Company Profile

Company overview

Website

Primary location

Level 3, 3 Bowen Crescent, Melbourne VIC 3004

We have been providing IT support to Small Businesses in Melbourne for over 20 years. As you can imagine we currently help many businesses throughout numerous of Melbourne’s key suburbs. Our IT support services include Computer Support, Managed IT Services, On Demand IT Support, Cloud Backup, Hosted VoIP Phone Installation and Setup as well as updates of your current IT Hardware and Software.If you’re a business owner operating in Melbourne and in need of new IT Hardware or IT support, please view some of our selected service areas below.Don’t worry if you don’t see your suburb on this list. The below suburbs are a sample of some of our main service areas. If you want to find out if we provide IT support in your area, please call 1300 78 99 66 and have a chat to one of our friendly staff.Source: This is an extract from the company's own website.

Reviews overview

4.03 ratings in total

5

1

4

1

3

1

2

0

1

0

100%

Rate salary as high or average

67%

Employees recommend this employer to friends

What’s it like working at Complete PC Solutions?

AI summary of recent reviews

Employees at Complete PC Solutions appreciate the supportive team environment that feels like a family, as well as the opportunities to learn practical IT skillsets by working with a diverse clientele. The team is described as friendly, with even team meetings being productive yet fun experiences.

However, there are some potential challenges, such as the fast-paced environment that requires employees to take initiative in project management and solutions, as is common with managed service providers. Additionally, some employees have noted a lack of communication from the owner, as well as concerns about the owner's lack of experience in business and management.

Recent reviews

5.0

Service Desk Analyst

Mar 2020

Less than 1 year in the role, former employee

Small team big commitment and motivation..!

The good thingsReally happy being working with Complete PC. They are a great family to work with. Supportive team, I have a great experience working in the company.

The challengesKeep up with a growing company.

4.0

System Administrator

Feb 2018

3 to 4 years in the role, current employee

Fast-paced but very hands on learning experience with a great team.

The good thingsComplete PC is a great place to learn practical IT skillset. The environment of their clientele is varied so that exposure to many different levels of technology are available. The team is friendly and family like, even team meetings can be a fun and productive experience.

The challengesLike any MSP the pace is fast, and will require you to take some initiative in your own project management and solutions. Luckily the management and team will be behind you 100%

3.0

Office Manager / Bookkeeper

Feb 2016

3 to 4 years in the role, former employee

learnt a few things about computer maintenance and repairs

The good thingsAccess to people with good computer repair knowledge and good prices on computers, websites

The challengeslack of communication from Owner, inexperience of owner in business life experience

Ratings for Complete PC Solutions are shared as-is from employees in line with our community guidelines

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