at Pets Domain Pty Ltd
Yarrabilba, Brisbane QLD
Lead our Yarrabilba store and a passionate retail team. Management experience essential. 50% staff discount + every second weekend off.
26d ago
Pets Domain
(30 reviews)
Company Profile
Company overview
Website
Industry
Specialty Retail
Specialities
Animal Care & Welfare, Pet Retail & Customer Service, Community Engagement, Aqua Zone & Fish Care, Reptile & Small Animal Care, Pet Nutrition & Wellbeing, Store Leadership & Operations, Store Management
Company size
101-1,000
Primary location
Australia
Pets Domain is a family-run, independent pet retailer with our heart in regional Australia. Today we proudly operate 77 stores across Australia offering expert pet care and a growing online presence. We stock everything needed to keep furry, feathered, or scaly friends happy and healthy.
At Pets Domain, we’re passionate about people as well as pets. We offer growth and development opportunities, a supportive team culture, and a chance to work in one of Australia’s fastest-growing pet retail companies.
Join us to help our customers be the best pet parents they can be while building a rewarding career in pet care.
Jobs at Pets Domain
Based on your search activityat Pets Domain Pty Ltd
Murwillumbah, Lismore & Far North Coast NSW
Lead our Murwillumbah store and a passionate retail team. Management experience essential. 50% staff discount + every second weekend off.
18d ago
Gallery photos
Reviews overview
2.130 ratings in total
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What’s it like working at Pets Domain?
AI summary of recent reviews
Working at Pets Domain offers several positive aspects that employees consistently highlight. The opportunity to interact with customers and their pets is particularly rewarding, and the generous 50% staff discount is widely appreciated. Staff members value their immediate store teams, often describing supportive and friendly relationships with colleagues. Many employees also express satisfaction in being able to work with animals and contribute to improving pet care in their community.
However, employees face certain operational challenges in their roles. There are concerns about communication from head office, particularly regarding policy changes and support. Stock management issues and supply problems are frequently mentioned, along with limited career progression opportunities. The frequent changes in procedures can make it challenging for store staff to maintain consistent operations.
However, employees face certain operational challenges in their roles. There are concerns about communication from head office, particularly regarding policy changes and support. Stock management issues and supply problems are frequently mentioned, along with limited career progression opportunities. The frequent changes in procedures can make it challenging for store staff to maintain consistent operations.
Recent reviews
1.0
Retail Sales Assistant
Nov 2025Kadina SA 55543 to 4 years in the role, former employee
The Manager was lazy and incompetent, and nothing was done to help other staff.
The good thingsA couple of friends I made at work made the days a lot more bearable when we were rostered together.
The challengesThe Manager of the store was the most challenging.
4.0
Store Manager
Mar 2025Berri SA 53431 to 2 years in the role, former employee
Overall I enjoyed my time and would recommend, if the company can fix a few issues I think they will def do better
The good thingsThe customers and there pets.
Great support team to lean on when your unsure ,help is a phone call away.
Good staff diacount
The challengesEver changing procedures and not asking the stores if it will even work at store level
Wage budget and keeping it under given % while trying to keep staff, very hard
5.0
Store Manager
Jun 2024Riverland & Murray Mallee SA3 to 4 years in the role, current employee
Rewarding and Enjoyable
The good thingsI have had an incredibly positive experience working at Pets Domain. The work environment is fantastic, especially in the role of a store manager, where you have the freedom to create and manage your own store. The support channels available are invaluable, particularly when you are new. The ability to call the support office and rely on the regional manager for guidance makes a significant difference.
Working with animals every day is a rewarding, and it's fulfilling to support local breeders by selling their birds and small animals. Additionally I enjoy connecting with local organisations for events and sponsorships.
Pets Domain is a great place to work if you are passionate about animals and enjoy a supportive, dynamic work environment
The challengesLike any business, there are challenges. Retaining casual workers has been one of the few hurdles, but the supportive environment and the fulfilling nature of the work make it easier to overcome.
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