Zarraffa's Coffee Riverlakes are looking for Baristas to join their team.
Zarraffa's Coffee Riverlakes are looking for Baristas to join their team.
13d ago
13d ago
Zarraffa's Coffee
(81 reviews)
Company Profile
Company overview
Website
Industry
Fast Food/Takeaway Outlets
Specialities
Hospitality, Franchise Operations, Leadership Development
Company size
1,001-5,000
Primary location
Australia
Zarraffa’s Coffee was founded in 1996 by Kenton and Rachel Campbell. The company is proudly 100% Australian owned with its head office based on the Gold Coast.Zarraffa’s (pronounced Za-raff-as) comes from the Arabic word ‘Zarafa‘ which means ‘Giraffe’ and the Masai Giraffe typically inhabits the savannahs of Kenya and Ethiopia, the origin of coffee.From a single store in Southport on the Gold Coast, the Zarraffa’s Coffee business has evolved into an award-winning enterprise, now serving customers in close to 90 locations across Queensland, Victoria, South Australia, Western Australia and New South Wales.
Jobs at Zarraffa's Coffee
Based on your search activityZarraffa's Coffee Acacia Ridge and Greenslopes are currently seeking Baristas to join their passionate team.
Zarraffa's Coffee Acacia Ridge and Greenslopes are currently seeking Baristas to join their passionate team.
13d ago
13d ago
Our mission statement
We strive to make an individually perfect cup of coffee - every time.
Featured
What it's like working at Zarraffa's
Gallery photos
Reviews overview
2.881 ratings in total
5
18
4
13
3
5
2
22
1
23
76%
46%
What’s it like working at Zarraffa's Coffee?
AI summary of recent reviews
Employees appreciate the friendly and supportive colleagues at Zarraffa's Coffee, with many noting that the team environment feels like a family. Staff members enjoy building relationships with regular customers, which provides a sense of fulfilment. The training provided when starting is thorough and ongoing, and employees value the staff benefits including free coffee during shifts. The fast-paced environment helps shifts go by quickly and offers opportunities to develop new skills.
However, there are some potential challenges. Many employees have noted that management can be difficult to work with, with issues around communication and decision-making. Work/life balance can be challenging due to inconsistent rostering and demanding shift patterns including early starts and late finishes. Some staff have experienced micromanagement and frequent check-ups. Several employees have indicated that shift allocation can vary, and opportunities for growth within the company may be limited. Additionally, understaffing during busy periods can make it challenging to maintain speed and consistency.
Recent reviews
5.0
Junior member
Apr 2026Tamworth NSW 2340Less than 1 year in the role, former employee
My experience at Zarraffas Coffee helped me develop strong teamwork and communication skills.
The good thingsWhile working at Zarraffas I enjoyed many things, such as bonding with co-workers, developing new skills, and the fast-paced nature of the job. My work at Zarraffas was very enjoyable, it just wasn’t the right fit for me personally.
The challengesI found that working at Zarraffas could be quite challenging during busy periods, which sometimes made it harder to maintain speed and consistency. However, this experience has helped me improve my time management and ability to work under pressure.
1.0
Supervisor
Nov 2025All Gold Coast QLDLess than 1 year in the role, former employee
TOXIC - avoid at all costs. will affect your mental health.
The good thingsfree coffee on shift, the regular customers, the other baristas
The challengestoxic management and franchisees led to toxic work culture. no respect shown to staff, meetings requested by staff were held in order to correct management, no action taken despite promises made. excessive condescending behaviour from both management and franchisees. micromanagement, unprofessionalism, threats, favouritism. avoid at all costs. will affect your mental health.
1.0
Head office
Nov 2025Eagleby QLD 42071 to 2 years in the role, former employee
So much potential, wasted with poor management who enable a very toxic culture.
The good thingsMost of the people there are some of the nicest people I have worked with
Good coffee
The challengesManagement making snap decisions
No room for innovation
No hybrid working environment
No room for growth within the company or team
Overall, very toxic culture across every team with management having the response of "you are hereby ordered to be quiet and happy here"
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