Company Profile

Company overview

Website

EMC

Industry

Computer Software & Networking

Primary location

207 Pacific Highway, ST Leonards, NSW 2065

EMC builds information infrastructures and virtual infrastructures to help people and businesses around the world unleash the power of their digital information. EMC offerings in backup and recovery, enterprise content management, unified storage, big data, enterprise storage, data federation, archiving, security, and deduplication help customers move to and build IT trust in their next generation of information management and enable them to offer IT-as-a-Service as part of their journey to cloud computing.EMC is a global leader in enabling businesses and service providers to transform their operations and deliver information technology as a service (ITaaS). Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset — information — in a more agile, trusted and cost-efficient way.Source: this is an extract from the company’s own website

Reviews overview

4.118 ratings in total

5

10

4

5

3

0

2

1

2

88%

Rate salary as high or average

72%

Employees recommend this employer to friends

What’s it like working at EMC?

AI summary of recent reviews

Employees at EMC value the opportunities for career growth and ample training provided, as well as the inclusive and diverse company culture. They appreciate working with great teams and colleagues, and the good benefits like healthcare and paid facilities. However, there are some potential areas for improvement, such as concerns about management priorities and being disconnected from clients. Additionally, growth opportunities can be limited in certain roles or locations outside Sydney. Ensuring customer satisfaction while meeting EMC requirements can sometimes be challenging. As a large company, EMC has many processes and procedures which some employees find cumbersome.

Recent reviews

5.0

My last job with EMC was Account Service Representative (ASR), I handle more than 1,000 small medium accounts.

May 2023

Melbourne VIC 30005 to 6 years in the role, former employee

Wonderful, fulfilling, full of perks and great support from the management.

The good thingsI started working with EMC as a Technical coordinator and progressed to Resource Manager (Nationally), finally, I progressed as Account Service Representative.

The challengesA lot of learning to process from a company (Information Technology). Organising technical support globally through available technical engineers all through out different countries.

5.0

Service Account Manager

May 2019

7 to 8 years in the role, former employee

EMC was an excellent company.

The good things2012 Global Servie Award

The challengesSome Africa countries’ service network is poor. We need to fix the problem within short time.

1.0

Team Lead

Sep 2018

3 to 4 years in the role, former employee

Great team, astoundingly awful management.

The good thingsImmediate team members are great people to work with! Low salary compensated with health care and phone benefits

The challengesManagement at all levels are interested in themselves. Political back stabbing is frequent A good manager is supposed to protect their team, not throw them under a bus as so often happened

Ratings for EMC are shared as-is from employees in line with our community guidelines

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