at Trek Bicycle
Richmond, Melbourne VIC
Come and join the Trek Family, where we make only products we love, provide incredible hospitality and change the world by getting more people on bike
8d ago
Trek Australia
(4 reviews)Unclaimed
Company Profile
Company overview
Industry
Specialty Retail
Jobs at Trek Australia
Based on your search activityat Trek Bicycle
Fyshwick, Canberra ACT
At Trek, we're on a mission to change the world by getting more people on bikes. We're a family owned, values-driven company.
9d ago
Reviews overview
2.04 ratings in total
5
0
4
1
3
0
2
1
1
2
25%
25%
What’s it like working at Trek Australia?
AI summary of recent reviews
Employees appreciate the generous staff discount that covers Trek brands and third-party products, as well as the positive relationships with colleagues. The brand culture, goals, and values from the US are viewed favourably by staff members.
However, there are some potential challenges, including the need for stronger leadership and management support with clearer direction, expectations to work outside of paid hours, role responsibilities not always matching compensation, improved communication between stores and head office regarding stock and KPIs, and clearer career progression pathways.
However, there are some potential challenges, including the need for stronger leadership and management support with clearer direction, expectations to work outside of paid hours, role responsibilities not always matching compensation, improved communication between stores and head office regarding stock and KPIs, and clearer career progression pathways.
Recent reviews
1.0
Mechanic
Sep 2026All Perth WA1 to 2 years in the role, former employee
Depressing, and a waste of time.
The good thingsDiscounted equipment
The challengesTerrible pay, corporate culture nightmare, plenty of yes men/women as that's all Trek rewards.
1.0
Store Manager
Jan 2026Melbourne VIC 3000Less than 1 year in the role, former employee
Great staff discount structure but operationally convoluted and too detailed. Focus on wrong things.
The good thingsHonestly the staff discount is great and not only covers Trek brands, but other third parties as well. From the US the brand and culture goals, targets and values are amazing. But as these have not been, or are being, applied locally the gap is a bigger problem than benefit. The hype lures you in but it's not real!
The challengesOverall the organisation lacks leadership, management support and any real direction. As a means to replace these elements, the organisation has gone completely over the top with metrics (lag indicators) that aren't relevant. Instead of these, I think cultivating true leaders in their stores and allowing them to do what's right by focusing on customers would transform their operation and make it a great place to work.
2.0
Sales Role
Jun 2023Perth WA 60001 to 2 years in the role, former employee
If a company has a ‘great places to work survey’ it isn’t a great place to work.
The good thingsDiscounted bikes and accessories
The challengesBeing expected to work outside of paid hours and on days off.
Made to work in roles without proper pay to match the role. Many staff were put into a assistant managers role without increase of wage.
Managers and head office not listening to staff when kpis aren’t met due to lack of stock or bad ordering from head office.
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