Company Profile

Company overview

Website

Industry

Non-Profit Organisations

STEPS Group Australia are a national not for profit organisation passionate about making a difference in the world by providing individuals and communities with the opportunity to do great things.We do this by providing training, employment, and community services that teach people real skills that can help them achieve their goals and aspirations in the real world.Strategic partnerships play a key role in the services we deliver and we work hard to create mutually beneficial relationships with industry, local employers, government and the community. Over the years these partnerships have seen us create innovative solutions for communities and pathways towards independence for thousands of our customers.Source: This is an extract from the company's own website.

Reviews overview

2.616 ratings in total

5

4

2

3

1

2

1

7

62%

Rate salary as high or average

38%

Employees recommend this employer to friends

What’s it like working at STEPS Group?

AI summary of recent reviews

Employees at STEPS Group appreciate the supportive and friendly colleagues, as well as the opportunity to work with amazing clients and support people with disabilities, making them feel like they are working for a good cause. The work-life balance was also praised by some reviewers.

However, there are potential challenges related to management, with concerns about lack of support, constant policy changes, and an authoritarian leadership style. Additionally, some reviewers noted lack of training and limited opportunities for career advancement. There were also concerns raised about the work environment, with mentions of a toxic culture, lack of recognition, and outdated management structures.

Recent reviews

1.0

Officer

Feb 2025

Casuarina NT 0810Less than 1 year in the role, former employee

The most unprofessional and disheartening work environment I have ever worked in over 9 years of professional experience.

The good thingsSite staff are very friendly and supportive.

The challengesThe head office consistently delivers negative feedback while imposing constant policy changes. Staff are treated as expendable. HR support is non- existent- issues are simply redirected to managers rather than addressed. Only reason I didn't contact Fair Work is due to time constraints.

5.0

Executive Administration Officer

Nov 2024

Caloundra QLD 4551Less than 1 year in the role, current employee

Perfect people and support, great morals and outcomes, I have had no bad days.

The good thingsThe people at steps are the nicest, and most professional staff I have ever come across.

The challengesNone so far. The travel is far for myself but that is due to own environment.

1.0

Administration Officer

Aug 2024

Caloundra QLD 4551

Steps Group has its own recruitment agency (Steps Staffing Solutions) because they don’t look after their staff… next!

The good thingsPublic holidays and having 2 weeks off at Christmas.

The challengesFirstly there is no training, managers are unapproachable and you are undervalued and under appreciated. A toxic environment!

Ratings for STEPS Group are shared as-is from employees in line with our community guidelines

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