at Sheraton Melbourne
Melbourne VIC
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
6d ago
Sheraton
(65 reviews)
Company Profile
Company overview
Website
Industry
Hotel & Accommodation Services
Specialities
Where the World Comes Together, The World's Gathering Place
Company size
101-1,000
Primary location
161 Elizabeth Street, Sydney NSW 2000
Warrane, Gadigal Country
Sheraton Grand Sydney Hyde Park is one of Sydney’s most distinguished five-star hotels, perfectly positioned opposite Hyde Park. Combining timeless elegance with contemporary style, it offers 558 rooms and suites, award-winning dining, and signature wellness experiences at On The Park Rejuvenation Day Spa. With a proud legacy as a city landmark, the hotel is renowned for exceptional service, world-class event spaces, and creating meaningful connections. From the rooftop Executive Club Lounge to its celebrated restaurant, Sydney Common, every detail reflects dedication to excellence and warm hospitality.
Jobs at Sheraton
Based on your search activityat Sheraton Grand Sydney Hyde Park
Sydney NSW
Join our vibrant HR team and create a welcoming community where associates thrive.
5d ago
Reviews overview
3.465 ratings in total
5
23
4
10
3
12
2
12
1
8
77%
58%
What’s it like working at Sheraton?
AI summary of recent reviews
Employees at Sheraton appreciated the supportive and diverse colleagues they worked with, as well as the opportunities to learn new skills from one another. The brand reputation and benefits, such as staff meals, discounts, and room rates, were also seen as positive aspects of working at Sheraton.
However, there were several potential challenges mentioned, including issues with management, such as a lack of support, unfair treatment, and a focus on revenue over employee well-being. Employees also reported feeling overworked, with long hours and a heavy workload, particularly in certain roles. Additionally, some reviewers noted inadequate resources, such as a lack of equipment, personal protective equipment (PPE), and outdated facilities or systems. There were also concerns raised about limited training and opportunities for career growth or advancement within the company.
However, there were several potential challenges mentioned, including issues with management, such as a lack of support, unfair treatment, and a focus on revenue over employee well-being. Employees also reported feeling overworked, with long hours and a heavy workload, particularly in certain roles. Additionally, some reviewers noted inadequate resources, such as a lack of equipment, personal protective equipment (PPE), and outdated facilities or systems. There were also concerns raised about limited training and opportunities for career growth or advancement within the company.
Recent reviews
1.0
Supervisor
Feb 2025Sydney NSW 20001 to 2 years in the role, former employee
A place where you can learn what to be and what not to become. Mental breakdown!
The good thingsYou'll meet wonderful diversity staffs, precisely waitress, waiters, banquet teams and "few" chefs. Great place to share and learn the good and the bad experiences and skills from one to another.
The challengesLack of communication between departement, overworked load, not organised. Don't feel supported and respected by Big people. Work environment is not safe for staff and not well provided, heaps of polishing to do but little BoH to share between 4 departments. Very stressful and unhealthy workplace.
2.0
Food and Beverage Attendant
Feb 2025Main Beach QLD 42171 to 2 years in the role, former employee
Rats, Roaches & Rude Managers
The good thingsColleagues (Other Food & Beverage Attendants and Supervisors)
The challengesThe F&B Manager was racially biased, unfair & promised growth opportunities that never came. Shift work was inconsistant and shifts were rarely worked to completion (sent home early most days/nights). There was also a Rat & Cockroach infestation in the main FOH restaurants left completely unattended
5.0
Guest Services Agent
Nov 2024Melbourne VIC 3000
A honest and great place to work with supportive and respectful colleagues.
The good thingsFun team, professional management, good hours, respect for personal life, and right to disconnect
The challengesAging property, systems, and some mindsets
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