at Mad Mex
Browns Plains, Brisbane QLD
At Mad Mex, our team members (we call them Luchadores) are our champions of flavour and freshness, embodying our luchador profile: Fighting for...
3d ago
Mad Mex
(41 reviews)Unclaimed
Company Profile
Company overview
Website
Industry
Fast Food/Takeaway Outlets
Primary location
FIGTREE LANE, 3
2025
WOOLLAHRA
Australia
We opened the first restaurant in Australia, the outdoor lifestyle reminded me of Baja. It had that sense of “la familia”, everyone was welcoming and relaxed. We have proprietary recipes made to authentic Mexican recipes and products. We are committed to serving the best flavours and freshest quality produce that you an roll into a burrito. And more than just food we want to share the vibe and sounds of Mexico in our restaurants.We’re incredibly proud of the performance of all our restaurants and business partners. In Australia, we have been voted I love Food Awards’ best Mexican, twice in a row. The New Zealand business is in the top ten Fast Franchises and making waves.Its exciting but we’re staying focused on one thing, making and sharing the best Baja style burritos in the world.Source: This is an extract from the company's own website.
Jobs at Mad Mex
Based on your search activityat Mad Mex
Upper Mount Gravatt, Brisbane QLD
At Mad Mex, our team members (we call them Luchadores) are our champions of flavour and freshness, embodying our luchador profile: Fighting for...
3d ago
Reviews overview
3.641 ratings in total
5
18
4
6
3
7
2
4
1
6
76%
63%
What’s it like working at Mad Mex?
AI summary of recent reviews
Employees consistently praise the company culture and people at Mad Mex, describing a familia atmosphere where colleagues are supportive and feel like family. Many appreciate the work/life balance, personal development opportunities, and the chance to learn about the whole business through cross-departmental collaboration. The perks, including free meals every shift and regular company events, are also valued by employees. The collaborative working environment allows staff to contribute to improvements and grow professionally.
However, there are some potential challenges to consider. Some employees have noted inconsistencies in management approaches across different locations, with varying levels of support and communication. The fast-paced environment can be demanding, particularly during busy periods. Some staff have indicated that salaries could be more competitive for certain roles, and employees in some positions have experienced tight deadlines with high expectations. Additionally, as the company continues to evolve, some operational processes are still being refined across locations.
However, there are some potential challenges to consider. Some employees have noted inconsistencies in management approaches across different locations, with varying levels of support and communication. The fast-paced environment can be demanding, particularly during busy periods. Some staff have indicated that salaries could be more competitive for certain roles, and employees in some positions have experienced tight deadlines with high expectations. Additionally, as the company continues to evolve, some operational processes are still being refined across locations.
Recent reviews
4.0
cross trained team member
May 2026Werribee VIC 3030Less than 1 year in the role, current employee
A fun and supportive workplace that’s great for gaining experience and working with a friendly team.
The good thingsGreat team environment with supportive managers who are always willing to help. The workplace is fast-paced but fun, and you get to build strong communication and teamwork skills. Flexible shifts make it easier to balance work with study, and the culture is welcoming and inclusive.
The challengesCan get very busy during peak hours, which can be stressful at times. More staff during rush periods and clearer role allocation would help improve workflow.
1.0
Crew Member
Apr 2026Point Cook VIC 3030Less than 1 year in the role, former employee
absolutely horrible. only work there if it is the last resort it is traumatising
The good thingsthe food was good and that was about It.
The challengesthe management was horrible, favoured people, threatened to dock someones pay for an inaccurate portion of guac. the owner was rude and condescending. I hurt myself one or two times and instead of following protocol she started to compare her "injuries" with mine, minimising the whole experience.
5.0
Kitchen Hand
Jul 2025Brunswick East VIC 30574 to 5 years in the role, former employee
l have always like hospitality trade you start from bottom work your way up that’s how l see lt
The good thingsJust to get lnto hospitality trade l thlnk lts very rewarding lndustry to get lnto
The challenges
l llke a. chancel he
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