at MERCURE BRISBANE SPRING HILL HOTEL
Brisbane QLD
Join the newly renovated Mercure Brisbane Spring Hill as our Hotel Accountant and play a key role in driving financial performance.
4d ago
Mercure
(87 reviews)
Company Profile
Company overview
Website
Industry
Hotel & Accommodation Services
Jobs at Mercure
Based on your search activityat Mercure Sydney
Sydney NSW
Exciting Opportunity for a Guest Service Agent to Join the Mercure Sydney Team Part Time!
10d ago
Reviews overview
3.487 ratings in total
5
29
4
21
3
12
2
8
1
17
73%
61%
What’s it like working at Mercure?
AI summary of recent reviews
Employees at Mercure appreciate the supportive team environment and friendly colleagues who work well together. Many note that management is approachable and caring, offering assistance when needed. Staff value the career development opportunities across departments and the Accor Group benefits, including hotel discounts. The family-like atmosphere in many properties contributes to a positive work environment.
However, there are some potential challenges, such as management quality varying across departments and properties, with communication sometimes needing improvement. Some employees have experienced workplace dynamics involving gossiping and internal issues. The workload can be demanding during busy periods, particularly in conferencing and housekeeping roles, with late finishes and occasional difficulty taking breaks during peak times.
However, there are some potential challenges, such as management quality varying across departments and properties, with communication sometimes needing improvement. Some employees have experienced workplace dynamics involving gossiping and internal issues. The workload can be demanding during busy periods, particularly in conferencing and housekeeping roles, with late finishes and occasional difficulty taking breaks during peak times.
Recent reviews
1.0
Sous Chef
Jun 2026Perth WA 6000Less than 1 year in the role, former employee
Terrible place to work culture was shockingly bad led from senior management
The good thingsStraight shifts apart from that nothing else
The challengesEverything especially management
1.0
Production Supervisor
Dec 2025Spring Hill QLD 40001 to 2 years in the role, former employee
Talented people are wasted here. Most managers are clueless unorganized newbies, RUN for the Hills!
The good thingsSalary was paid on time
Close proximity to train station
Cordial managers
Lovely owners checking in on your day to day wellbeing
The challengesToxic work culture of food and beverage department
No cohesive interdepartmental team interactions.
Blaming, gossiping and creating hostility
Immense workload as managers are often doing only admin work and not on the floor.
The top managers moved together from previous Accor hotel, no accountability, as they are friends first.
So everyone under are scapegoats.
3.0
Administration Role
Nov 2025Brisbane QLD 40001 to 2 years in the role, former employee
Great start hours is just not enough to pay the bills with increasing cost of living.
The good thingsFlexible time and management trying to uplift staff morale and give incentives.
The challengesThe whole hotel business occupancy.
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