Employees at CaSPA Care praised the excellent management from the CEO and direct supervisors, who care about staff and act on their feedback. The friendly, supportive culture and great teamwork among colleagues contribute to a home-like environment. Working with the nice residents was also highlighted as a positive aspect.
However, some potential areas for improvement were noted, such as concerns with upper management's decision-making and lack of support. The HR department could enhance communication and treatment of staff. Additionally, a few employees felt there were staffing challenges at times, with being understaffed for the workload.