at Challenge Community Services
Ipswich, Brisbane QLD
Lead regional service delivery, empower frontline leaders and drive high-quality, person-centred support, compliance and operational excellence
2d ago
Challenge Community Services
(61 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
Specialities
Disability Services, Foster Care, Allied Health, supported employment
Company size
1,001-5,000
Primary location
2/383 Goonoo Goonoo Road, Hilllvue, NSW 2340
Challenge Community Services has provided innovative and people-focused services to the community for over 65 years. Our offering to regional and metropolitan communities includes Disability Services, Foster Care, Allied Health and supported employment for people with a disability as part of our range of Business Services.
Challenge Community Services operates throughout regional and metropolitan New South Wales, and the greater Brisbane area in Queensland. Our organisation is built on a strong workforce of over 1000 people, including over 90 employees with disability.
Jobs at Challenge Community Services
Based on your search activityat Challenge Community Services
Warialda, Tamworth & North West NSW
Make a real difference in your community! Support people to build independence, achieve their goals and live fulfilling lives!
3d ago
Our mission statement
At Challenge Community Services, we care about enriching every interaction, no matter how big or small, to make a positive difference in the lives of all members of our community.
Gallery photos
Reviews overview
2.861 ratings in total
5
20
4
7
3
2
2
5
1
27
77%
44%
What’s it like working at Challenge Community Services?
AI summary of recent reviews
Employees consistently find working with clients and participants to be the most rewarding aspect of their roles at Challenge Community Services. Many appreciate the supportive team environment, flexible working arrangements, and opportunities for training and career development. Recent reviews highlight a positive shift in workplace culture, with staff feeling heard, respected, and valued.
However, there are some potential challenges, including management support and professionalism varying across different locations and teams. Staff have noted that caseloads can be demanding, with expectations of overtime in some roles. Some employees have mentioned that rostering practices can be inconsistent, and the onboarding process could be enhanced to better support new staff members.
However, there are some potential challenges, including management support and professionalism varying across different locations and teams. Staff have noted that caseloads can be demanding, with expectations of overtime in some roles. Some employees have mentioned that rostering practices can be inconsistent, and the onboarding process could be enhanced to better support new staff members.
Recent reviews
5.0
Support Worker
Jul 2026Tamworth NSW 23403 to 4 years in the role, current employee
Best company I have ever worked for!
The good thingsWorking as a support worker with this company has been an incredibly rewarding experience. The organisation genuinely puts participants first while also valuing its staff. The team is supportive, management is approachable, and there are plenty of opportunities to develop new skills. Every day is different, and it's a privilege to help people achieve greater independence.
The challengesSome aspects of the role can be challenging at times
1.0
Support Worker
Jul 2026Ipswich QLD 43053 to 4 years in the role, current employee
Not respected, ignored, either no hours or so many it’s not safe.
The good thingsThe clients have always been amazing
The challengesManagement is unsupportive. Hours are unpredictable and done in such a way that it makes getting a second job difficult. They don’t respect their staff and wonder why they lose good people even clients are upset.
1.0
Disability Support Worker
May 2026Muswellbrook NSW 23335 to 6 years in the role, former employee
Great clients, but a toxic workplace culture focused on favouritism and staff conflict.
The good thingsThe clients are absolutely the best part of working there and many of them are wonderful people who make the role rewarding.
Unfortunately, the workplace environment at times felt more focused on staff competing for favouritism and roster preferences rather than teamwork and supporting each other.
There often seemed to be a culture of employees dragging one another down to get ahead, which created unnecessary tension in what should be a supportive industry.
The challengesI worked for Challenge in disability support for the SIL house in Muswellbrook and found the workplace culture very difficult.
Communication from management often felt confrontational rather than supportive, and rostering practices are inconsistent and unfair, with favouritism evident. Staff morale seemed low, with frequent turnover and ongoing tension within the team.
One of my biggest concerns was the pressure placed on support workers while still expecting high-quality care for vulnerable clients. In my experience, concerns raised by staff were not handled professionally, which created unnecessary stress in an already demanding industry.
There are some genuinely caring support workers employed there, but management practices and workplace culture made the role emotionally exhausting. I hope the organisation focuses more on staff wellbeing and a environment based on fairness and equality.
Other companies in this industry
Find out more about working at Challenge Community Services. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.