Digital Cx Full Time Jobs in Australia - May 2026

This is a featured job

eCommerce Manager

This is a Full time job

Contribute to the evolution of a scalable, customer-centric eCom environment
Lead digital growth across Shopify, SEO, CRM and paid media channels
Shape how we connect with 80,000+ customers in a growing business

Contribute to the evolution of a scalable, customer-centric eCom environment
Lead digital growth across Shopify, SEO, CRM and paid media channels
Shape how we connect with 80,000+ customers in a growing business

Lead eCommerce & digital performance within a scaling business, driving conversion, customer experience through Shopify management & business outcomes

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

Featured

This is a featured job

Head of Digital

at Online Education Services

This is a Full time job

Cremorne, Melbourne VIC(Hybrid)

Lead digital strategy to drive traffic, engagement, and student conversion
Work for a vibrant, values-led organisation
Hybrid working – Great work/life balance

Lead digital strategy to drive traffic, engagement, and student conversion
Work for a vibrant, values-led organisation
Hybrid working – Great work/life balance

Head of Digital to lead digital strategy, optimise web performance, and drive growth in traffic, engagement, and student conversion outcomes.

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

Featured

Listed eleven days ago

Digital CX Content Designer

at Wyndham City Council

This is a Full time job

Werribee, Melbourne VIC(Hybrid)

Permanent
Full time
Fortnightly RDO

Permanent
Full time
Fortnightly RDO

Contribute to strategic digital projects, using customer insights, analytics and stakeholder feedback to identify opportunities for improvement

subClassification: OtherOther

classification: Marketing & Communications(Marketing & Communications)

11d ago

Listed ten hours ago

AXL + Co - Digital Co-ordinator

at AXL & CO PTY LIMITED

Be an early applicant

This is a Full time job

Rosebery, Sydney NSW(Hybrid)

Execute the day-to-day engine of AXL’s Digital growth. Drive traffic, conversion, and revenue through fast, accurate execution.

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

10h ago

Listed eight days ago

CXM - Client Xperience Manager

at Sparrow XPL

This is a Full time job

Mornington, Mornington Peninsula & Bass Coast VIC(Hybrid)

$80,000 – $90,000 per year

Own the full client experience at a fast-growing AI-enabled freight platform
Build workflows, lead a team, and shape how we deliver value to clients
Genuine scope to build — not inherit — a function from the ground up

Own the full client experience at a fast-growing AI-enabled freight platform
Build workflows, lead a team, and shape how we deliver value to clients
Genuine scope to build — not inherit — a function from the ground up

This role has genuine scope — you will help shape what client experience means for this business, not inherit a fixed model. You'll get to build it.

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

8d ago

Listed eleven hours ago

Digital Product Manager

at Team Global Express

Be an early applicant

This is a Full time job

Melbourne VIC(Hybrid)

We’re looking for a commercially minded, innovative Digital Product Manager to lead the evolution of TGE Freight’s customer digital experience and...

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

11h ago

Listed two days ago

Digital UI / UX Designer

at Thirst Creative

This is a Full time job

Carlton, Melbourne VIC(Hybrid)

Hybrid UI/UX Designer with Webflow skills, creating accessible, high-performing digital experiences from concept to launch.

subClassification: Web & Interaction DesignWeb & Interaction Design

classification: Design & Architecture(Design & Architecture)

2d ago

Listed one day ago

SaaS | Customer Success Manager

at PAN Software Pty Ltd

This is a Full time job

Forest Hill, Melbourne VIC(Hybrid)

We are looking for a Customer Success Manager (CSM). Flexible working arrangements, casual & friendly environment.

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

1d ago

Listed two days ago

Manager Digital Products

at NSW Department of Customer Service

This is a Full time job

Parramatta, Sydney NSW(Hybrid)

$149739.0k - $173174.0k p.a.

Lead a critical government CRM, driving digital stability, vendor delivery, and continuous improvement to support consumer protection across NSW.

subClassification: Government - StateGovernment - State

classification: Government & Defence(Government & Defence)

2d ago

Listed three days ago

Customer Experience (CX) Manager

at Private Advertiser

This is a Full time job

Banyo, Brisbane QLD

Lead Transformation
Drive Digital Innovation
Influence Growth

Lead Transformation
Drive Digital Innovation
Influence Growth

Lead the transformation of the Customer Experience function, improving customer experience, and enhancing operational excellence

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

3d ago

Listed three days ago

Head of Digital

at Online Education Services

This is a Full time job

Cremorne, Melbourne VIC(Hybrid)

Lead digital strategy to drive traffic, engagement, and student conversion
Work for a vibrant, values-led organisation
Hybrid working – Great work/life balance

Lead digital strategy to drive traffic, engagement, and student conversion
Work for a vibrant, values-led organisation
Hybrid working – Great work/life balance

Head of Digital to lead digital strategy, optimise web performance, and drive growth in traffic, engagement, and student conversion outcomes.

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

3d ago

Listed seventeen days ago

Digital Experience Lead

at BankVic

This is a Full time job

Melbourne VIC(Hybrid)

Permanent full time opportunity
Hybrid working environment
Work with a member owned organisation and certified B-Corp

Permanent full time opportunity
Hybrid working environment
Work with a member owned organisation and certified B-Corp

Join BankVic and lead the development, ongoing optimisation and management of BankVic's digital products and assets.

subClassification: OtherOther

classification: Banking & Financial Services(Banking & Financial Services)

17d ago

Listed fifteen hours ago

eCommerce Manager

at Minappi Pty Ltd

This is a Full time job

Caringbah, Sydney NSW

Contribute to the evolution of a scalable, customer-centric eCom environment
Lead digital growth across Shopify, SEO, CRM and paid media channels
Shape how we connect with 80,000+ customers in a growing business

Contribute to the evolution of a scalable, customer-centric eCom environment
Lead digital growth across Shopify, SEO, CRM and paid media channels
Shape how we connect with 80,000+ customers in a growing business

Lead eCommerce & digital performance within a scaling business, driving conversion, customer experience through Shopify management & business outcomes

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

15h ago

Listed one day ago

eCommerce Manager

at Body Science International

This is a Full time job

Burleigh Heads, Gold Coast QLD

Iconic market leading brand
Significant growth opportunity
Great Gold Coast office and team

Iconic market leading brand
Significant growth opportunity
Great Gold Coast office and team

An experienced/commercially minded eCommerce leader who can take ownership of our online experience & drive performance across our digital ecosystem.

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

1d ago

Listed eleven days ago

Digital & Process Lead - Parts

at Komatsu Australia Pty Ltd

This is a Full time job

Fairfield, Sydney NSW(Hybrid)

Market leading salary + car allowance + STI

Lead digital change across OEM parts platforms & process flows
WFH flexibility up to 2-days a week with strong team collaboration
Drive automation, smarter processes & continuous improvement

Lead digital change across OEM parts platforms & process flows
WFH flexibility up to 2-days a week with strong team collaboration
Drive automation, smarter processes & continuous improvement

Shape Komatsu's OEM parts platform - driving innovation, automation and better customer and business workflows.

subClassification: OtherOther

classification: Information & Communication Technology(Information & Communication Technology)

11d ago

Listed eleven days ago

E-commerce & CRM Specialist

at Ride Electric

This is a Full time job

Southport, Gold Coast QLD

$70,000 – $90,000 per year

Ride Electric is a Market leader focused on becoming an employer of Choice with great staff focusing on business success opportunity and culture

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

11d ago

Listed three days ago

E-Commerce Manager

at Australian United Retailers

This is a Full time job

South Wharf, Melbourne VIC(Hybrid)

Hybrid working conditions
Employee Assistance Program and Gym access inclusions
Located in Melbourne's CBD

Hybrid working conditions
Employee Assistance Program and Gym access inclusions
Located in Melbourne's CBD

Be part of something meaningful. Join AUR and help drive the next phase of digital growth across our network.

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

3d ago

Listed fourteen hours ago

Ecommerce Specialist

at Inskincosmedics

Be an early applicant

This is a Full time job

Lidcombe, Sydney NSW

Work in a beautiful, brand-new office space near Sydney Olympic Park.
A focused role where you can truly master the operational side of ecommerce
Be part of a growing company with 3 homegrown, high-performance skincare brands.

Work in a beautiful, brand-new office space near Sydney Olympic Park.
A focused role where you can truly master the operational side of ecommerce
Be part of a growing company with 3 homegrown, high-performance skincare brands.

An ecommence focused role for someone passionate about skincare and the online space, ready to deliver an exceptional experience for our partners.

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

14h ago

Listed nine days ago

CX Platform Product Owner

at Entain Group PTY LTD

This is a Full time job

Brisbane QLD(Hybrid)

Embrace your need for a work-life balance through hybrid working.
Enjoy the free onsite barista and a fully stocked fridge and more.
Celebrate the joy of starting a family with 12 weeks of paid parental leave.

Embrace your need for a work-life balance through hybrid working.
Enjoy the free onsite barista and a fully stocked fridge and more.
Celebrate the joy of starting a family with 12 weeks of paid parental leave.

Own and evolve Salesforce CX platform, driving strategy, AI, and delivery to improve customer outcomes, efficiency, and commercial value.

subClassification: OtherOther

classification: Engineering(Engineering)

9d ago

Listed one day ago

Senior Solution Architect

at Digital Canberra

This is a Full time job

Canberra ACT

$149,172 - $167,151

help shape the future of digital health
design and deliver innovative, integrated digital solutions
collaborate with clinicians, technologists, and strategic stakeholders

help shape the future of digital health
design and deliver innovative, integrated digital solutions
collaborate with clinicians, technologists, and strategic stakeholders

N/a

subClassification: ArchitectsArchitects

classification: Information & Communication Technology(Information & Communication Technology)

1d ago

Listed four days ago

Customer Experience Manager

at By Charlotte

This is a Full time job

Rosebery, Sydney NSW(Hybrid)

Own the end-to-end customer journey
Build clienteling capability from the ground up
Be part of a brand with heart, scaling fast

Own the end-to-end customer journey
Build clienteling capability from the ground up
Be part of a brand with heart, scaling fast

Connection is at the heart of everything we make. We're looking for someone to bring that same intention to every customer interaction.

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

4d ago

Listed three days ago

Project Manager | Digital | Commerce Platforms

at Expertech

This is a Full time job

Melbourne VIC(Hybrid)

$140K-$160K+ superannuation

Lead end-2-end dvelivery of large-scale digital commerce and customer experience transformation program.

subClassification: Programme & Project ManagementProgramme & Project Management

classification: Information & Communication Technology(Information & Communication Technology)

3d ago

Listed one day ago

E Commerce Trading & CRM Manager

at Vic's Premium Quality Meat

This is a Full time job

Mascot, Sydney NSW

$150,000 per year

Own and grow an established Shopify business with real commercial accountability
Performance incentives and genuine ownership opportunity from day one
Join an established premium brand with full internal marketing support

Own and grow an established Shopify business with real commercial accountability
Performance incentives and genuine ownership opportunity from day one
Join an established premium brand with full internal marketing support

Hands on Shopify ecommerce role managing Vic’s Online and Victor Churchill seasonal ecommerce with real ownership, growth and incentives.

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

1d ago

Listed ten days ago

Ecommerce & Email Coordinator

at Echt Apparel Pty Ltd

This is a Full time job

Williamstown North, Melbourne VIC

$70,000 – $80,000 per year

Join one of Australia's leading activewear brands with real momentum
Work on a brand with loyal community, fast growth, and big ambition
Own the digital storefront of a leading Australian activewear brand

Join one of Australia's leading activewear brands with real momentum
Work on a brand with loyal community, fast growth, and big ambition
Own the digital storefront of a leading Australian activewear brand

Drive Echt's day-to-day ecommerce ops and customer comms across email, SMS, and app push. Own launches, campaigns, and onsite performance.

subClassification: Direct Marketing & CRMDirect Marketing & CRM

classification: Marketing & Communications(Marketing & Communications)

10d ago

Listed nine days ago

Enabling Lead - Digital Products and Design

at Chorus

This is a Full time job

Perth WA(Hybrid)

Shape digital experiences at Chorus — blending product thinking, human-centred design and innovation to strengthen community care across WA.

subClassification: Web & Interaction DesignWeb & Interaction Design

classification: Design & Architecture(Design & Architecture)

9d ago

Listed three days ago

Digital Operations & Experimentation Specialist

at Foot Locker Australia Holdings, LLC.

This is a Full time job

Murarrie, Brisbane QLD(Hybrid)

Join our team to lead A/B testing and personalisation, build front-end experiments, and work cross-functionally to drive eCommerce conversion.

subClassification: Web Development & ProductionWeb Development & Production

classification: Information & Communication Technology(Information & Communication Technology)

3d ago

Listed eight hours ago

Senior Digital Marketing Specialist

at Carnival Corporation & plc

This is a Full time job

Chatswood, Sydney NSW(Hybrid)

9-day fortnight, bonus & travel perks with a global cruise brand
Drive digital growth for Princess Cruises, a world-leading travel brand
Lead high-impact digital campaigns across paid media, data & growth

9-day fortnight, bonus & travel perks with a global cruise brand
Drive digital growth for Princess Cruises, a world-leading travel brand
Lead high-impact digital campaigns across paid media, data & growth

Lead digital performance for Princess Cruises—drive paid media, data and growth for a global travel brand inspiring unforgettable cruise holidays.

subClassification: Digital & Search MarketingDigital & Search Marketing

classification: Marketing & Communications(Marketing & Communications)

8h ago

Listed two days ago

Digital Customer Platforms Strategy & Development Lead

at Newcastle Greater Mutual Group

This is a Full time job

Newcastle, Newcastle, Maitland & Hunter NSW(Hybrid)

Lead the strategy and delivery of a multi-brand digital platform.
Drive a large-scale digital transformation, leading enterprise-wide change.
Permanent, full-time role | Hybrid work arrangements | Based in Newcastle.

Lead the strategy and delivery of a multi-brand digital platform.
Drive a large-scale digital transformation, leading enterprise-wide change.
Permanent, full-time role | Hybrid work arrangements | Based in Newcastle.

As the business lead within a large-scale, complex transformation program, drive the transition to NGM Group’s future digital customer platforms.

subClassification: Product Management & DevelopmentProduct Management & Development

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

Listed eight days ago

Digital Product Manager, Government Platforms

at Department of the Premier and Cabinet

This is a Full time job

West Perth, Perth WA

Level 7, PS CSA Agreement

We are seeking a driven professional to join the team in leading the development and delivery of high-profile digital products

subClassification: Government - StateGovernment - State

classification: Government & Defence(Government & Defence)

8d ago•Expiring

Listed twenty two days ago

Consulting Director

at Datacom

This is a Full time job

Sydney NSW

Leading Technology Provider
Hybrid Working
New Role

Leading Technology Provider
Hybrid Working
New Role

We help organisations accelerate growth through CX, digital engagement, MarTech and AI-enabled experiences.

subClassification: ConsultantsConsultants

classification: Information & Communication Technology(Information & Communication Technology)

22d ago

Listed seven days ago

Director, Customer Success, CX

at NICE Systems Australia Pty Limited

This is a Full time job

Sydney NSW

We are looking for a Director, Customer Success to design, lead, and embed the operating model that turns signed into successful. This role owns...

subClassification: ArchitectsArchitects

classification: Information & Communication Technology(Information & Communication Technology)

7d ago

Listed two days ago

Head of Design

at Woods & Co

This is a Full time job

Melbourne VIC

$180,000 - $220,000 + Super

Own end-to-end product & customer experience
Lead design for a high-growth AI-native fintech
Melbourne CBD | Executive leadership opportunity

Own end-to-end product & customer experience
Lead design for a high-growth AI-native fintech
Melbourne CBD | Executive leadership opportunity

Shape the future of fintech payments in a strategic design leadership role with real product ownership and influence.

Recruited bySharon Hoffman

subClassification: ManagementManagement

classification: Information & Communication Technology(Information & Communication Technology)

2d ago

265 digital cx jobs in Australia - Full Time

Perform a job search

eCommerce Manager

Head of Digital

Digital CX Content Designer

AXL + Co - Digital Co-ordinator

CXM - Client Xperience Manager

Digital Product Manager

Digital UI / UX Designer

SaaS | Customer Success Manager

Manager Digital Products

Customer Experience (CX) Manager

Head of Digital

Digital Experience Lead

eCommerce Manager

eCommerce Manager

Digital & Process Lead - Parts

E-commerce & CRM Specialist

E-Commerce Manager

Ecommerce Specialist

CX Platform Product Owner

Senior Solution Architect

Customer Experience Manager

Project Manager | Digital | Commerce Platforms

E Commerce Trading & CRM Manager

Ecommerce & Email Coordinator

Enabling Lead - Digital Products and Design

Digital Operations & Experimentation Specialist

Senior Digital Marketing Specialist

Digital Customer Platforms Strategy & Development Lead

Digital Product Manager, Government Platforms

Consulting Director

Director, Customer Success, CX

Head of Design

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