Bunbury, Bunbury & South West WA
Join MSWA as a Receptionist and Client Services Coordinator! Bring your admin skills, customer service, and passion for making a difference.
17d ago
MSWA
(6 reviews)
Company Profile
Company overview
Industry
Healthcare Services
Jobs at MSWA
Based on your search activityAlbany, Albany & Great Southern WA
Join MSWA as a Receptionist and Client Services Coordinator! Bring your admin skills, customer service, and passion for making a difference.
3d ago
Reviews overview
3.36 ratings in total
5
2
4
2
3
0
2
0
1
2
83%
67%
What’s it like working at MSWA?
AI summary of recent reviews
Employees at MSWA appreciate working for a great cause and making a meaningful difference in the lives of people with disabilities. The team members and management are described as supportive and caring, with a positive and inclusive culture. Staff value the flexibility with work hours and the opportunities to grow, learn and develop in varied roles.
However, there are some potential challenges to consider. Some applicants have experienced delays in communication during the recruitment process. One employee noted that training and support for new employees could be improved. Additionally, there are expectations around overtime and managing workload in a high care environment, and one reviewer indicated that top management can be demanding in their approach.
However, there are some potential challenges to consider. Some applicants have experienced delays in communication during the recruitment process. One employee noted that training and support for new employees could be improved. Additionally, there are expectations around overtime and managing workload in a high care environment, and one reviewer indicated that top management can be demanding in their approach.
Recent reviews
1.0
Interview process only
Apr 2026Adelaide SA 5000Less than 1 year in the role, former employee
Don't ignore the warning signs flashing like a Christmas tree in a power surge.
The good thingsThe initial interview was conducted professionally and the team members I met were welcoming.
The challengesThe main challenge was the silence following the interview — two follow‑up emails received no reply at all, and the eventual outcome arrived more than a month later. The reason given for being unsuccessful (that another applicant’s skills were more closely aligned) didn’t match the criteria in the re‑advertised role posted the very next day, which stated no neuro experience was required as full training would be provided. This merely confirmed for me that the whole process was less than transparent.
I also wasn’t informed that the organisation had entered administration, which I only found out during the interview. Had I been aware of this before the interview, it could have saved me the trouble of driving halfway around the moon to get to the interview.
The combination of unanswered emails, shifting explanations, and important information not being mentioned may be worth applicants considering carefully.
5.0
Marketing Role
Jan 2026Belmont WA 61041 to 2 years in the role, current employee
Supportive, purpose-driven workplace
The good thingsIt’s a great cause to be part of, with a supportive team and management who genuinely care. The culture is positive and inclusive, and the role is varied with opportunities to grow, learn and develop.
The challengesNo major challenges; the organisation is supportive and open to feedback.
1.0
Accounts Role
Apr 2025Belmont WA 6104Less than 1 year in the role, former employee
Overtime, lack of support and favouritism.
The good thingsReputed company with a great cause
The challengesNo training or support for new employees.
Unrealistic expectations and overtime.
Top management will grill you and wont miss a chance to insult you.
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