Icon Water
    (11 reviews)

    Company Profile

    Company overview

    Industry

    Electricity, Gas & Water Services

    Primary location

    Level 5, 40 Bunda Street Canberra City ACT 2600
    What we do Icon Water protects and supports the community and the environment by providing high quality drinking water and wastewater services to the ACT and surrounding regions. Our water and sewerage network is over 6440km of pipeline delivering more than 100 megalitres of water each day and treating over 29 gigalitres of wastewater each year. At Icon Water we promise to continue enhancing the lives of Canberrans to ensure the community can flourish for generations to come. Strategic Goal and Objectives Icon Water’s strategic planning takes account of two timeframes: long term - out to about 8–10 years, reflected in our strategic goal medium term - 3–5 years, reflected in our strategic objectives. Source: This is an extract from the company's own website.

    Jobs at Icon Water

    Based on your search activity
    Canberra ACT
    Lead workforce, culture, capability and industrial relations strategy at Icon Water.
    8d ago
    Canberra ACT
    Fulltime – Ongoing Salary From - $98,718 Hiring Contact - Penny.Grewal-Sidhu@iconwater.com.au Closing Date – 27 October 2026
    3d ago

    Reviews overview

    3.211 ratings in total
    5
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    4
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    3
    3
    2
    1
    1
    2
    100%
    Rate salary as high or average
    45%
    Employees recommend this employer to friends

    What’s it like working at Icon Water?

    AI summary of recent reviews
    Employees value the good pay, superannuation, and generous Fit & Well Programme at Icon Water, which includes free gym and pool membership. The work/life balance and flexibility are excellent, and team collaboration is strong with passionate colleagues. Management is supportive, encouraging staff to voice opinions and trial new ideas, whilst also providing opportunities for career development.

    However, there are some potential challenges, such as management practices varying across the organisation with concerns about accountability in some areas. ICT maturity and project delivery could be improved, and continuous organisational change is ongoing. Additionally, there is disparity between office facilities, and travel between locations can be challenging without a private car.

    Recent reviews

    1.0
    Despatch Officer
    Jan 2026
    Mitchell ACT 2911Less than 1 year in the role, former employee
    Unprofessional co-workers at the contact center.
    The good thingsThe management is fine but the people at the contact center are not.
    The challengesIt does not mean that the people at the contact center have been working there for a long time, nor does it mean that they do not behave professionally.
    2.0
    ICT
    Sep 2020
    1 to 2 years in the role, former employee
    Mostly nice people but the experience was ruined by the ICT Project Delivery Branch.
    The good thingsGood superannuation rate.
    The challengesPoor ICT maturity, and excuses made using this rather than improving. ICT Project Delivery have poor performance, delivering solutions that need major rework. Their Project Management contractors also lock the company into contracts with vendors that prevent industry best practices from being applied to solutions.
    4.0
    Strategy Branch
    Nov 2019
    Great learning opportunities is a diverse workplace of very skilled people
    The good thingsGood trust and team collaboration in my immediate branch, free gym and pool membership, on staff physio, breakout rooms and work flexibility, good and improving digital communications.
    The challengesDisparity of offices and difficult without a private car to go between offices as pool cars limited. Similar disparity difficulties to develop working relationships
    Ratings for Icon Water are shared as-is from employees in line with our community guidelines
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