If you want to make a difference in the community, we want to hear from you!
If you want to make a difference in the community, we want to hear from you!
14d ago
14d ago
MatchWorks
(51 reviews)
Company Profile
Company overview
Website
Industry
Employment Services
Primary location
1 RIVERVIEW TCE
3216
BELMONT
Australia
MatchWorks has a long and successful history as an employment services provider focused on improving and enriching the lives of individuals through pathways to ongoing sustainable employment and providing effective recruitment solutions for employers.MatchWorks delivers jobactive Employment Services and Disability Employment Services contracts on behalf of the Federal Government Department of Employment and Department of Social Services. MatchWorks has Work for the Dole Coordinators in Victoria and provides WorkcoverSA and Job Placement services in South Australia.MatchWorks has been successfully assisting job seekers to gain and sustain employment opportunities since 1998 and operates from 68 sites across Victoria, South Australia and Queensland.Source: This is an extract from the company's own website.
Jobs at MatchWorks
Based on your search activityLead a passionate team at MatchWorks in SE Melbourne & Peninsula, driving impact, empowering people, and building a positive, high-performing culture
Lead a passionate team at MatchWorks in SE Melbourne & Peninsula, driving impact, empowering people, and building a positive, high-performing culture
2d ago
2d ago
Reviews overview
3.051 ratings in total
5
14
4
6
3
8
2
11
1
12
79%
53%
What’s it like working at MatchWorks?
AI summary of recent reviews
MatchWorks employees consistently praise the supportive ground-level team culture and the satisfaction they derive from helping clients improve their situations. The salary packaging benefits are viewed positively, and many appreciate their immediate managers for creating a supportive environment.
However, there are some areas for improvement, particularly regarding the disconnect between upper management and front-line staff, along with concerns about demanding workload and KPI expectations. Some employees note that professional development opportunities could be enhanced, and there are concerns about compensation levels being below industry standards.
Recent reviews
1.0
Site Manager
Nov 2025Sydney NSW 20006 to 7 years in the role, former employee
Rewarding work made possible by great colleagues, not management.
The good things My team was amazing. Supportive, hardworking, and full of heart. We built a great culture among ourselves, not because of senior management but in spite of them. The people on the ground carried the organisation’s values far more than those leading it.
The challengesThe main challenges stem from a senior management team that often felt disconnected from the reality of day-to-day operations. There’s been frequent turnover at that level, which has created instability and inconsistency in direction.
Priorities seemed to lean more toward financial outcomes than the wellbeing and growth of staff. Pay rates are below industry standards, and there’s a noticeable gap between the benefits and support offered to management versus frontline teams. Career development and professional growth aren’t actively encouraged or supported, which can make it difficult to see a long-term future within the organisation.
2.0
Post Placement Support Consultant
Oct 2025Sydney NSW 20002 to 3 years in the role, former employee
Wouldn't recommend unless you love being overworked and underappreciated.
The good thingsPurely on-site level was the team we created. Site manager was outstanding, no faults there - always supportive, always listened.
Getting to know the clients on a personal level and assisting with bettering their situation, whether that be with employment or addressing their health (mental health etc).
The challengesTwo words - UPPER MANAGEMENT.
No support, no communication. Too busy focusing on what Melbourne does to care about any other state. When they do ask for feedback, it's not acknowledged or heard so you're basically just wasting your time.
5.0
Regional Manager
Feb 2024Sydney NSW 20005 to 6 years in the role, former employee
had the most impact on my career and allowed me to develop, try new things and be supported. worked with an awesome team would highly recommend.
The good thingsTeams, leadership and supports, fun and innovative culture.
The challenges nothing other standard sector challenges.
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