You will be responsible for providing first and second level technical support to end-users.
You will be responsible for providing first and second level technical support to end-users.
4d ago
4d ago
Hearing Australia
(57 reviews)
Company Profile
Company overview
Website
Industry
Healthcare Services
Specialities
Providing world leading research, Provide hearing services nationally
Company size
1,001-5,000
Primary location
Australia
Hearing Australia has provided expert hearing care to Australians for over 75 years, helping thousands of children, adults, Aboriginal and Torres Strait Islander peoples, pensioners and veterans stay connected with their families and communities every week.Our dedicated team offers services through tele-services, online, in home and in centre across over 450 locations Australia-wide. What matters most to us is improving people’s lives through expert hearing care.
Jobs at Hearing Australia
Based on your search activityWorking side by side with people who go the extra mile, you'll also love the feeling of helping people who need us
Working side by side with people who go the extra mile, you'll also love the feeling of helping people who need us
1d ago
1d ago
Our mission statement
Our mission is to provide world leading research and hearing services for the wellbeing of all Australians.We keep our clients at the heart of everything we do. Our people are passionate about transforming lives through best practice hearing care. Through our world-renowned research division, NAL, and the daily work of our teams, we’re innovating to help people hear, no matter who they are.
Featured
Change lives and shape your future 
At Hearing Australia we’re passionate about supporting our people to learn, grow, and succeed.As a national organisation that provides hearing care to Australians of all ages & backgrounds, we see our role as a great privilege and an incredible opportunity to impact people’s lives. That’s what drives our teams & makes them so special.
Awards and accreditations
Voted Australia's most trusted hearing service provider 2025
Voted Australia's most trusted hearing service provider 2024
Voted Australia's most trusted hearing service provider 2023
Voted Australia's most trusted hearing service provider 2022
Voted Australia's most trusted hearing service provider 2021
Gallery photos
Reviews overview
2.857 ratings in total
5
11
4
11
3
6
2
14
1
15
75%
46%
What’s it like working at Hearing Australia?
AI summary of recent reviews
Employees at Hearing Australia find the work deeply rewarding, with a strong sense of making a genuine difference in clients' lives through hearing care. Staff appreciate their supportive and caring colleagues who work collaboratively to achieve the best outcomes for clients. The benefits package is valued, including fortnightly RDOs, 15.4% superannuation, and automatic annual pay increases. There is a clear commitment to client care across the organisation, with staff genuinely invested in providing quality hearing services.
However, there are some areas that present challenges. The computer system has experienced ongoing technical issues since implementation, which can impact workflow efficiency. Some employees feel that upper management could engage more with frontline staff to better understand operational realities. Remuneration has been noted as an area where pay may not fully reflect the complexity and breadth of knowledge required for roles. The workload can be demanding, particularly with staffing constraints, and the organisation's modernisation journey requires adaptation during periods of change.
Recent reviews
5.0
Customer Service Specialist
Mar 2026Macquarie Park NSW 21134 to 5 years in the role, current employee
A rewarding role where you are helping to make positive contributions to peoples lives
The good thingsWonderful team environment - everyone who works with the company is there to help people, which makes for a positive work experience. There is a good work life balance, and it is rewarding to work for a company with a positive social impact / purpose.
The challengesSteep learning curve when you first start, as there are many products and policies to learn
5.0
Audiologist
Mar 2026Newcastle, Maitland & Hunter NSW6 to 7 years in the role, current employee
Meaningful and supportive place to work, focused on making a real impact in clients lives
The good thingsThe work is really rewarding, with a strong focus on client experience and hearing outcomes. It genuinely feels like you’re making a difference day to day. There’s support from senior clinicians and management, which makes a big difference. 2x RDO's a month, 15.4% supper, and automatic annual pay increases are a real positive.
The challengesChange management needs work however there are many projects focused on improving systems and processes, which is positive
1.0
Audiologist
Mar 2026Adelaide SA 50006 to 7 years in the role, current employee
The organisation has lost its way
The good thingsWorking with clients to support their hearing goals.
The challenges- regional management
- computer systems
- remuneration and bonus scheme
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Find out more about working at Hearing Australia. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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