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This is a featured job

Client Remediation Officer (Customer Resolution Specialist)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

External Dispute Resolution Consultant

at HomeStart
Be an early applicant

This is a Full time job

Adelaide SA(Hybrid)
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
Featured
Featured
Listed six days ago

Client Remediation Officer (Customer Resolution Specialist)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
  • Monday - Friday only! No evening, weekend shifts or travel required!
  • Boost your take-home pay with employee benefits and novated leasing
  • Modern King Street office with great facilities & close to public transport
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed fourteen days ago

Client Remediation Officer (Customer Resolution Specialist)

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Enjoy real career growth with training, support and clear pathways forward
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Enjoy real career growth with training, support and clear pathways forward
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
Own client cases end-to-end, from intake to resolution. Drive fair, timely outcomes and help shape a brand-new remediation function!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed one hour ago

Member Resolutions Officer - Administration

at AustralianSuper
Be an early applicant

This is a Contract/Temp job

Melbourne VIC(Hybrid)
  • 12-month opportunity
  • Hybrid working arrangements
  • Superannuation experience essential
  • 12-month opportunity
  • Hybrid working arrangements
  • Superannuation experience essential
Help resolve member complaints fairly and effectively, delivering better outcomes and experiences at Australia's largest super fund.
Help resolve member complaints fairly and effectively, delivering better outcomes and experiences at Australia's largest super fund.
subClassification: OtherOther
classification: Insurance & Superannuation(Insurance & Superannuation)
1h ago
1h ago
Listed five days ago

Client Engagement Officer

at Department of Treasury and Finance

This is a Full time job

Port Adelaide, Adelaide SA
Remuneration $57,842 - $63154
  • Flexible working options including part time hours
  • Salary packaging options
  • Supportive career development opportunities
  • Flexible working options including part time hours
  • Salary packaging options
  • Supportive career development opportunities
We require people with excellent Customer service skills to work in a fast paced, flexible and responsive workplace
We require people with excellent Customer service skills to work in a fast paced, flexible and responsive workplace
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed fourteen days ago

Client Remediation Team Lead (Customer Resolution)

at Trilogy Care Pty Ltd
Be an early applicant

This is a Full time job

Brisbane QLD
  • Build and lead a brand-new function from the ground up
  • Modern King Street office with great facilities & close to public transport
  • Strong autonomy with influence across the business
  • Build and lead a brand-new function from the ground up
  • Modern King Street office with great facilities & close to public transport
  • Strong autonomy with influence across the business
Lead client remediation end-to-end, manage investigations, coach your team, & drive quality outcomes through accountability & continuous improvement.
Lead client remediation end-to-end, manage investigations, coach your team, & drive quality outcomes through accountability & continuous improvement.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed five days ago

Customer Complaints and Resolution Officer

at Department of Transport and Major Infrastructure

This is a Full time job

Innaloo, Perth WA
$86,439 – $92,795 per year
  • Impactful government role
  • Flexible work & strong benefits
  • Career growth opportunities
  • Impactful government role
  • Flexible work & strong benefits
  • Career growth opportunities
Resolve complex customer complaints, manage escalations, and support towing regulation governance while delivering high-quality service and advice.
Resolve complex customer complaints, manage escalations, and support towing regulation governance while delivering high-quality service and advice.
subClassification: Government - StateGovernment - State
classification: Government & Defence(Government & Defence)
5d ago
5d ago
Listed two hours ago

External Dispute Resolution Consultant

at HomeStart
Be an early applicant

This is a Full time job

Adelaide SA(Hybrid)
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
  • Work that makes a difference to South Australians
  • Annual salary increases
  • WFH flexibility + 5 weeks leave
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
Play a pivotal role resolving HomeStart's most complex customer matters and make a real difference for South Australians.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
2h ago
2h ago
Listed one day ago

Support Specialist

at PRA

This is a Full time job

Brisbane QLD(Remote)
$70,000 + Super
Great support skills? Put them to work for the planet. Apply now
Great support skills? Put them to work for the planet. Apply now
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
1d ago•Expiring
1d ago•Expiring
Listed one day ago

Manager, Triage and Resolution

at Office of the Health Ombudsman

This is a Part time job

Brisbane QLD
  • Manage the efficient and effective delivery and coordination of a team
  • Oversee the team’s efficient management
  • Oversee the efficient management and triaging of health service complaints
  • Manage the efficient and effective delivery and coordination of a team
  • Oversee the team’s efficient management
  • Oversee the efficient management and triaging of health service complaints
The Manager, Triage and Resolution is responsible for the co-ordination and management of the Triage and Resolution Team
The Manager, Triage and Resolution is responsible for the co-ordination and management of the Triage and Resolution Team
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed two hours ago

Customer Support & Communications Specialist

at NurtureCloud
Be an early applicant

This is a Full time job

Sydney NSW(Hybrid)
Own support, customer communication and release communication for a fast-growing proptech SaaS platform in Sydney.
Own support, customer communication and release communication for a fast-growing proptech SaaS platform in Sydney.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
2h ago
2h ago
Listed one day ago

Compliance & Support Officer

at Complete Employment Service Pty Ltd

This is a Full time job

North Adelaide, Adelaide SA
Providing quality Employment Consulting Services to a diverse range of participants through the Remote Australia Employment Service Program.
Providing quality Employment Consulting Services to a diverse range of participants through the Remote Australia Employment Service Program.
subClassification: Employment ServicesEmployment Services
classification: Community Services & Development(Community Services & Development)
1d ago
1d ago
Listed eight hours ago

Support Analyst

at Emanate Technology Pty Ltd

This is a Full time job

Canberra ACT
AUD 65000 - 85000 per annum
Looking for a Support Analyst for a growing business in the heart of Canberra's CBD.
Looking for a Support Analyst for a growing business in the heart of Canberra's CBD.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
8h ago
8h ago
Listed one day ago

Customer Support Specialist

at Mable

This is a Full time job

Sydney NSW(Hybrid)
Join HomeMade - where purpose meets impact! Help transform care in Australia, empower lives, and grow your career in a dynamic, tech-driven team.
Join HomeMade - where purpose meets impact! Help transform care in Australia, empower lives, and grow your career in a dynamic, tech-driven team.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty six days ago

Customer Care & Servicing

at Resolution Life

This is a Contract/Temp job

Sydney NSW(Remote)
  • 6-month Part-time opportunity (22.5 hours per week)
  • Chance to gain valuable experience and be considered for ongoing opportunities
  • Amazing flexible working arrangements
  • 6-month Part-time opportunity (22.5 hours per week)
  • Chance to gain valuable experience and be considered for ongoing opportunities
  • Amazing flexible working arrangements
This is an initial 6‑month maternity leave cover, working part‑time (22.5 hours per week) on Monday, Tuesday and Wednesday.
This is an initial 6‑month maternity leave cover, working part‑time (22.5 hours per week) on Monday, Tuesday and Wednesday.
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
26d ago•Expiring
26d ago•Expiring
Listed four days ago

Customer Solutions Consultant

at Resolution Life

This is a Full time job

Sydney NSW(Hybrid)
  • Permanent and fixed term opportunities available
  • Amazing flexible working arrangements
  • Handle a blend of inbound and outbound interactions
  • Permanent and fixed term opportunities available
  • Amazing flexible working arrangements
  • Handle a blend of inbound and outbound interactions
A Customer Solutions Consultant role offers the chance to become a trusted voice for customers navigating their life insurance journey!
A Customer Solutions Consultant role offers the chance to become a trusted voice for customers navigating their life insurance journey!
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
4d ago
4d ago
Listed one day ago

Customer Support Representative

at Data#3 Limited

This is a Full time job

Melbourne VIC(Hybrid)
Join Data#3’s award-winning team delivering IT licensing support, flexible work, strong culture, and career growth.
Join Data#3’s award-winning team delivering IT licensing support, flexible work, strong culture, and career growth.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
1d ago
1d ago
Listed fifteen days ago

Complaints Officer

at Trilogy Care Pty Ltd

This is a Full time job

Brisbane QLD
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Join a growing aged care provider where your impact is seen and valued
  • Modern King Street office with great facilities & close to public transport
  • Boost your take-home pay with employee benefits and novated leasing
  • Join a growing aged care provider where your impact is seen and valued
Drive efficient resolution of commission complaints with precision, streamlined processes, and exceptional organisational skills.
Drive efficient resolution of commission complaints with precision, streamlined processes, and exceptional organisational skills.
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
15d ago
15d ago
Listed twenty two hours ago

Customer Support Advisor

at HELLIOS INFORMATION PTY

This is a Full time job

Murarrie, Brisbane QLD(Hybrid)
$65,000 – $75,000 per year + Superannuation
  • Performance related bonus after 6 months
  • 25 days holiday per year + statutory holidays
  • Superannuation
  • Performance related bonus after 6 months
  • 25 days holiday per year + statutory holidays
  • Superannuation
To provide excellent customer service through first line support to our customers as well as validating and managing customer data.
To provide excellent customer service through first line support to our customers as well as validating and managing customer data.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22h ago
22h ago
Listed one day ago

2 x Customer Operations Support Officers

at ManpowerGroup Talent Solutions (BH)

This is a Contract/Temp job

Parramatta, Sydney NSW(Hybrid)
$35 - $38.99 p.h. + plus super
  • Good chance of contract extension
  • Flexible working arrangements
  • Big 4 Bank
  • Good chance of contract extension
  • Flexible working arrangements
  • Big 4 Bank
2 x Customer Operations Officers required for a contract with a 'big 4' bank.
2 x Customer Operations Officers required for a contract with a 'big 4' bank.
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
1d ago
1d ago
Listed six days ago

Resolution Specialist

at Australian Retirement Trust

This is a Full time job

Sydney NSW(Hybrid)
Base +14% Super
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of through excellent train
  • Balance your work between WFH in person days
  • You'll get 14 super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of through excellent train
  • Balance your work between WFH in person days
Manage complex insurance disputes, including AFCA matters, partnering with stakeholders to deliver fair, compliant outcomes for members.
Manage complex insurance disputes, including AFCA matters, partnering with stakeholders to deliver fair, compliant outcomes for members.
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
6d ago
6d ago
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