification: ManagementManagement

classification: Information & Communication Technology(Information & Communication Technology)

28d ago•Expiring

Listed two days ago

Customer Design & Improvement Lead

at Team Global Express

This is a Full time job

Melbourne Airport, Melbourne VIC

Work with one of Australia`s leading logistics businesses
Be Part of the TGE transformation journey
Grow your career in an innovative, fast-paced environment

Work with one of Australia`s leading logistics businesses
Be Part of the TGE transformation journey
Grow your career in an innovative, fast-paced environment

Drive smarter, faster, smoother customer processes across Customer Service, Customer Success, Onboarding/Implementation & Premium Customer Service!

subClassification: Strategy & PlanningStrategy & Planning

classification: Consulting & Strategy(Consulting & Strategy)

2d ago

Listed seven days ago

Product Lead

at Dexterous Group

This is a Part time job

North Sydney, Sydney NSW(Hybrid)

$160,000 – $180,000 per year

Positive, purpose-led culture
Competitive package – Strong remuneration with performance-based incentives.

Positive, purpose-led culture
Competitive package – Strong remuneration with performance-based incentives.

Lead the future of AI in finance. Own the vision, build smart solutions, and drive real impact with a supportive, purpose-driven team.

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

7d ago

Listed nine days ago

Senior/Lead Platform Engineer — Continuous Delivery and DevEx

at Software At Scale

This is a Contract/Temp job

Sydney NSW(Hybrid)

Senior, hands-on technical lead for a multi-quarter platform and CI/CD uplift in a regulated Australian financial institution.

subClassification: OtherOther

classification: Engineering(Engineering)

9d ago

Listed seven days ago

Associate Director, Product and Process

at Optus

This is a Full time job

Sydney NSW(Hybrid)

Fantastic office culture and opportunity for personal growth
Optus products and discounts with corporate partners
Hybrid working model

Fantastic office culture and opportunity for personal growth
Optus products and discounts with corporate partners
Hybrid working model

Lead end-to-end mobile journeys at Optus—shape strategy, drive CX innovation, and deliver seamless experiences across digital, retail & AI channels.

subClassification: TelecommunicationsTelecommunications

classification: Information & Communication Technology(Information & Communication Technology)

7d ago•Expiring

Listed two days ago

Customer Success Manager - NV1

at DXC Technology Australia & New Zealand

This is a Full time job

Canberra ACT(Hybrid)

Canberra based
NV1 clearance mandatory

Canberra based
NV1 clearance mandatory

Challenging CSM role available working for one of our busiest Federal Government projects.

subClassification: ManagementManagement

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

Listed fourteen days ago

Senior Solutions Architect

at CyberCX

This is a Full time job

Sydney NSW(Hybrid)

Join an industry leader and tackle some of the industry's most interesting challenges.

subClassification: ArchitectsArchitects

classification: Information & Communication Technology(Information & Communication Technology)

14d ago

181 senior cx jobs in Australia

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Senior Solution Architect - Dynamics 365 Customer Engagement

CXM - Client Xperience Manager

Director, Customer Success, CX

Customer Experience (CX) Manager

Consulting Director

Account Lead

CX Platform Product Owner

Principal Solution Architect

Senior CCaaS & AI Solutions Architect

CX Operations Manager

Senior Solution Architect - Dynamics 365 Customer Engagement

Customer Experience Manager

Head of Delivery & Transformation

Project Manager | Digital | Commerce Platforms

Senior Manager – Customer Onboarding & Implementation

Senior Full-Stack Developer

Project Manager for Salesforce and Data Agency

Head of Delivery

Manager – Finance Operations | Process Ownership & Cross-Border Leadership

Service Delivery Manager

Product Delivery Manager, APAC

Senior Project Manager

Architect

Senior Business Analyst

Technical Product Owner – Customer & Digital Solutions

Senior Manager/Director - Defence Consulting - Data & Digital

Customer Design & Improvement Lead

Product Lead

Senior/Lead Platform Engineer — Continuous Delivery and DevEx

Associate Director, Product and Process

Customer Success Manager - NV1

Senior Solutions Architect

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