Employees at Drakes Supermarkets consistently highlight the positive relationships with colleagues and co-workers, describing them as friendly, supportive, and collaborative, with many forming lifelong friendships. The opportunities for career growth and progression are frequently mentioned as a significant benefit, along with flexible work hours that help employees balance work with personal commitments such as university studies. Many appreciate supportive team leaders and managers who provide good mentorship, and the company culture that makes employees feel like part of a family rather than just a number.
However, there are some potential challenges to consider. Employees have noted issues with rostering and staffing levels, with some periods being understaffed during busy times whilst casual employees may receive limited hours. Workload expectations can be high, particularly when wage budgets are reduced and fewer staff are available to maintain standards. Communication from upper management could be improved, with some employees experiencing frequently changing priorities. Some have mentioned that pay rates may be lower compared to similar roles elsewhere, though progression opportunities are available. Training and onboarding can be challenging when there are management changes, and achieving work-life balance may be difficult for those in management or supervisory roles due to demanding workloads.