Service SA
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    Service SA
    (9 reviews)
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    Company Profile

    Company overview

    Industry

    Government Administration & Politics
    SA.GOV.AU is the best place for South Australian citizens and businesses to find government services and information. The site is managed by a dedicated team in the Department of the Premier and Cabinet. We work with the rest of government to make things clear, simple and easy. It's a big task, and over 150 people from every department work with us to present things in consistent way using plain language. Our standards and guidance support this work.Source: this is an extract from the company’s own website.

    Reviews overview

    2.89 ratings in total
    5
    2
    4
    2
    3
    0
    2
    2
    1
    3
    78%
    Rate salary as high or average
    33%
    Employees recommend this employer to friends

    What’s it like working at Service SA?

    AI summary of recent reviews

    Service SA employees particularly value their co-workers, describing them as friendly and great to work with. The environment offers varied work experiences with opportunities to learn new things, and staff appreciate the customer interaction aspects of their roles.

    Areas for improvement include the need for enhanced management support and leadership, along with better training and development opportunities. Some employees also indicated that the workplace culture could benefit from improvements in terms of staff support and expectations.

    Recent reviews

    2.0
    Service Delivery Officer
    Jan 2026
    Seaford SA 5169Less than 1 year in the role, former employee
    Terrible - high expectations put on new staff to perform and an expectation to perform straight away
    The good thingsWorking with some really good colleagues
    The challengesMore training and less expectations that new staff know what to do. Too much pressure was put on new staff to be left on their own to carry out the more difficult tasks.
    1.0
    Administration Role
    Dec 2022
    It left me with PTSD.
    The good thingsSome of the people were nice, and parts of the work were enjoyable.
    The challengesToxic working environment, unrealistic expectations and horrible work/life balance.
    1.0
    Customer Service Representative
    Nov 2019
    All Australia
    I would not recommend working here to a friend.
    The good thingsHours were only 8am to 6pm
    The challengesNot enough support, minimal training
    Ratings for Service SA are shared as-is from employees in line with our community guidelines
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