at Petbarn
Malvern, Melbourne VIC
Make a difference every day by helping pets and their pet parents live happier, healthier lives at Petbarn!
2d ago
Petbarn
(152 reviews)
Company Profile
Company overview
Website
Industry
Specialty Retail
Primary location
U 1
HILLSBOROUGH RD 1
2290
CHARLESTOWN
Australia
At Petbarn, we believe that life is better with pets.We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. At Petbarn we know the unconditional love that pets bring to our everyday lives.So, we’ve dedicated ourselves to serving pet passionate people and their pets. For us, it’s more about the joy of watching your fish, than it is cleaning the tank! We provide our customers with products; services and advice that they need to become great pet parents. It’s what has made Petbarn Australia’s leading pet supply retailer.Source: This is an extract from the company's own website.
Jobs at Petbarn
Based on your search activityHillarys, Perth WA
Make a difference every day by helping pets and their pet parents live happier, healthier lives at Petbarn!
3d ago
Reviews overview
2.9152 ratings in total
5
33
4
19
3
33
2
30
1
37
66%
43%
What’s it like working at Petbarn?
AI summary of recent reviews
Employees appreciate their caring and supportive colleagues, who create strong team bonds and make the work environment enjoyable. Staff value the opportunity to interact with customers and their pets, whilst gaining knowledge about animal care and products. The staff discounts and flexibility with scheduling are also noted as positive aspects of working at Petbarn.
However, there are some potential challenges, including concerns about management support and communication at various levels, and workplace culture issues such as favouritism in some stores. Employees have mentioned that workload and expectations can be demanding, with limited career progression opportunities. Some staff have also raised concerns about pay equity, contracted hours, and store facilities and hygiene standards.
However, there are some potential challenges, including concerns about management support and communication at various levels, and workplace culture issues such as favouritism in some stores. Employees have mentioned that workload and expectations can be demanding, with limited career progression opportunities. Some staff have also raised concerns about pay equity, contracted hours, and store facilities and hygiene standards.
Recent reviews
1.0
Fish Manager
Jul 2026Sunshine Coast QLDLess than 1 year in the role, former employee
Money is the only goal
The good thingsI had one really nice manager and some nice coworkers who were great to work with and my manager tried to make sure I always had shifts every week
The challengesI got hired when they were already over staffed so I constantly was only working 1-2 4 hour shifts a week if I was lucky. My manager who kept giving me shifts even if I wasnt needed got fired for not prioritising making money. The new manager got told by my 2IC that I quit so she didnt have to roster me leaving me without work for months until another new manager found my 3 month review hidden in old paperwork. This company couldnt care less about you or your wellbeing. Money is the only thing they care about.
3.0
Operations Officer
Apr 2026Chatswood NSW 20674 to 5 years in the role, former employee
Gave me some great operational skills I still use to this day, however the leaders need work
The good thingsSome very knowledgeable people, most of whom were willing to share their experience and help you gain skills. A few of the senior team members were worth their weight in gold and truly were passionate about what they did!
The challengesA lot of the leaders were there because of tenure, not necessarily skills. Saw some very bad practice and advice given. Lots of emotional decisions made. Huge discrepancy in equitability amongst pay due to no award or guidance used. It was like the HR Manager decided to pay whatever they felt at the time, rather than doing research into market standards or competitiveness.
2.0
Team Member
Feb 2026Kelmscott WA 61111 to 2 years in the role, former employee
I’d rather have to deal with every single karen in the world then work here again.
The good thingsThe only good thing would be the trauma bonds you make with your coworkers
The challengesHonestly, everything to do with management. I was lied to for over a year. I worked extremely hard and was rewarded with having to train someone to take my place, instead of offering me a position in which this person was given. All that happens is lies, manipulation and cold hard slap in the face for your hard work.
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